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"Invalid Annotation Object" error

Nov 15, 2008 8:54 AM

I'm using Windows XP Pro (SP3) on a 2.66 GHz, 2 GB RAM computer, and while working in an Adobe Acrobat 9 document, I had just saved the file (CTRL+S) and the document froze and I got a Windows error box that asked if I wanted to send an error report, which I did. When I opened Adobe again, it asked if I wanted to open the last file which didn't save correctly, which I did.

Then when I proceeded to work in the document and tried to highlight a sentence I was going to delete, I got an Adobe Acrobat popup box that said "Invalid Annotation Object. OK" but no matter how many times I clicked on "OK," the box kept popping up and wouldn't go away. I tried saving a copy of the document, but the same box was in it and wouldn't go away. I couldn't even work in the document to extract pages or anything else. Huge problem!

Does anyone know what can I do to resolve this problem? (This happened on a Saturday when Adobe phone support is not accessible.)
 
Replies
  • Currently Being Moderated
    Nov 17, 2008 12:26 PM   in reply to (Diane_Serafin)
    You may want to try to run it thru Distiller.

    [signature deleted]
     
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    Nov 18, 2008 11:24 AM   in reply to (Diane_Serafin)
    If you're using Pro. you might try using the Document > Examine Document command to remove your Annotation and Comments.
     
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    Dec 11, 2008 9:27 AM   in reply to (Diane_Serafin)
    I had the same problem, but I believe it was because Adobe didn't close correctly the time before and the file lost some consistency. I had to delete the corrupted pages through the "Document" menu and start them over again. Hope that helps!
     
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    Dec 17, 2008 4:51 AM   in reply to (Diane_Serafin)
    I have had the same problem. For me, Adobe was closed normally on the last occasion; there is no corruption. I had spent over 3 hours adding my annotation and comments as that was the point of using this program...so I don't really want to revert to the original file as this has now happened four times, on each occasion that I have tried to annotate this.

    Distiller...not sure what this is or how it will help?

    I have tried emailing my document to another user who only had reader installed; they experience the same problem when trying to read it (I managed to save the document as after I press ok about ten times, the message disappears. It then comes up again when I start to move - scrolling up or down. As it's a ten page document....!!)

    I have tried saving copies under new file names etc, etc, etc...

    Are there any ideas on how to actually fix this without starting from scratch a fifth time - third time lucky didn't do the trick!!!!

    Thanks in advance
     
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  • Currently Being Moderated
    Dec 17, 2008 8:30 AM   in reply to (Diane_Serafin)
    when I check to insert any pages in my pdf document, I get the error message :
    "Invalid annotation object"
    can you help me please for urgence !
    thanks.
     
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  • Currently Being Moderated
    Dec 17, 2008 9:28 AM   in reply to (Diane_Serafin)
    I have researched this some...I have found a 99% solution, and will be in further contact with Adobe tomorrow.

    The 99% solution...if Adobe crashes while you are working on a document (firstly, pray like anything you have saved it recently...) before working on your document again, open up a random PDF after the crash, then close adobe...so that it has closed normally, without crashing.

    Now open your document. 80% of the time your document will not have corrupted if you follow this method. Unfortunately, if it does corrupt, you have to find the corrupt page or pages - easiest way I found was to navigate using the up/down arrows rather than scrolling. You then have to delete these pages, and re-insert clean ones.

    You won't be able to reinsert until after all the corrupted ones have been deleted.

    This is just my solution so far and not anything Adobe have told me, so if this is a fluke just for me I apologise.......

    Good luck! I will be speaking to Adobe AT LENGTH re this tomorrow so fingers crossed....
     
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  • Currently Being Moderated
    Dec 26, 2008 8:21 AM   in reply to (Diane_Serafin)
    >Then when I proceeded to work in the document and tried to highlight a sentence I was going to delete, I got an Adobe Acrobat popup box that said "Invalid Annotation Object. OK" but no matter how many times I clicked on "OK," the box kept popping up and wouldn't go away.
    >
    Are you using any 3rd party annotation tools?
     
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    Dec 29, 2008 2:02 AM   in reply to (Diane_Serafin)
    Hi...as I said I would update this, I thought I'd better...

    I have spoken to Adobe who have asked us to work through their troubleshooting guide to rule out all other errors...

    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401589

    As we have this problem with a couple of users at my workplace we're going to see how this works out and then speak to Adobe again if it doesn't resolve the problem!!

    PS - I know it wasn't at me, but we're not using any 3rd party annotation tools...
     
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    Jan 16, 2009 4:20 PM   in reply to (Diane_Serafin)
    1/16/09 I have had the exact same problem and tried everything and nothing works. Looks like I will have to get a fresh file and start again. I worked on that file the entire day and lost it all.
     
