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Welcome to the Adobe FormsCentral Community Forum !!

The entire FormsCentral engineering and product team is available to answer your questions. The FAQs below will answer your most common questions. If not, just ask us a question - we'll likely answer it within a day. Please don't hesitate to share your feedback. - Randy Swineford (Product Manager)

Frequently Asked Questions

Feature Tutorials / Help

 

General

Is FormsCentral secure?

Can I collect more than 5,000 responses using a Plus subscription?

Which Adobe form solution is right for me (FormsCentral or Acrobat)?
How do I setup payment and credit card processing using PayPal?

Distributing Forms

Why is my embedded form not displaying correctly?

Can tablet and smart phone users fill out my forms?

What do respondents need to complete a FormsCentral form?

Managing Responses

How do I share a form I created with others?

Can others view the responses and summary report without logging in?

How do I allow others to receive email notifications when responses are received?

PDF Forms

Can I start creating a form by importing an existing document, like a PDF or Word form, into FormsCentral?

What features do not work with PDF forms?

Why does the submit button not work on my PDF form?

Issues encountered while importing an existing PDF form

Purchasing / Account Management

Why do I still have a free account even though I upgraded to a paid plan?

How do I turn off my automatic subscription renewal?

How can I upgrade from a less functional service (e.g. FormsCentral Basic) to a more functional service (e.g. FormsCentral Plus)?

Can I get a tax refund for my subscription if I'm a tax-exempt organization?

 

View Complete List of FAQs

 

 

Adobe Acrobat Questions – Questions about creating PDF forms using Adobe Acrobat desktop should be posted on the Acrobat forum

LiveCycle Designer Questions - Questions about LiveCycle Designer should be posted on the Designer forum

Adobe FormsCentral

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3. Include details. Which operating system, software version, and device are you using? Include a screenshot when possible.

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