Adobe Community: Submit by Email function

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120. (Bill_Bain),

Jun 14, 2008 6:51 AM in reply to (jhadur_ducharme)

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Susan -

In outlook, maybe the senders could check the box requesting a delivery receipt? You could remind them to do that in the submission email's body. A bit kludgy, but it's a thought . . . .

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121. (Nancy_Eisenhauer),

Jul 18, 2008 10:41 AM in reply to (jhadur_ducharme)

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When I email a pdf file to a client to be filled out and returned to me, the Submit by email button will not work. I have my email address in the correct location and I even tried the Submit button and it still will not email back to me.... why?! This is very frustrating. I work in an environment that we have our own server, does something need to be placed on the server or is it some settings within the program I am using, which is LifeCycle. Please Help!!

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122. (Nancy_Eisenhauer),

Jul 18, 2008 10:41 AM in reply to (jhadur_ducharme)

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When I email a pdf file to a client to be filled out and returned to me, the Submit by email button will not work. I have my email address in the correct location and I even tried the Submit button and it still will not email back to me.... why?! This is very frustrating. I work in an enviroment that we have our own server, does something need to be placed on the server or is it some settings within the program i am using, which is LifeCycle. PLease Help!!

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123. (Aandi_Inston),

Jul 18, 2008 10:36 PM in reply to (Nancy_Eisenhauer)

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>When I email a pdf file to a client to be filled out and returned to me, the Submit by email button will not work

Maybe he has just Reader, and you're trying to send a PDF. Work with
form data.

Email can't be said to be reliable. Millions of people couldn't send
you an email. Server solutions, written by a web programmer, like ASP,
CGI, PHP, are the way to go - but do need those web programming
skills.

Aandi Inston

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124. (Nancy_Eisenhauer),

Jul 21, 2008 2:27 AM in reply to (jhadur_ducharme)

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Thanks for the info.

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125. (James_Robert_Smith),

Jul 22, 2008 7:39 AM in reply to (jhadur_ducharme)

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Nancy,

Did you do the following steps after saving your form?

- Open the form in professional 8.0 (not livecycle designer)
- Go to the Advanced option on the toolbar and select "Enable Usage Rights in Adobe Reader" which will require you to save the file again.

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126. (Paul_Carpenter),

Aug 14, 2008 9:53 AM in reply to (jhadur_ducharme)

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Instead of using the E-mail Submit Button, use a standard button.

Select the button.

On the Object Palette / Field Tab / Control Type Radial button select "Submit".

A new "Submit" tab will be shown.

In the Submit to URL field type "mailto:any@emailaddress.com". If you only type "mailto:" the email message will populate and you can type the email address.

If you want to send the entire PDF you must change the Submit As option to PDF as the default is XML Data Package (XDP).
-----
I dont' have THIS selection on my OBJECT. all I have is a FIELD tab, and there is no where to change to a .PDF.
HELP PLEASEEE !!!

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127. (James_Robert_Smith),

Aug 14, 2008 12:52 PM in reply to (jhadur_ducharme)

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Paul,

Just to make sure, on your field tab.

The Type is listed as "Button"? And the Control Type has Submit selected?

What version of designer are you using?

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128. (Paul_Carpenter),

Aug 14, 2008 1:23 PM in reply to (jhadur_ducharme)

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Thanks James,
ok, got that. Must have missed the .pdf option was only in BUTTON. Seems like it should be in the email submit button too.
Can't seem to be receiving the email to my other email address.
Do I need to put the Quotation marks around the MAILTO: LIKE THIS:
"mailto:me@mysite.com" ?

While on buttons, can I create a button that would save the form to my customers desktop, so he'd have a copy before sending?

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129. (James_Robert_Smith),

Aug 14, 2008 2:22 PM in reply to (jhadur_ducharme)

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You don't want the quotation marks so it should be like this:

mailto:me@mysite.com

As for buttons to save the pdf, I'm sure there is a way to do it using code, but I don't know how. Sorry can't help you with that one.

