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(jhadur_ducharme) Calculating status...

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Submit by Email function

Mar 1, 2007 9:37 AM

I have created a form using the Submit by email button. When testing the function I get this text as the default body of the email. Where can I change this as I want the people filling out this form to see custom information.

The attached file contains data that was entered into a form. It is not the form itself.

The recipient of this data file should save it locally with a unique name. Adobe Acrobat Professional 7 or later can process this data by importing it back into the blank form or creating a spreadsheet from several data files. See Help in Adobe Acrobat Professional 7 for more details.

33610 Views 156 Replies Latest reply: LesterTruter, Dec 31, 2009 5:57 AM

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1. (Nick_Spreitzer),

Mar 1, 2007 3:28 PM in reply to (jhadur_ducharme)

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Sadly, I don't think it's possible to change this.

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2. (Sreeraam_Mohuna),

Mar 1, 2007 4:27 PM in reply to (jhadur_ducharme)

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Hi,

I used Adobe LiveCycle designer to develop a form and used "Form Distribution" option to distribute it to the target audience. The target audience are able to complete the form in Adobe reader 8, but when they click the "Submit by Email" button, the pdf is not getting sent back. It is displaying the option to select the Email client. When the "Desktop Email application" is selected (MS outlook in open), nothing happens.
Can anyone help in letting me know the exact reason for this behavior.
Also, if I try to open in Adobe reader 7 , then even the "Select Email Option" does not work. Does this work only with Adobe 8 reader ?

Thanks,
Sreeraam Mohuna.

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3. (Nick_Spreitzer),

Mar 1, 2007 4:44 PM in reply to (jhadur_ducharme)

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Sreeraam:

Wait...are you telling me that when you click "submit by email" while using Acrobat Reader 8 you get the "select Email Client" dialog box??

PLEASE let me know!

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4. (Chris.T),

Mar 1, 2007 11:33 PM in reply to (jhadur_ducharme)

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Jhadur: Add this script to a REGULAR button - you specify what you want to be added in the subject & body - either defined text or variables / values from another field

event.target.submitForm({cURL:"mailto:mysister@myhouse.com?subject=Sub mitted Form&body=Please find attached the completed form.",cSubmitAs:"PDF",cCharset:"utf-8"});

http://www.adobeforums.com/cgi-bin/webx/.3bc3368d

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5. (Sreeraam_Mohuna),

Mar 2, 2007 2:00 PM in reply to (jhadur_ducharme)

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Nick, Yes. You are correct. I opened the form in reader 8 and I got the "Select Email Client" dialog box. And stating again, I used the distribute form option present in Livecycle designer.
Do you have any pointers ??

Thanks,
Sreeraam Mohuna.

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6. (Nick_Spreitzer),

Mar 2, 2007 2:21 PM in reply to (jhadur_ducharme)

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Well, now I'm really baffled. Sorry for the side track, but I can't get my submit by email button to work with Reader version 8.

Anyhoo...back to your problem...

If your users are selecting "Desktop Application" and then clicking "Send Data File" and nothing happens, that probably means that they do not have a default email application set up. To change this, go to your control panel and double click "Internet Options." The second tab from the left is "Programs." Click it. Do you see were it says "E-mail:"? What does it say in that box? If it's blank, no default application is currrently set up. You'll need to pick the app of your choice from the dropdown menu.

Lemme know if that works for ya.

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7. (Ben_D1),

Mar 3, 2007 5:09 PM in reply to (jhadur_ducharme)

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I have created a form using Designer and opted for the Submit by Email function which places a button on my form. When the user sends the form back to me it is in an XML format and adobe acrobat or reader can not open the file again despite the promise that it can recompile to its original pdf state.

How can I resolve this or how can I have the actual form sent back to me?

This is extremely frustrating!

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8. (Nick_Spreitzer),

Mar 3, 2007 5:17 PM in reply to (jhadur_ducharme)

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I'm pretty sure it's possible to have the form itself emailed back to you, but I've never tried so I don't know how. ;)

If you have a copy of the form, you can simply import the XML data into the pdf form.