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  • Currently Being Moderated
    Feb 24, 2009 7:53 AM   in reply to (Diane_Serafin)
    A work around I found for a 476 page book was to simply page through until you found the offending page then extract all pages (select save as individual pages) then recreate the file. Hopefully you have a clean file that you can use to insert the missing or offending pages. This was the only way I could a file that became corrupted while the author was inputting edits to the layout. The Author was using the free reader version so the "enable for commenting in reader" function had been used. The file would not allow me to save it in any way.
    In my scenario it worked...good luck.
     
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    Feb 24, 2009 3:18 PM   in reply to (Diane_Serafin)
    Does "Advanced PDF Repair" work?
     
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    Feb 24, 2009 3:51 PM   in reply to (Diane_Serafin)
    found another, free, repair program but it found "no errors". It seems that I have 3 related problems:

    1."The document could not be saved. There was a problem reading this document (14)."

    2."Invalid annotation object."

    3."The document could not be printed." &
    "There were no pages selected to print."
     
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  • Currently Being Moderated
    Feb 25, 2009 8:16 AM   in reply to (Diane_Serafin)
    Are these files created using an Adobe product or a third-party tool?

    In the Preflight tools for Acrobat 9 Pro. there is a fixup tool to "Repair damaged document" -- it's for minor repairs. In the Preflight menu select the Profiles tab and then select "Single Fix Ups". It's listed under the Document row.
     
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  • Currently Being Moderated
    Feb 25, 2009 2:28 PM   in reply to (Diane_Serafin)
    I had the same problem and lost a full day of work.

    All of my documents have been created with Acrobat 9 Pro running Windows XP. I continue to have the problem (invalid annotation object) so I just save often and save under another name. I haven't found a successful fix. I have found that 9 Pro is a very unstable product when compared to the previous version (with which I never had a problem). It is constantly crashing.

    Bill
     
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  • Currently Being Moderated
    Mar 4, 2009 2:10 AM   in reply to (Diane_Serafin)
    Acrobat>
    Edit>
    Preferences>
    Commenting>

    Uncheck the following boxes:

    Enable text Indicators and tool tips

    Ensure that popups are visible as the document is scrolled

    OK>

    Select the "Select Object Tool" on the "Advanced Editing" toolbar and then delete the comments on the problem pages.
     
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    Apr 21, 2009 12:36 PM   in reply to (Diane_Serafin)

    This error appears repetitively for no reason; I have read the messages in this thread.  Is there no-one at Adobe who would like to investigate this problem.  I have already (re)installed Acrobat 8 with a view to stepping back till this and other instability problems are solved.   Help please Adobe!

    Stephen Grime

     
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  • Currently Being Moderated
    May 28, 2009 1:39 PM   in reply to (Holger_Wulf)

    Here is a technique for identifying all the pages that have invalid annotation objects on them:

    1. Document > Extract Pages ...

    • Select the checkbox for "Extract Pages As Separate Files"
    • Set the destination to a 'dedicated' folder that won't contain any other files -- that way, you can simply delete the folder when this process is done.
    • Click OK.

    2. During the extraction, click OK in all the message boxes that appear.

    3. After the extraction, look in the destination folder to see which pages are missing. Those are the pages that have invalid annotation objects.

     

    From this point you can try to delete the objects, or simply delete and replace the pages, or implement a different solution. Hope this helps someone.

     
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  • Currently Being Moderated
    Oct 8, 2009 3:57 PM   in reply to davidsdomingo

    There are at least two posts here with ideas on how to actually fix a file with this problem. Thank you!  I will be trying these in the future.

    I just finished fixing a 332 page file with this problem by extracting groups of pages, then saving the extractions.  The ones that would not save had bad pages in them.  I did this for 45 minutes, narrowing down my groups until I had the 4 offending pages/annotations.  Then I combined all the extractions.  This method worked, but the others listed here seem less time consuming!

     
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    Mar 18, 2010 3:21 PM   in reply to (Diane_Serafin)

    Hello,

    I've discovered a really quick fix if you happen to have MAC hardware at your disposal:

     

    If you have a Macintosh handy, and you open the offending file with the Macintosh "Preview" applicatio...you can then "Save as" to make a new copy of the file .pdf.

     

    This new file can then be sucessfully opened with Adobe Acrobat Pro (on either Windows or Mac) and the "Invalid Annotation Object" error is now gone. No loss of data and no loss of previous annotations was observed.

     

    Good Luck.

