I'm experiencing the same problem.
I called installation support and found they inspire zero confidence. Two techs gave me two different answers, when I asked where the steps were documented the answer was they aren't and no we can't send them to you via email. The supervisor said, "we just try something, if that doesn't work call back and we'll try something else." She, at least, pointed me to a couple of TechNotes.
Here's what I have tried so far:
Neither worked, so I have uninstalled CS4 and am about to try more drastic measures.
Does anyone know if the CS4 Clean Script will solve this problem? KB406241
The suggested last resort is to uninstall ALL Adobe applications (I use several in addition to CS4: FM, LR, Elements) and to follow the steps in KB401401. This involves running the CS3 Clean Script. Installation support said to run it twice at level 2 and twice at level 4 (nuclear).
I foresee that this will take hours. So any suggestions that will save time and solve the problem are very welcome.
Hours of wasted time. But finally working. The problem seems to have been a serial number that had, indeed, expired. As an Adobe Partner I have a couple of different serial numbers and the one I tried locked me out. As this was the first time I had installed CS4 on this system it didn't occur to me that it was a date issue. It seems that smartcat's post of 1/22/09 would have been good to try.
But no, I was working with installation support and so uninstalled everything, ran CS3 Clean Script and reinstalled. A further problem was caused by being told to install a trial version as English (International). If you have a US serial number you must choose English (US) or it will not recognize the serail number as valid.
Lesson learned: I need to keep better track of my serial numbers. Feature request: Adobe, please don't lock us out when serial numbers have expired. Provide an option to deactivate and enter a valid serial number.
Message was edited by: PattiSokol
How do I "1. Change your DATE to a previous (those working days) "
I have no idea how to do this step.Where and how do I change the DATE tho?
I had re install the CS4 but facing the same fate again. So I hope to get the DATE change to proceed to step 2.
Thanks a lot!
Set the date to 2007. Did as follow, then back to 2009. License Expired error seen again.
Set back to 2007 again, deactivate and erase serial number on this computer.
Back to 2009, launch the program successfully. Went to check out at deactivate window, CS4 Web Premium detected.
Now happily updating. Hurray!
This happened to me in CS2. This is the solution I remember since it happened again.
1. Uninstall the Adobe Program that the error is coming from. Control Panel Add Remove Programs.
2. Go to Control Panel
3. Administrative Tools
5. Find Flexnet Licensing Services (usually it is on Manual)
7. Right Click and select properties
8.Under Start Up Type turn it to automatic and start service
9. Reboot computer
10. Insert Adobe Disk and reinstall problem program.
This should work Let me know
Hi all i am having the same problem, i can't even go into photoshop window. Just straight away pop out "license is expired". Thanks to Mr. Manu a very good, patient adobe support from India. Slowly tought me to uninstall your cs4 then delete few folders from your c drive, go to program files - Adobe - remove :
Now you may restart and re-install your CS4 for sure this gonna work just fine.
Thanks to Mr. Manu again.
i've try number 5, i cant say it actully works but when i change the time, it just go to licence agreement and when i press the accept button, it dissappered and nothing happen, it did not open
anyone help pls, i keep trying all day now