I have the same problem. InDesign gives me the "this program as encountered an unexpected error" when it reaches the "executing startup services" stage of the launch process. I have already repaired the installation, uninstalled and reinstalled, and cleaned out all temporary files. All other CS3 programs work without a problem, but InDesign has never launched. All CS2 programs worked on the system without a problem.
If it's the first time you're launching InDesign CS3 or Illustrator CS3, note that it will crash on launch if your selected default printer is not currently available. (A bug just identified late on Friday.)
My startup problem was not a result of the printer error either. I uninstalled, reinstalled and repaired my installation countless times, with the printers on and off. I cleaned the registry as well as the temp files, but still no success.
Then I installed Perfectdisk RX Suite, ran the basic scans, and was shocked when In Design CS3 started right up!! The Perfectdisk program was a trial program which I then uninstalled after a couple of weeks, and found that InDesign would not start - the error came when the program was almost finished installing - the interface was on the screen, then it would report an error and shut down.
I reinstalled the Perfectdisk RX Suite program, and InDesign started up without a problem!!
No, I do not understand this...but InDesign is working for now.
SING is a technology for dynamically adding glyphs to fonts as needed. The CS2/CS3 version only works with East Asian fonts in InDesign (and only CID-keyed OpenType CFF at that). So, if you are unlikely to be working with East Asian documents, you could safely delete it.
Is anything else interesting about your installation? Are there non-ASCII characters in the SING folder path? What language version of InDesign are you running? What language version of Windows?
I just gave R/W permissions to the /Library/Application Support/Adobe/SING folder and that fixed my issues. Or you could remove it I guess but I would rather set permissions first....probably just one file that needs r/w or something.
I just renamed "C:\Documents and Settings\mshorter\Application Data\Adobe\InDesign\Version 5.0\InDesign Defaults" to "OLD InDesign Defaults" and all started just fine. I had to reinstall after I tried to open an InDesign CS 1 Library and Indy CS3 blew up :( It was nice that it happened on Friday afternoon at 3.30pm with a 4.00pm deadline! Thank God I still had Indy CS 1 installed!
I have indesign 4.0 CS2, and when i try to launch it i see message "indesign.exe encoutered a problem and need to be closed. bla bla...".
Nothing is helping, from what is written above, nothing in adobe forums..
i am using Indesign CS2 for the first time. I open the file i wish to use and the loading screen appears and runs through fine. Once i have the document on screen though i go to click on any of the tools, or even the screen and it just freezes. anybody got any clues? I'm not an IT expert or anything so am stumped. If it helps this is the error i get:
Problem Event Name: AppHangB1
Application Name: InDesign.exe
Application Version: 22.214.171.1241
Application Timestamp: 424e0829
Hang Signature: fa46
Hang Type: 0
Davaa,<br /><br />First, "bla bla" isn't too helpful, even with standard error messages. I suspect this one asked if you wanted to try to recover again or delete the recovery data. Since recovery isn't working, you need to delete the data.<br /><br />You can do this manually if necessary, by going to the folder at \Documents and Settings\<User Name>\Application Data\Adobe\InDesign\Version 4.0\InDesign Recovery and deleting anything you find there. That should allow you to restart InDesign, but it won't recover your unsaved file. Since it is listed in the error as "Untitled" there will be no file anywhere else on your system for you to access to attempt to recover that work (unless of course you actually DID save the file as Untitled) so that work will be gone forever.<br /><br />This kind of problem is often related to either a bad font or bad graphic file that you placed, very often in .eps format, which might give you a clue about where the problem originated.<br /><br />Peter
If by .ptt you mean PowerPoint, save them as PDF if you can, then place those. You can also try moving them through Illustrator and saving as .AI. I don't use PowerPoint, so I don't know all the ins and outs.
According to whatextension.com .ptt is a BioWare Aurora Engine blueprint or a MapPoint Template (in graphics terms). Either way, or even if it is a typo for .ppt, the drawings are in there, so have been accepted by InDesign for placement and should therefore not trip it up when opening the document.
Was this document made in CS2 using this copy of InDesign?