Why would you want to do this? What's your ultimate goal here?

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9. (Sreeraam_Mohuna),

Mar 6, 2007 9:22 AM in reply to (jhadur_ducharme)

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Hi Nick,
The default Email client in my machine is MS Office outlook. Still it does not work :(
But I have some interesting observation. This seems to work with Adobe Reader 7. Some of my team mates have Adobe 7 and it is working fine for them. Again with adobe 6, it gives more issues.
I am not sure the exact reason for this peculiar behavior. Can you try it in Adobe 7. May be it will work for you too.

Thanks,
Sreeraam Mohuna.

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10. (Nick_Spreitzer),

Mar 6, 2007 10:16 AM in reply to (jhadur_ducharme)

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That's just weird. Methinks Acrobat 8 has issues. Everything works fine for me with version 7.

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11. (Chiefpropellerhead),

Mar 8, 2007 8:51 AM in reply to (jhadur_ducharme)

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Supposedly when you initially add the "submit by Email" button on the form you can tell it to submit the entire pdf form with data vs sending only the fdf form data. I am currently trying to figure out how to change the submit by email button that has been set to FDF vs PDF. Good luck to us all. LOL

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12. (GPayne),

Mar 12, 2007 10:15 AM in reply to (jhadur_ducharme)

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I'm having the same request/issue as Ben D1 (above). My form needs to have an email button, where a user can submit their filled-out form via email once completed. This is purely for convenience-sake, much like the "Print" button; we're not collecting XML data or anything else. Having that button there visually, also helps remind users to submit it via email.

I've tried running the script that ChrisT above mentioned. While it works great and is what I'm looking for - I need the user to FIRST open the form, fill it out, then submit that completed form. I'm not script-savvy enough to tell it this. Any suggestions?

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13. (Jo_Stewart),

Mar 12, 2007 12:29 PM in reply to (jhadur_ducharme)

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I seem to be having the same issue. When a user clicks the .pdf to open, my outlook opens with the blank form attached. Is there a way to have the user open the form, complete, then submit?

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14. (rod_haley),

Mar 13, 2007 7:25 AM in reply to (jhadur_ducharme)

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I'm creating an online job application form that the applicant can fill-in and submit back as the .pdf form with their data in it. Upon testing this form, only the .xml data is being transmitted back.

I'm using Designer8....I understand that when you place the "submit by email" button on your page that a 'control type' option and a submit tab should show up in the object properties. This isn't happening for me.

Is there a bug in D8?.....Is there a way I can set the parameter, as described above, in the .xml code?...how?

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15. (Corina_Schurmann),

Mar 15, 2007 4:44 AM in reply to (jhadur_ducharme)

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I have exactly the same problem. I have a form which we would like to give to our customers to complete and email back (as a completed pdf) via email button to a specified email address.

Am greatful for any ideas. Nothing of the above worked for me but then I cannot program xml.

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16. (Chiefpropellerhead),

Mar 15, 2007 5:16 AM in reply to (jhadur_ducharme)

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Adobe 8 Professional allows you to "distribute" a form to your customers, have them fill out the data and e-mail it back to you. That process should work great for what you want to do.

I am still learning Adobe 8 Professional so I am not sure how much help I am going to be. I had to break down and pay Adobe Tech support 39.00 to show me how to do something. That was after spending several days on the Internet trying to Google specific phrases and keywords to see if I could find a how to document.

Hope this helps.

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17. (GPayne),

Mar 19, 2007 8:21 AM in reply to (jhadur_ducharme)

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I wanted to follow-up to my previous post:

Chris.T's suggestion/script above WORKS PERFECTLY - for those of us needing the completed form submitted by email in PDF format (not XML). Again, his script is:

event.target.submitForm({cURL:"mailto:mysister@myhouse.com?subject=Sub mitted Form&body=Please find attached the completed form.",cSubmitAs:"PDF",cCharset:"utf-8"});

I've placed this in a regular button, set to "click"...and it WORKS GREAT! I have Reader 8 and I'm able to fill out, save (after the form is enabled) and submit by email in the completed PDF format.

