Skip navigation

Ask a Question

Manage categories


Create and manage categories in FormsCentral. Removing a category will not remove content.

Categories in FormsCentral
Add a new category (0 remaining)

Manage Announcements


Create and manage announcements in FormsCentral. Try to limit the announcements to keep them useful.

Announcements in FormsCentral
Subject Author Date Actions

Welcome to the Adobe FormsCentral Community Forum !!

The FAQs below will answer your most common questions. If not, just ask a question in the forums to get additional help.

Frequently Asked Questions

Feature Tutorials / Help



Is FormsCentral secure?

Can I collect more than 5,000 responses using a Plus subscription?

Which Adobe form solution is right for me (FormsCentral or Acrobat)?
How do I setup payment and credit card processing using PayPal?

Distributing Forms

Why is my embedded form not displaying correctly?

Can tablet and smart phone users fill out my forms?

What do respondents need to complete a FormsCentral form?

Managing Responses

How do I share a form I created with others?

Can others view the responses and summary report without logging in?

How do I allow others to receive email notifications when responses are received?

PDF Forms

Can I start creating a form by importing an existing document, like a PDF or Word form, into FormsCentral?

What features do not work with PDF forms?

Why does the submit button not work on my PDF form?

Issues encountered while importing an existing PDF form

Purchasing / Account Management

Why do I still have a free account even though I upgraded to a paid plan?

How do I turn off my automatic subscription renewal?

How can I upgrade from a less functional service (e.g. FormsCentral Basic) to a more functional service (e.g. FormsCentral Plus)?

Can I get a tax refund for my subscription if I'm a tax-exempt organization?


View Complete List of FAQs



Adobe Acrobat Questions – Questions about creating PDF forms using Adobe Acrobat desktop should be posted on the Acrobat forum

LiveCycle Designer Questions - Questions about LiveCycle Designer should be posted on the Designer forum

Adobe FormsCentral

Go to the main FormsCentral Site

Help us help you

New to the forums? A few tips to get answers quickly:


1. Check the FAQ or Search, your answer may already be there.


2. Don't see your question? Ask! Choose a forum and type your question.


3. Include details. Which operating system, software version, and device are you using? Include a screenshot when possible.


Search Community Help

Use Google Custom Search on select Adobe and community help content.

Translate Content

Adobe's Forums now support translation from English to the following languages:

  • Deutsch (German)
  • Español (Spanish)
  • Français (French)
  • Italiano (Italian)
  • Nederlands (Dutch)
  • Português (Portuguese)
  • Svenska (Swedish)


Click here to learn more.



Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points