Skip navigation
Geronimosan
Geronimosan
Currently Being Moderated

CS4 Master Collection - Problem occurred while extracting...

Feb 8, 2009 11:04 AM

After spending $1,500 and two days of RL time downloading the CS4 Master Collection twice, I am just a tad frustrated.

Each time I download the CS4 suite file and try to install it, I immediately get the error:

"A problem occurred while extracting the archive. Please try downloading the Adobe CS4 Master Collection again."

No. I refuse to spend another full day downloading this file yet again just to receive the same error.

Anyone have some insight into this problem? (more so than "turn off your anti-virus program"

Thanks in advance.
547 Views   2 Replies   Latest reply: (desiree_catala), Feb 13, 2009 10:08 PM
 
Replies
  • MichaelKazlow
    Currently Being Moderated
    1. MichaelKazlow,
    Feb 8, 2009 2:04 PM   in reply to Geronimosan
    Report
    Are you using MSIE? If so try using Firefox.

    Mike
     
    |
    Mark as:
  • Currently Being Moderated
    2. (desiree_catala),
    Feb 13, 2009 10:08 PM   in reply to Geronimosan
    Report
    I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:

    1. Start -> All Programs -> Accessories
    2. Right-click on Command Prompt and select "Run as..."
    3. Run as Administrator (even if you are logged in as Admin. You need to run in the Black Command Prompt, not the White one)
    4. Run: regsvr32 JScript.DLL
    5. Then run: regsvr32 vbscript.DLL
    (dont forget the spaces, or it won't work)
    6. Then try running the set up again

    As i said, it worked for some on the forum, but not others (like me). Try it and see if works for you
     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)