Same problem here...
I'm using Entourage for sending mail. I THINK this has resolved it:
(options may change depending on program)
Entourage>Preferences - click on Mail & News Preferences/Compose
In the drop down menu change the Encode for: choice from "any computer" (AppleDouble) to "Windows MIME/Base64" This seems to have resolved my issue (although I only have a couple students using a Mac - so I'm not sure yet if it will affect them)
I think I have the same problem. PDF files created on a Mac are not readable by windows systems.
This is a Mac problem but I'd still like to know if there is a solution.
I tried converting the pdf document into something else, e.g. ps or even another pdf, using the unix command "convert XXX.pdf YYY.pdf"
This gives the following error message:
**** This file had errors that were repaired or ignored.
**** The file was produced by:
**** >>>> Mac OS X 10.5.8 Quartz PDFContext <<<<
**** Please notify the author of the software that produced this
**** file that it does not conform to Adobe's published PDF
How can I fix this?
I also tried submitting this file to the Adobe online convert service, and received an email with this message:
While processing your job 4AFAACC9-04BE-28A929 (filename.pdf), the converter encountered the following error situation:
Your PDF document already contains renderable text.
Please try to resubmit your job if indicated in the above message.
We hope you enjoy using this service! The Create Adobe PDF Online Team
The original file reads perfectly under preview, but if I send it to a windows machine, the text is replaced by little circles.
So here's my immediate question: Given that I have a file that's fine when read with Preview or Adobe Reader 8.1.7 on a Mac -- how can I make sure it's also readable by a windows adobe reader?
This problem has been resolved for me for several months now... but not sure which solution fixed it... (I know... no help there). I did do all the corrections listed here. But one solution was to make sure you have the most current version of Reader. And NOT but doing a software update. I haven't looked into WHY but it seems like they're still patching Ver. 8 even though Ver 9 is out. So my computer never downloaded version 9 - and the same was true for the PC's I was working with. All seems to be working great now though.
The problem is that I cannot control what version of Adobe the person is using who I'm sending the file to. This has been hugely embarrassing to me as I've been sending out files with my work. Some of the recipients were kind enough to point out that the file seems corrupted, others simply put me on a "waste of time" list.
I've tried it on my windows machine, and using Acrobat Reader 8 and Acrobat professional 7.0. The text appears as little circles and the file is not readable.
On the Mac, I can reproduce the problem, too.
Adobe Illustrator (version CS) cannot read the file. Warnings are:
The font Univers-BlackExt is missing. Affected text will be displayed using a substitute font.
The font Univers-BoldExt is missing. Affected text will be displayed using a substitute font.
The font Univers-Condensed is missing. Affected text will be displayed using a substitute font.
The font Univers-Extended is missing. Affected text will be displayed using a substitute font.
The font Univers-ExtraBlackExt is missing. Affected text will be displayed using a substitute font.
The font Univers-Oblique is missing. Affected text will be displayed using a substitute font.
To preserve appearance, some text has been outlined.
Acrobat 6.0.2 Professional cannot read it on the Mac
Acrobat Reader 8.1.7 on Mac has no problems with it. It displays perfectly, just like under Preview.
But this is somewhat beside the point. A PDF file should be portable, so once I have one there should be a way to make sure it can be read by all Adobe products that can read PDF. How can I make sure?
Given that I can see everything perfectly on my Mac (e.g. using Reader 8.1.7), how can I ensure the same can be seen by any other user on any system reading a PDF file? I guess that this has to do with your (Adobe's) PDF specifications. How can I "enforce" those?