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130. (Paul_Carpenter),

Aug 14, 2008 2:23 PM in reply to (jhadur_ducharme)

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oh, forgot. I'm using Designer 7.0

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131. (Mike_Gugger),

Aug 18, 2008 1:18 PM in reply to (jhadur_ducharme)

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Hi All,

my issue is slightly different. I have created the form and distributed it and returns come in fine to collect the data. However, in addition I have 4 text fields in the form that if filled in I want the user to be able to e-mail that text to anyone in my company using outlook. I would settle for e-mailing the completed form that includes the info in the text fields, but it would be slick if I could e-mail just the information they need in the text field.

Any thoughts? Oh - designer 8

MDG

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132. (James_Robert_Smith),

Aug 18, 2008 1:50 PM in reply to (jhadur_ducharme)

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Mike,

Look up at post #4 by Chris T in this thread. Check out his link as well. You can use code with an If Else statement to tell the form if those four fields are not empty, send the form to who ever you want, else just you. You can also use code to set the presence property of all of the fields (other than the 4 you want visible) to invisible (I think it would be something like this:)

if (Field1.rawValue == null){
RateAmountTo.presence = "invisible";
}
else{
RateAmountTo.presence = "visible";
}

(This requires you to change the language to JavaScript by the way.)

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133. (Mike_Gugger),

Aug 19, 2008 7:39 AM in reply to (jhadur_ducharme)

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James,

thank you for your response. Questions -
1) where does Chris's code get entered? In the XML? if so where?
2) I understand your suggestions as well but again, where in the script does this need to go?
3) Chris's code is not Java is it?

This is a great forum. It has helped me on more then one occasion. Thanks to all that participate and are willing to provide their insight to those of us with less experience.

MDG

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134. (James_Robert_Smith),

Aug 19, 2008 9:02 AM in reply to (jhadur_ducharme)

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Mike,

With your form open in designer, on the menu bar, go to Window > Script Editor (or hit control/shift/F5 to open it.)

Now click on your button, make sure the Show: drop down has All Events selected in that Script Editor Window. Find the line for your button::click, which is the click event. That is where you want to place the code. yes change the language to JavaScript.

also, something that was helpful to me, if you want to change something on your form to print or not print you use the relevant property. I mentioned above the presence, which shows/hides it on the screen, but relevant will show/hide it when it prints. an example:
to hide on print:
RateAmountTo.relevant = "-print";
to show on print:
RateAmountTo.relevant = "print";

and your absolutely right Mike, these forums are great, i've learned all i've done here, there are many helpful people that have made my life easier!

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135. (David_Mackey),

Aug 27, 2008 12:11 PM in reply to (jhadur_ducharme)

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I am a form administrator for a bank. I have a form I have built in livecycle 8 that needs to be able to be sent to different email addresses depending on customer region. For one region, its 2 addresses for the other it's another 2 addresses. The problem comes when the submit button is pressed. It is only going to the first address I specified. I have read to put a semicolon, and that's not working. I also tried the distribute forms but an error pops up saying It can't distribute when there is more than one submit button. How do I get this to work? Thanks in advance

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136. (Chris.T),

Aug 28, 2008 4:14 AM in reply to (jhadur_ducharme)

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kind of borrowed from another thread / it should be understandable:

use a regular button rather than the built in submit button

create a variable called emailAddresses which changes depending on which radiobutton / option is checked. the script on the button is as follows:

var emailAddresses;

if (form1.sub.radios.rawValue == 1)
emailAddresses = "bob@123.com";

if (form1.sub.radios.rawValue == 2)

emailAddresses = "bob@gmail.com; blobbo@hotmail.com";

event.target.submitForm({cURL:"mailto:" + emailAddresses + "?subject=Submitted Form&body=Please find attached the completed form.",cSubmitAs:"XDP",cCharset:"utf-8"});

i had uploaded an example of such a form but it expired - if you need an example (if you don't manage with the code), ask.

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137. (JGUnwired),

Sep 9, 2008 4:17 PM in reply to (jhadur_ducharme)

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Greetings,

I think I've read most of the submissions regardin the "Submit by Email" button. I have checked the previously recommended fixes, but I am still having issues.

I have a form that I am distributing to a large group of folks within my company. I've distributed the form for them to fill out and send back to me. i have setup a DataSet to collect the field entrys from my form and then export them to Excel. I have tested the form on myself, submitting and receiving test data - everything appears to work fine.

