Skip navigation

Currently Being Moderated

Troubleshooting FormsCentral Desktop Application Download and Installation

Oct 23, 2012 6:29 AM

View All Frequently Asked Questions

If you have trouble downloading and installing the FormsCentral Desktop Application please follow these manual steps:


(1) Download and install Adobe® AIR™. FormsCentral Desktop requires Adobe® AIR™ to be installed on your system.


Win: http// exe


(2) Once Adobe® AIR™ is installed, download and install the Adobe® FormsCentral Desktop Application. esktop.air

Assuming you have Adobe® AIR™ installed you can just double click on the .air file to install the application.


You need to have administrator rights on your system to be able to install Adobe® AIR™  and Adobe® FormsCentral.


If you are still having issue installing FormsCentralDesktop.air make sure you don't have an older version installed.

You can uninstall any previous version of Adobe® FormsCentral Desktop:

Mac: Delete "/Applications/Adobe/" and Empty the Trash

Win: Uninstall "Adobe FormsCentral" from the Control Panel's "Uninstall a program" and make sure there is no "C:\Program Files (x86)\Adobe\Adobe FormsCentral" folder left on your system.


Unsupported Operating Systems

  • FormsCentral desktop application cannot be installed on Windows RT.
  • FormsCentral desktop cannot be installed from IE in Modern Windows 8 (Metro), make sure you switch to Desktop IE (alt+tab) to install the application.


You actually don't need to download anything. All the functionality in the downloadable desktop application is available online. Just sign in to FormsCentral here:

You can access everything from within your web browser.

Comments (0)