Error in PDFX4 2007.joboptions:

[_Joy_E_Cummings_]

I have just installed FrameMaker on a new computer. The install appears to be successful, but I always get the following message in Distiller when I try to Save as PDF:

Error in PDFX4 2007.joboptions:
/CheckCompliance out of range

Printing to PDF does not work either.

I have Adobe Acrobat 8 installed and am able to create PDFs from other applications. I also have InDesign CS3 and for awhile thought that might be the problem. Has anyone run into this and have any ideas?

Thanks.

[Art_Campbell]

What version FM are you installing?

If it's not a rev that was released after Acrobat 8, FrameMaker won't see the current valid job options because the default location for the job options changed.

You can fix this by copying the new job options to the old default folder instead of the new one Adobe Distiller uses (see
http://www.adobe.com/support/techdocs/333453.html in the Adobe Support
database). I think putting a shortcut from the old location to the new one would also work, but I don't have the problem and so haven't tried it.

Art

[Arnis_Gubins]

Joy,

Are you creating the PDF for a press workflow? Are you using the
correct joboptions file for the print services provider? How are you
using live transparency (which is what this particular joboptions file
is for) in FrameMaker files?

Have you tried different joboptions for creating the PDF?

[_Joy_E_Cummings_]

Art,
Thanks for your suggestion. I only had one custom job option, which I created during troubleshooting. I tried copying this job option to the folder under All Users but it still didn't work. I originally just wanted to use the High Quality Print job option or Standard job option and these didn't work.
Thanks,
Joy

[_Joy_E_Cummings_]

Arnis,
I have tried several job options. I really just want to create a standard PDF for viewing online or printing by users if they want a print-out. I tried standard, high quality, and then a custom job option that I created in order to switch the Compliance Standard to PDF/A-1b. I had read that it should be this option when doing some research online during troubleshooting. I am not using live transparency and don't even know what that is.
Thanks,
Joy

[Arnis_Gubins]

Joy,

Try creating the PDFs without setting any of the compliance standard
options. The "A" standard is for archival purposes and it's a dumbed
down version of a PDF, AFAIK.

You didn't mention what happened when you tried either the standard or
high-quality job options. Did you get a PDF then?

[Guest]

why doesn"t pdfx4 2008 work in acrobat 8?

[Arnis_Gubins]

Probably because this spec came out well after Acrobat 8 was released?
For a better response, you may wish to ask this in the Acrobat Forums.

[_pat_girard_]

I'm having the same problem as Joy is having with the distiller error message. Has anyone found a way to fix it?

[Arnis_Gubins]

Pat,

Don't use the Archive settings. What are you creating the PDF for,
print, online, press... ?

Choose another set of joboptions.

[_pat_girard_]

Only one file in a book is giving me that message when I try to save it individually as pdf. When I save the whole book as a pdf, that troublesome file has no problem.

[_pat_girard_]

Arnis, what are archive options and how can I use something else? Pat

[AxialInfo]

In Distiller when you click on the "Default Settings" dropdown there are many settings to choose from, among them two variations called PDF/A -- these are the "archive option" settings; the "/X" may also be archive.

Basically archive is meant for files that have to meet specific criteria for long term electronic storage. You'll find lots of info when you google "pdf a" and "checkcompliance"

http://www.adobe.com/enterprise/pdfs/pdfarchiving.pdf

http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=13067