     

    -Damian

     
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  • Currently Being Moderated
    May 10, 2010 8:16 AM   in reply to (Diane_Serafin)

    Im not sure of the details of the rest of everyone else's problems, but here is a similar problem + resolution I have found:

     

    Problem:

    Generated a PDF using Indesign and submitted it for a shared review. Comments were published by reviewers and as I went through to view them all, Adobe Acrobat 9.3.2 crashed. Upon reopening the file, whenever I rolled over comment objects or scrolled through pages, I would get the "Invalid Object Annotation" error. I could not just delete the comments or the document as they were very sensitive data. I could not extract the comments because the menu item was disabled...

     

    Solution:

    Because the file was created by me, the tracker defaultly opened the local version of it. But if you open the file via a browser from the server (using the link you sent for your shared review, or find it on the server) the errors will not appear. To restore your local copy, simply save (and overwrite) over your local copy fromt the one you opened in the browser.

     

    It seems the errors occur locally only and in the process of the corruption, the PDF was unlinked and comments no longer sync.

     

    Many of you wont have the luxury of doing this, as you aren't using a shared review via a server. But if you submitted this for review at all to others, it might be possible for you to contact those you have sent it to and have them send back the working copy for you to overwrite over your corrupted version.

     
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  • Currently Being Moderated
    May 21, 2010 6:24 AM   in reply to (Diane_Serafin)

    1. Identify the pages with invalid annotation objects

    2. Make a copy of the document

    3. a) Delete the pages with invalid annotaiton objects from the original

    3. b) Use "Examine Document" to remove all annotations from the copy

    4. Copy the deleted pages back from the cleaned-up copy to the original

     

    this way you won't lose all your annotations.

     

    @ Adobe: Aren't you ever going to fix that issue? Seriously! Having such a major bug in your software for years tells stories about your products' quality!

     
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    Aug 2, 2010 6:15 AM   in reply to (Diane_Serafin)

    I have the same problem. As others discribe It seems to happen on scanned and OCR-runned files, in pages with line/arrow/typewriter annotation tools.

    Both Pro and reader crashes. SumatraPDF can open the files but without annotations. I downloaded PDF-XChange Viewer, this thing can open the file with the annotations and I can save the file i have not tried to fix it so that can open it in Acrobat again.

     

    I just cant belive this problem has not been fixed, its been around for years. Adobe blaims other software, but thats just bull. Apperently it can fixed from their side anyways. I've lost days and days on this bug.

     
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    Mar 8, 2011 7:22 PM   in reply to (Roseo)

    You're brilliant and a life-saver! I'm working on an extremely tight deadline and have spent the last frustrating hour with this problem -- and you fixed it!! Thank you!!

     
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  • Currently Being Moderated
    Jul 4, 2011 6:39 AM   in reply to (Diane_Serafin)

    Again, very annoying numerous pop-up "Invalid Annotation Object" errors. Try all steps above, reinstall Acrobat and the problem still exist. Wasting too much time on troubleshooting the unsolved problems.

     

    Agree with qzmufu & Larss1, the problem was not solved for years.

     

    Problem solved by using PDF-XChange Viewer, and may decide to purchase PDF-XChange Pro.

     

    P.s. I was an Adobe supporter and never use any other 3rd parties PDF software before. But now, with all these disappointment had lead me to other PDF software which is less error, more reliable and not so costly as well.

     
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    Jan 9, 2012 8:40 AM   in reply to (Diane_Serafin)

    DLMoshak has a good solution for Mac users. Another option if you don't have a Mac, and if you do have access to the orginal unannotated file, is to open the original and use the Import Comments function. This will bring in all of the comments except for the "invalid" ones and the new file will be fine. The only problem, of course, is that you lose the offending annotation, but at least you can save all of the others.

     
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    Feb 12, 2012 7:19 PM   in reply to pub_ed

    This thread has been helpful. But exporting the comments and importing into a fresh PDF only preserves comments. Bookmarks are lost.

     

    I have been having Error 14 repeatedly as well for no good reason. The affected PDFs were not emailed or sent over the internet, I do not use a 3rd party reader (though I use Evermap plugin), and the only annotation objects I use are highlights, comments, and the typewriter, headers.pre

     

    Sometimes when I try to extract each page separately to identify the offending annotation, I get a "bad parameter" error right at the outset.

     

    Error 14 arises whether Acrobat has or has not peviously crashed.

     

    Upgrading to 10.1.2 does not help.

     

    It happens on my desktop as well as netbook, both running on Win 7.

     

    The affected PDFs were usually, but not always, created from Word.

     

    I can't for the life of me figure out what's causing it.

     

    Jay

     
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    Feb 12, 2012 7:42 PM   in reply to LoriAUC

    Hi LoriAUC,

     

    Do you know which is the equivalent for "single-fix ups" in Acrobat 10?

