With "silent" updates happening behind the scenes, I think that would be an excellent idea. The whole issue of which version of the Fractions logic is support by which release of a font is turning out to be pivotal in many workflows.
I don't if this applies to CS2, but the Warnock font family was easily copied directly from the install disks of CS1/XP. Warnock fonts are located in the folder: Adobe Creative Suite/Fonts (on the Installer 1 CD). If Bickham Script (and Warnock) are treated similarly in CS2, that would alleviate re-install woes.
thank you for your list.
I bought Adobe Creative Suite Premium CS2 at once especially because of the announced Adobe Garamond Premier Pro.
I carefully did what was described to get the reg.fulfillment/incentive. Then I received the screen that everything worked well and I soon would get an e-Mail with information how to get the incentive.
But no e-Mail came :-((
Now I wait since 14 days (I registered 8./9. June).
I already contacted customer support but it seems that there nothing goes further. I'm very disappointed.
I have waited for a long time for this font.
Is Garamond Premier Pro not yet ready?
Or did I miss something?
Yikes. It is clear from this discussion that Adobe font installations don't behave as advertised and are confusing people. I hope Adobe management take note.
Thank you for your troubleshooting analysis of font installations.
There are 179 otf files in my "Common Files/Adobe/fonts" folder. I didn't delete anything before or after the CS2 Prem. upgrade. Right now it doesn't seem worth the risk to uninstall and reinstall in the hope of getting the missing Bickham font when I still don't know why it didn't install the first time. I also don't know if others are missing.
There's more. If you install the full version of Reader Version 7, four
flavours each of Minion Pro, Myriad Pro, and Courier Std open type editions get
installed into the application's /Resources/Font/ sub-directory.
Illustrator 10 adds AdobeInvisFont to its own /Support Files/Required/Fonts
I'm sure there are more. Certainly with the older, less "integrated" programs.
Thank you. Good to hear that I'm not alone.
Indeed I ordered CS2 (german) before it was released and immediately registered (on June 8th).
"Numerous calls to customer support ..." - exactly.
Additional I wrote some emails to them. Then I tried technical support.
Then someone from the support called me and asked me how I registered, which browser I used (while the browser isn't involved!) and what OS.
Reply! Maybe something happens! But that was some days ago (June 23th).
Then an email came, saying (I translate from german to english) "we haven't forgot you. our highest department is busy with your case".
I hope they won't need another 2 months.
some action - some marvellous Premier fonts - please!!! they were promised!!!
Upper management folks are indeed following up on this, as of early this week. If you or somebody you know purchased the Creative Suite 2 and registered online, but did not get an email with a link to get your registration incentive goodies, please let me know the name and email address so I can pass your name along.
One other issue that has been a problem is that sometimes these emails get caught by spam filters, or deleted by a person thinking they're spam. :(
Needless to say, we regret any inconvenience and hope to straighten out the problem for anybody who encountered it.
>Please don't bombard me with random other questions, though.
As Thomas comes here, generously, on his own time, please respect his wishes and keep all other type or software issues within the Forums. Or contact Adobe customer service or tech support through the regular channels.
Thanks Neil. After speaking with a completely rude and clueless support person, I wound up reinstalling the Creative Suite, which takes a very long time by the way since it insisted on uninstalling the Suite first, and re-registering. What I don't get out of all this is why does it matter if one registers through the app itself or online at a later time? Is Adobe collecting information during the install process that they can't collect through the web?
Stuart,<br /><br />Sorry you wound up with the hassle. Oh, boy, do I know how long it takes to install the suite, and then do the updates!<br /><br />You should always get the name of the support person and request to speak with a supervisor. There is absolutely no call for rudeness under the circumstances.<br /><br />I don't know what, if any info, is collected via registering online. But that's the route I generally take with my software, and I haven't found anything in my life changed as a result. <vbg><br /><br />Neil
He wasn't overly rude but his tone could have been better. he seemed to take offense when I questioned the logic behind the two seperate registration databases and not being able to more easily remedy a situation where my software was clearly registered, just not through the proper route to get the typeface. He did bump the issue up to his supervisor because he couldn't add me to the incentive database they apparently keep seperate from the normal registrations. Why, I don't know, but I don't care anymore because I got the font without too much trouble.
>Ideally, I would want control over the installation of any new fonts (which, when and where), rather than have an application installer make the decision (rightly or wrongly) for me. From your description, I see a possibility of fonts being installed twice, causing font conflicts, if you should move your fonts to some location other than the default installation.
Sorry I'm a little late to the party on this one, but I've noticed that with two computers on which I've installed CS2 (Mac) Bickham Script is recognised by PS, AI & ID, but not by FontBook, which is annoying. Apparently, the font is installed in an Adobe folder, not the system folder.
Strangely enough, Warnock Pro, which was presumably installed at the same time, is present and correct in FontBook.
Really, I would like the opportunity to install fonts separately, or at least stipulate where the installer puts them.
You do have the opportunity to install fonts separately. Just move out all the fonts out of the Adobe common files folder and install them (or not) where you want. Is it really such a hassle for people to move fonts out of one specified folder?
I doubt it's a major hassle for the installer to install fonts in the system folder but it would be a major hassle for many users, especially if they have other fonts there with the same name. As for giving you the choice, I don't really see much of a difference between sitting there going through the fonts in an install screen or going through them in the common fonts folder after the install. Either way, you get to choose which stay on your system.
I may be being naive, but I would assume that a font in the system fonts folder with the same name is the same font, so wouldn't be installed again.
Frankly, I didn't realise there was an Adobe fonts folder until I searched after coming across this thread. I wonder how many other users are in the same position? (BTW, I am quite tech savvy, lest you think I missed this because I'm a numnut)
Fonts with the same internal names are NOT necessarily the same font. Apple has long had a habit of licensing from Linotype TrueType versions of the same fonts that Adobe licenses from Linotype, and keeping the names the same. The character set or other properties may differ.
Of course, on the Mac OS, there are not one but THREE system font locations (and more if you have more than one user). You'd have to decide which of those to install the fonts into.
Also, many serious font users use font management utilities (other than Apple's FontBook). These people don't particularly want applications dumping all their fonts in the system fonts folder. At least if they get dumped in a private Adobe fonts folder it's slightly clearer what's what.
Not that I'm saying that solution is great, either, just that there are pluses and minuses to any single location. Probably the ideal thing would be to have the installer ask the user what they want... but that's a bunch more complication for the installer.
I really appreciate the list, especially since OSX is not capable of printing the contents of a folder in list view.
In OS9, if I wanted a quik Excel spreadsheet of my font folder's contents, I could just open the folder, select all, copy and paste into Excel. The result would be the listed contents in Excel, with a little cell shuffling a nice sortable list could be created.
I haven't figured out how to do this in X yet.