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Submitting a Form produces error

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Former Community Member
We have created a form for a work order system that an end user would fill out and Submit to the Help Desk for work to be completed.



The Form itself and the Submit button (via e-mail) works ONLY if the user has Adobe 7 Pro. We have tested this on a machine that the user only has Adobe 7 Reader. As soon as she opens the form, it states that you can't Save the information. Because of this, when she clicks on Submit to send it via e-mail, it in turn, causes an error ("This operation is not permitted").



We have several users that we need to be able to fill this form out and only have Adobe 7 Reader. We really don't want to give them Professional just to fill out the form and submit it. Is there a work around to this? Thanks Tami
2 Replies

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Former Community Member
Tami,



You can't submit a PDF in Adobe Reader. You can however submit the XML data.



Catherine

Adobe Systems

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Former Community Member
Unless the PDF is Reader enabled, but that requires a purchase of LiveCycle Reader Extensions.