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Announcement: Fix for WebHelp not working in IE10

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A problem was found wth WebHelp viewed in Internet Explorer 10. It is described in full on Peter Grainge's website. See Item 15 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp

Adobe have released three fixes.

One is to the Rh10 installation so that freshly generated help does not have this problem.

The second is to fix existing webhelp generated from Rh10 so that you do not have to regenerate.

The third is to fix webhelp generated from Rh9.

All three can be found at

http://helpx.adobe.com/robohelp/kb/help-visible-using-win-8-ie.html

The link name is misleading as the problem occurs with help viewed in IE10, regardless of whether you are using Windows 7 or 8.

Additionally, if you are using RoboHelp HTML 9, Willam van Weelden has a fix on his site for WebHelp generated from that version. That will save you having to tweak the generated help.

http://www.wvanweelden.eu/blog/2013/04/24/ie10-patch-robohelp-9-instal lation

by Peter Grainge (Apr 26, 2013)

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Announcement: Adobe Technical Communication Suite and RoboHelp 10 released

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TCS4 and RoboHelp 10 are here!

Support for HTML5 and devices such as iPad, iPhone, Android devices, EPUB3...

See the Adobe TCS4 product page.

See Adobe RoboHelp 10 product page. There is a link there to the Getting Started Guide (The Reviewers Guide)

See the Product Manager's blog.

See the Extend the Frontiers of TechComm blog.

Peter Grainge's RoboHelp Tour

by Peter Grainge (Jul 27, 2012)

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Announcement: What edition and what version?

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Please start all threads with the edition and version of RoboHelp you are using.

If you join a thread because you have the same problem, please state the edition and version you are using.

Examples:

RoboHelp HTML Version 8

RoboHelp for Word Version 8

TCS 2

by Peter Grainge (Jul 26, 2012)

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Re: Opening webhelp from the application opens a spasmodic HTTP error message 1 hour ago asked by barbara.seddon	1 Reply by RoboColum(n)
Re: Need assistance posting Webhelp to Company Sharepoint site 1 hour ago asked by nkhan01	1 Reply by RoboColum(n)
Re: Problem with merged webhelp (Robohelp 10) linking to child projects 1 hour ago asked by gc31	Answered by gc31
Re: Searching for a specific group of words 1 day ago asked by Thomas Barclay 1	1 Reply by RoboColum(n)
WebHelp doesn't display in IE8 after applying IE10 fix 2 days ago asked by mkulm	0 Reply by mkulm
Re: CSH implemtation for a merged project 2 days ago asked by Author care	Answered by Author care
Re: Display pop-up message in centre of the webhelp 2 days ago asked by Deb Dutta Das	6 Replies by Willam van Weelden
Re: DOM Based Cross-Site Scripting issue in RoboHelp 10 2 days ago asked by Kimota12	4 Replies by Willam van Weelden
Re: RH9 + IE10 does not display fonts correctly 2 days ago asked by JGaf	1 Reply by Willam van Weelden
Re: Method to automatically truncate html file names? 2 days ago asked by Jenny 13341334	1 Reply by RoboColum(n)
Re: Display pop-up at the centre of the webhelp 5 days ago asked by Deb Dutta Das	1 Reply by Jeff_Coatsworth
Re: Display pop-up at the center in webhelp 5 days ago asked by tanima roy	1 Reply by Captiv8r
RH 8 - High level book not displaying in TOC 1 week ago asked by Concc	0 Reply by Concc
Re: Expanding Hotspots Missing First Word; Some Portions of Topics Show Only the Search Text 1 week ago asked by doctechwriter	4 Replies by Peter Grainge
Re: Mouse Hover Shows the Image Name 1 week ago asked by natjnelson	7 Replies by JGaf
Re: Robohelp 8 Webhelp Output cannot be viewed in IE 10 1 week ago asked by tanima roy	6 Replies by JGaf
Re: Cannot change width of bottom border 1 week ago asked by Tina Z-B	3 Replies by Willam van Weelden
Re: Webhelp:Complaint with IE 9 and above, Chrome and Firefox 1 week ago asked by tanima roy	1 Reply by Willam van Weelden
Re: Research in HTML Help does not work with Web Help to CHM converter script 1 week ago asked by TSWood	Answered by TSWood
Re: Topic not displaying when selected on TOC or search until window resized 1 week ago asked by NDRHelp	Answered by NDRHelp
Re: Publishing to Sharepoint 1 week ago asked by mnwriter272010	6 Replies by Willam van Weelden
Re: Cannot insert images 2 weeks ago asked by Tina Z-B	5 Replies by Tina Z-B
Re: Is it possible to customise the Search error message "The words you typed is not a valid expression" 2 weeks ago asked by RoboHelp Search Results	1 Reply by Peter Grainge
Re: Upgrade from RH8 to RH10 formatting 2 weeks ago asked by mgriebel	Answered by mgriebel
Re: IE10 Fix Does Not Appear to Work for My WebHelp Pro Project 2 weeks ago asked by Bernadino50	14 Replies by Bernadino50

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