However, when i distribute the form my users are able to fill it out but when submitting, nothing happens. They are asked to choose their method of e-mailing back to me and all hav chosen their default method (Outlook). The form appears to send, but when you check in Outlook there is nothing in either their Outbox, or Sent folder.

I have saved, and re-opend in Acrobat Pro, checking the advanced options to enable usage rights. When I do this, i get a message stating that usage rights are already enabled.

Help!

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138. (JGUnwired),

Sep 10, 2008 9:24 AM in reply to (jhadur_ducharme)

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Sorry, I forgot to mention that I am using LiveCycle 8.0, and those receiving my form are using Acrobat 8.

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139. (David_Mackey),

Sep 11, 2008 5:39 AM in reply to (jhadur_ducharme)

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For some reason i noticed that by making sure you Save a copy that has no usage rights enabled, edit the form, and then save a new enabled rights form, then the forms will work properly. If you edit the form with usage rights already enabled, it tends to cause problems. Hope this helps!

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140. (David_Mackey),

Sep 11, 2008 5:56 AM in reply to (jhadur_ducharme)

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CHris Could you please upload that example again. i'm still kinda new to all this. I got thrown in this position when the last guy gave it up. Thanks for you help!

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141. (Chris.T),

Sep 13, 2008 1:38 AM in reply to (jhadur_ducharme)

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didnt find the previous sample, heres something similar... with a textfield whose content becomes the text in the 'subject' field.. also radio buttons which depending on their value specifies the email recipients.

http://download356.mediafire.com/vjljdloyitmg/icoet6g2mdz/submit+1.pdf

if the link doesn't work, use this:

http://www.mediafire.com/?sharekey=93fb44155d9beda1d2db6fb9a8902bda

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142. (JGUnwired),

Sep 15, 2008 2:45 PM in reply to (jhadur_ducharme)

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How do you disable usage rights in LiveCycle?

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143. (JGUnwired),

Sep 15, 2008 2:51 PM in reply to (jhadur_ducharme)

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I guess my follow-up question is: If I've designed a form in LiveCycle (8.0) and I want to distribute it and have end users complete the form and sned back xml data with "Submit by Email" - do the end users have to have a full version of Acrobat (Standard or Pro) or can they use Acrobat Reader?

The really funny thing is that i've had no issues designing a form and playing around with it myself, but it never works beyond "the lab". This is VERY frustrating and doesn't seem to ever be spelled out.

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144. (James_Robert_Smith),

Sep 15, 2008 2:58 PM in reply to (jhadur_ducharme)

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for usage rights, I think all you need to do is make a change in LiveCycle Designer and save it. Every time I make changes I have to go back into professional 8 and enable usage rights, so I would think that would "disable" them.

for your follow-up question. The way it's supposed to work is if you enable usage rights in profession 8.0, then they should be able to complete the form and send back data from Reader.

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145. (Chris.T),

Sep 15, 2008 11:39 PM in reply to (jhadur_ducharme)

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for sending back data (rather than the complete PDF), from my experience, you do NOT need extended usage rights.. as long as the email client (e.g. Outlook) is set up correctly on the users PC, they shouldn't face any problems using only Reader. We've been distributing such forms to thousands of users before the extended usage thing was available.

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146. (JGUnwired),

Sep 16, 2008 7:48 AM in reply to (jhadur_ducharme)

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What's really odd is that the end users I've been testing with are completing the form and clicking the Submit by Email button and it asks which mail program they want to use - the whole shebang. It then gives them the message that that Acrobat has handed it off to Outlook.

However, when you enter Outlook there is nothing in their Sent folder or their Outbox.

Weird.

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147. (JGUnwired),

Sep 16, 2008 4:08 PM in reply to (jhadur_ducharme)

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Hoooray. I tried your suggestion about editing the form in LiveCycle, then saving it and enabling the usage rights again in Acrobat 8 - and it worked.

Thanks again.