Hopefully this is the solution everyone else was needing too!

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18. (James_Robert_Smith),

Mar 19, 2007 2:44 PM in reply to (jhadur_ducharme)

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As Chris and Gretchen have said...here are the steps I've used that work great:

1) Add a button (not the email submit button, just the "button")
2) Set the Control type to Submit
3) On the submit tab, add "mailto:mysister@myhouse.com" in the Submit to URL box
4) Change the submit as drop down to PDF
5) Save the form
6) Open the form in professional 8.0 (not livecycle designer)
7) Go to the Advanced option on the toolbar and select "Enable Usage Rights in Adobe Reader" which will require you to save the file again.

once you've done that you should have no problem with the emailing the completed form.

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19. (Chris.T),

Mar 19, 2007 10:49 PM in reply to (jhadur_ducharme)

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my sister was wondering why so many people were emailing her forms..
Anyway.. glad the script worked. It doesn't happen often.

James.. I think the part you're missing by using your method is the addition of default text in Subject / Body of the email.. (I don't think you can change that when using the 'built-in' email submit function(?))

I guess you could also change the format of what is submitted to XML or XDP rather than PDF - and then just drag & drop / import the data to a blank copy of the form once you receive it. You will also save a lot of space in your email if receiving 5 kb files rather than the whole form - and there's a possibility people with only Reader can only send data rather than the whole form(?) Please correct me if I'm wrong!

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20. (James_Robert_Smith),

Mar 20, 2007 7:39 AM in reply to (jhadur_ducharme)

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I think your correct about the email. I missed the part with the subject/body so your script obviously works for that. And using the xml or xdp to just send the data is definately more efficient on space. Though, so far in my testing I've found that as long as you do step 7 on my list, anyone with reader should be able to send the entire form (requires professional 8.0 to enable the rights.)

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21. (Jo_Stewart),

Mar 20, 2007 7:57 AM in reply to (jhadur_ducharme)

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Chris,

I added the code listed above and completed step 7 but the email still comes up first. When I close out my outlook, the PDF will open. I am able to complete and submit after the fact. Not sure why outlook would open first. Basically, I am backwards. Do you have any suggestions?

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22. (Jo_Stewart),

Mar 20, 2007 8:51 AM in reply to (jhadur_ducharme)

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I was able to figure this out on my own. It works perfectly! Thanks!

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23. (Corina_Schurmann),

Mar 21, 2007 4:06 AM in reply to (jhadur_ducharme)

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The Info from James Robert Smith with Acrobat 8 worked perfect. Thanks for the help. Very much appreciated.

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24. (akshatha),

Mar 23, 2007 9:07 PM in reply to (jhadur_ducharme)

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Hi Ben,

If you want to send the form in PDF format , then insert a normal button into the form , then go to field tab of object , change the control type to "Submit".

Then go to submit tab change the submit as option to PDF. That's all.

akshatha

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25. (Joe_Lapensee),

Apr 9, 2007 11:13 AM in reply to (jhadur_ducharme)

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Can anyone tell me how to have a form returned to more than one email address? If I use one email address for the return it works fine. If I try to use more than one it responds with an error message that the email address in invalid.

Thanks,

Joe

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26. (Nick_Spreitzer),

Apr 9, 2007 12:09 PM in reply to (jhadur_ducharme)

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You should just be able to enter multiple addresses separated by a comma: joeblow@email.com, johndoe@blah.com

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27. (Joe_Lapensee),

Apr 9, 2007 12:14 PM in reply to (jhadur_ducharme)

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Thanks for replying Nick. That's what I thought. It does not work. any suggestions?

