Just looking into this problem myself. PS3 is only compatible with Camera Raw up to version 4.6
and the xz-1 requires 6.4
So you can only open it by using the Adobe DNF convertor
which I'm about to try... Employee should have known this. Adobe products shuld be more future proof than this. It's insidious. Like InDesign not opening files from future versions. Adobe loves it's customers (money)
Adobe products shuld be more future proof than this. It's insidious. Like InDesign not opening files from future versions. Adobe loves it's customers (money)
Lots of older applications from different vendors are not able to open files from formats used in later versions, mostly they can do the other way round.
Besides the fact that this is a user to user forum and your complaints won't be heard by Adobe you can't blame Adobe for the habit of camera vendors to use a different Raw version for each new dSLR they produce. It is a very old discussion and there are tons of post about in almost each forum about Raw and dSLR.
The current free DNG converter can handle your files without problems. Be sure to download the latest converter from the Adobe side and read the instructions carefully.
Keep in mind that the upgrade strategy for Adobe seems to be changed after CS6 has launched. Before you could upgrade from maximum 3 versions back, it seems after CS6 has launched there will be a short period to upgrade from older version but after that you can only upgrade from one version back. Check yourself for the correct details.
And like you and me, we all have to earn our living, selling your work once and afterwards keep working for free for that one time customer is not the best strategy to stay alive as business...
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