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Announcement: Fix for WebHelp not working in IE10

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A problem was found wth WebHelp viewed in Internet Explorer 10. It is described in full on Peter Grainge's website. See Item 15 at http://www.grainge.org/pages/snippets/snippets.htm#webhelp

Adobe have released three fixes.

One is to the Rh10 installation so that freshly generated help does not have this problem.

The second is to fix existing webhelp generated from Rh10 so that you do not have to regenerate.

The third is to fix webhelp generated from Rh9.

All three can be found at

http://helpx.adobe.com/robohelp/kb/help-visible-using-win-8-ie.html

The link name is misleading as the problem occurs with help viewed in IE10, regardless of whether you are using Windows 7 or 8.

Additionally, if you are using RoboHelp HTML 9, Willam van Weelden has a fix on his site for WebHelp generated from that version. That will save you having to tweak the generated help.

http://www.wvanweelden.eu/blog/2013/04/24/ie10-patch-robohelp-9-instal lation

by Peter Grainge (Apr 26, 2013)

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Announcement: Adobe Technical Communication Suite and RoboHelp 10 released

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TCS4 and RoboHelp 10 are here!

Support for HTML5 and devices such as iPad, iPhone, Android devices, EPUB3...

See the Adobe TCS4 product page.

See Adobe RoboHelp 10 product page. There is a link there to the Getting Started Guide (The Reviewers Guide)

See the Product Manager's blog.

See the Extend the Frontiers of TechComm blog.

Peter Grainge's RoboHelp Tour

by Peter Grainge (Jul 27, 2012)

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Announcement: What edition and what version?

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Please start all threads with the edition and version of RoboHelp you are using.

If you join a thread because you have the same problem, please state the edition and version you are using.

Examples:

RoboHelp HTML Version 8

RoboHelp for Word Version 8

TCS 2

by Peter Grainge (Jul 26, 2012)

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Re: IE10 Fix Does Not Appear to Work for My WebHelp Pro Project 17 hours ago asked by Bernadino50	8 Replies by Peter Grainge
Re: Change font for search results? RH 9 2 days ago asked by MarionJD	3 Replies by MarionJD
Re: whcshdata.htm or whcshdata.js 2 days ago asked by tschuman	3 Replies by Willam van Weelden
Re: Overlapping issue with the sidebar FlashHelp RH7 effecting only Asian languages? 1 week ago asked by nuttharo	5 Replies by Jeff_Coatsworth
Re: In Webhelp, which file creates the basic skin? 1 week ago asked by Crossfinn	2 Replies by Crossfinn
Re: Broken WebHelp, missing *.js files in whxdata folder 1 week ago asked by Alberti	12 Replies by Alberti
Re: Mouse Hover Shows the Image Name 1 week ago asked by natjnelson	6 Replies by natjnelson
Re: WebHelp js syntax error 2 weeks ago asked by Toyota5005	5 Replies by RoboColum(n)
Re: Web 2.0 Online Help System 2 weeks ago asked by JoeEC	7 Replies by JoeEC
Re: Clearing Browser Cache for RoboHelp Updates 2 weeks ago asked by Nikki.Williams	6 Replies by Nikki.Williams
Re: Pop-ups display in full window 2 weeks ago asked by LadyRider	2 Replies by LadyRider
Re: Removing numerals/garbage characters from search in Section 508 build WebHelp 3 weeks ago asked by Sandy987	6 Replies by RoboColum(n)
Re: Help topics are not displaying when using Windows 8/IE 10 3 weeks ago asked by cathysnyder	75 Replies by Peter Grainge
Re: Webhelp output outdated 3 weeks ago asked by garrymanley	5 Replies by WiscoLori
Re: ZoomSearch implementation on IE 1 month ago asked by RoboColum(n)	Answered by RoboColum(n)
Re: Show hide help 1 month ago asked by tatertot1	1 Reply by Peter Grainge
Re: White text on black background 1 month ago asked by eipEncap	2 Replies by eipEncap
Re: RH10 Updates 1 month ago asked by Montage9	Answered by Peter Grainge
Re: RoboHelp integration with Git version control 1 month ago asked by Jop Smith	14 Replies by Jan Shelton
Re: Visited Links - Override all link colors 1 month ago asked by SueKL	12 Replies by OptumMac
Re: Auto-sizing pop-ups not sizing properly after converting RH9 project up to RH10. Any ideas? 1 month ago asked by DNCopeland	Answered by DNCopeland
Re: RoboHelp 9 Will Not Compile Web Help 1 month ago asked by CalWilson	21 Replies by CalWilson
Re: RH10, Webhelp, Browser in Endless Loop 1 month ago asked by ScribeDB26	4 Replies by ScribeDB26
Automatically hiding Contents Navigation pane 1 month ago asked by Rtrown	0 Reply by Rtrown
Re: Glossary and Dropspot Issues 1 month ago asked by tom.hamilton	2 Replies by tom.hamilton

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