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28. (Joe_Lapensee),

Apr 9, 2007 12:33 PM in reply to (jhadur_ducharme)

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If it helps I am using 8.0 Pro

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29. (hanimkilic),

Apr 11, 2007 2:41 AM in reply to (jhadur_ducharme)

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Thanks you guys! you are all legends! after fretting all day about why there was no 'submit' tab in my palette when i selected 'submit by email' a simple pointer int he direction of 'button' solved all my woes!! awesome. saved my bacon!

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30. (J_Mercier),

Apr 12, 2007 7:23 AM in reply to (jhadur_ducharme)

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Chris T. and James Robert Smith

I have tried both your method and they works fine for me because I have Adobe Pro.

BUT, when those that have Reader 8 click the button, nothing happens. Do you have any idea what I may have done wrong?

Thanks.

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31. (D3X),

Apr 12, 2007 8:13 AM in reply to (jhadur_ducharme)

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I had the EXACT same problem and was torturing myself trying to figure it out. What you do is save the PDF in Designer. CLOSE OUT.

Open the PDF in Adobe PROFESSIONAL 8 (You cannot do this in 7)

Click ADVANCED

Select ENABLE USAGE RIGHTS IN ADOBE READER

SAVE and it should work in reader 7 and 8.

Anyone have ideas how to reroute this to another page after submission. As quirky as it sounds, I don't know if some people are going to realize they have to click "back" from the PDF to return to our website. I'd like to make it easier..

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32. (koko_boko),

Apr 17, 2007 7:15 PM in reply to (jhadur_ducharme)

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add another action to the Submit button "Open a web link" then specify link and you r ready to go

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33. (Yank7),

Apr 18, 2007 9:23 AM in reply to (jhadur_ducharme)

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I have a problem with the Submitting of the forms via email using PDF format....

After, the user filled the forms, I want them to email me the result of it, like if it was PRINT, just the result in the form not the field to edit...

What is is happening is that, when the user is submitting the form filled, it send the interactive menu with it, means all the drop down and I am able to change it, I don't want that....

I want to received it like if it was print then submit...

Is that possible, without printing it as pdf, before then submitting it!

Yan!

yan.cossette@eoua.ca

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34. (Chris.T),

Apr 18, 2007 9:41 PM in reply to (jhadur_ducharme)

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By javascript you could make all fields readonly before submitting if that would solve your problem -

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35. (James_Robert_Smith),

Apr 23, 2007 9:25 AM in reply to (jhadur_ducharme)

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is there code to change them all at once? or do you have to change them individually?

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36. (Chris.T),

Apr 23, 2007 9:55 PM in reply to (jhadur_ducharme)

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I had done something similar in the past - but don't quite remember the script for it - Anyway, I think you loop through the different subform nodes (fields) & set the 'access' of each node to 'readOnly' -

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37. (James_Robert_Smith),

Apr 26, 2007 3:11 PM in reply to (jhadur_ducharme)

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Do you know if it's possible to have the email button just sending the email? Currently it opens an email and I have to hit the send button.

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38. (N._Lochner),

May 4, 2007 7:55 AM in reply to (jhadur_ducharme)

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'Submit by Email' Button:

I am having a similar issue to one that has already been posted.

When an email message gets created, the following message appears alongside the email address,
The attached file contains data that was entered into a form. It is not the form itself.

The recipient of this data file should save it locally with a unique name. Adobe Acrobat Professional 7 or later can process this data by importing it back into the blank form or creating a spreadsheet from several data files. See Help in Adobe Acrobat Professional 7 for more details.

Do I need to be concerned about this? Will the email still work? Our customers will be using this form to register for an event, so I don't want to send it out if it does not function properly.

FYI...I am using Designer 7.0.

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39. (michael_h.),

May 7, 2007 11:01 PM in reply to (jhadur_ducharme)

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Hi,

thanks to all of you for the solution with the button configured as an "mailto" button. I am using Lotus Notes, everything seems to work fine but the e-mail address is entered two times? (looks like: name@domain.comname@domain.com)

Any idea how to solve this?

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