     

    I ran the syntax analysis and it found these issues (screenshot below):

    PDF syntax issues.PNG

     

    I'm not sure though if these are just trivial problems or the ones that could be the cause of the Error 14.

     

    It did, however, seem to have gotten rid of the Error 14 for now, but when I try to extract pages I still get the "bad parameter" error.

     

    Regards,

    Jay

     
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  • Currently Being Moderated
    Mar 20, 2012 9:46 AM   in reply to DLMoshak

    Please see DLMoshak "really quick fix" above--post #20

     

    wow! great fix! After scouring forums til my eyes were bleeding I just tried your "open in Preview and save" fix. It worked! THANKS! (I had a 75 page document/catalog with and index that contained about 500 (no kidding) links to destinations that I did not look forward to rebuilding!)

     

    Afterthought: I see that my "saved from Preview" document has had all the "Destinations" removed. The links still work but future editing will be limited. Although I suppose I can just edit my original and then save it through preview again...

     
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  • Currently Being Moderated
    Apr 2, 2012 8:29 AM   in reply to (Diane_Serafin)

    Ok folks, here's my go at it.  I had to delete the following to stop those stupid errors from randomly (or not so randomly popping up)

     

    c:\documents and settings\<user>\application data\adobe\*.*

    c:\documents and settings\<user>\apps\adobe\*.*

    Make necessary adjustment for Windows Vista/7. 

     

    I found that the annotations store something in the cache section in the user's area that causes this corruption.  I had no problem with the files when my users did.  I thought it was a rights issue at first, but after creating a new user and finding the problem went away, I figured it had to be in the user profile section.  Killing off these pieces fixed the issue for me.

     

    I can't believe that this issue has been a problem for over 3 years and Adobe still doesn't resolve it.  Get on the ball Adobe.

    -Jim Ponder

     
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  • Currently Being Moderated
    Aug 29, 2012 12:47 AM   in reply to LoriAUC

    Examine Document is now called "Remove Hidden Information" in Acrobat X, it's under the Protection tab.

     

    http://www.pdfforlawyers.com/2010/12/removing-pdf-metadata-document-ma rkups-using-acrobat.html

     
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    Aug 29, 2012 3:54 AM   in reply to DLMoshak

    Hi Thanks for your clear post. Its great solution....The problem is fixed.

     
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    Aug 31, 2012 7:23 AM   in reply to DLMoshak

    Is there a way to fix this issue and keep all of the annotations and status as one comment?  If I save out of Preview the statuses are placed as separate annotations.  (It is not an option to remove all annotations)

     

    This problem seems to occur with PDFs that have annotation that contain key command symbols like ® or ©.

     
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  • Currently Being Moderated
    Sep 14, 2012 11:13 AM   in reply to AcmeGV

    This worked for me. I had a corrupt PDF with annotations and 'invalid annotations object' message. I also had the original unannotated version. Used PDFXCview (google it, it's free) to export comments (Acrobat only exported comments upto the offending object, the rest were missing). Opened clean file in Acrobat, imported comments. Bingo. Job done

     
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  • Currently Being Moderated
    Feb 5, 2013 6:22 PM   in reply to (Diane_Serafin)

    If I have what you're trying to do correctly, you're trying to prevent losing the comments from a document that is corrupted/is giving you an error.

     

    What I did, and worked successfully was, extract the comments from the 'currupt' document then import them into a working version of that document (maybe an earlier version). I don't know if this matters, but I'm currently running Adobe Acrobat 9 Pro.

     

    How I did this:

     

    From the program's tool bar at the top I selected Comments > Export Comments to Data File... > and saved to my desktop (or wherever you want). I then opened a working version of the document (doesn't matter if the pages matched up perfectly as the program figured it out) and imported them the same way. From the toolbar I selected Comments > Import Comments... and that's all there was to it.

     

    Hope this helps some folks out.

     
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  • Currently Being Moderated
    Feb 22, 2013 7:12 AM   in reply to (Diane_Serafin)

    I´ve never listened about this problem, but today this problem appeared on my computer, and i did this:

    first, i tried to save into another document and i tried to modify the comments, but the solutions is easy, just click ok the message"Invalid Annotation Object OK" until this msgbox disappears, after this click on EXPORT and choose the option JPEG format, save your document and print it. That´s all.

     

     

    PS: Just wanted to print my document, no modify it i hope this information could be good for you.

     

    Excuse my english im still learning.

     
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  • Currently Being Moderated
    Mar 11, 2014 6:16 PM   in reply to brennao

    Thanks brennao.  This worked for me in a 467 page document with 2 bad pages.

     

    I originally extrcted as single pages, but scrolling through 467 pages looking for missing numbers just wasn't working.  Buy doing it in batches of 100, then 50, etc. I was able tto narrow it down pretty quick.

     
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