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148. (Mikey_B),

Jan 25, 2009 3:20 PM in reply to (jhadur_ducharme)

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I'm trying to apply for a job using an online application on the company's website. The company uses adobe reader. After filling out all the information I click on the submit by email button and get a message saying, "please on enter numerical data for your DOB, etc 01/01/2005 should be entered as 01012005." This is frustrating because I am entering the information as the program asks. After entering my DOB in purely numerical form Adobe adds "/"es after I click on another box. Furthermore, a friend of has successfully filled out the data and submitted the form. Any help would be greatly appreciated. Thanks

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149. (Patrick_Lyons),

Jan 29, 2009 10:49 AM in reply to (jhadur_ducharme)

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I created a form using Live Cycle and included both a print button and an email button. Is there a way to populate the fields back into the form after the form has been filled out and emailed back? If so, how can I go about extracting the information from the email into the form, so I can print it out and file it for my records?

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150. (TimGreen),

Feb 14, 2009 3:30 PM in reply to (jhadur_ducharme)

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I have created the submit by email button but how do I change the default body text in the email message? Is there a way to have multiple choices in the email messages that I send out with my form.

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151. sarkrishnan,

May 20, 2009 4:59 AM in reply to (N._Lochner)

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I have this same problem. I am using Acrobat 9 now and created a form. along withmy email id in the to address, I get some unwanted text. It is actually the text that has to appear as the body text. It seems someone has encountered this problem 2 years back and I'm just new to this interactive pdf concept.

I cant send this form out as it is wrong. The tricky part is, I tried in 4 computers and in two computers it worked correctly and it gave this problem in two other computers. All the systems had Adobe reader 8 installed and use Lotus notes as email client. Please help me on this

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152. Alan Heiser,

Jul 30, 2009 11:55 PM in reply to (Yank7)

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Hi

I ahve looked through all the emails and cannot see a solution to this problem

When using the Submit button, to have the email work in Adobe Reader, then the document must be enabled for Adobe Reader, which means that it can be edited by the recipient.

How can the form by protected from later editing once submitted.

I want our company to be able to complete a form uploaded to our intranet, say for instance an Order Form, and then be able to forward it to a recipient (say a Supplier). As they are using Adobe Reader, the form could be edited by the recipient, which is not good.

I know nothing of Java Script, so if that is involved I will need help with it

Thank you

Alan Heiser

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153. sarkrishnan,

Aug 2, 2009 11:47 PM in reply to Alan Heiser

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Hi Alan

There is really no way to protect the form. When you click the submit button, you dont send the form to your supplier. You only send the data in the form as a xml or fdf to the supplier. The supplier should have the form with him and import the data from the xml or fdf file that you send. It is possible that the data you send can be modified there.

The only possibility here is that you could take a printout of the completed form and file it for future reference.

Regards

Anand

Date: Fri, 31 Jul 2009 00:55:47 -0600
From: forums@adobe.com
To: sarkrishnan@hotmail.com
Subject: Re: Submit by Email function Submit by Email function

Hi

I ahve looked through all the emails and cannot see a solution to this problem

When using the Submit button, to have the email work in Adobe Reader, then the document must be enabled for Adobe Reader, which means that it can be edited by the recipient.

How can the form by protected from later editing once submitted.

I want our company to be able to complete a form uploaded to our intranet, say for instance an Order Form, and then be able to forward it to a recipient (say a Supplier). As they are using Adobe Reader, the form could be edited by the recipient, which is not good.

I know nothing of Java Script, so if that is involved I will need help with it

Thank you

Alan Heiser

>

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154. Alan Heiser,

Aug 3, 2009 9:03 PM in reply to sarkrishnan

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Anand

Thanks for that. I guess I've still got a lot of learning to do.

Alan Heiser

Business Manager

Mobile 0408 46 2405

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155. shumster001,

Aug 30, 2009 9:53 PM in reply to (jhadur_ducharme)

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Hi everyone,

I am using Adobe Acrobat 9 ( I have no idea what LiveCycle is).

I am creating a form to send out to hundreds of people. I have created a 'submit' button for users to submit their form with.

In this button's properties, i have opted the form to go back to a specific email address eg. mailto:xxx@hotmail.com

this all appears to be fine when i save it and distribute it using yyy@hotmail.com . however, once i have distributed it and I test the form by completing it, it does not give me the option to submit it back to xxx@hotmail.com. Instead it is defaulted to submit the form back to the person who sent it yyy@hotmail.com.

Is there a way of correcting this?

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156. LesterTruter,

Dec 31, 2009 5:57 AM in reply to (Simon_Geddes)

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Simon,

I do need to attach an XML and PDF version of the form in an email. Can you possibly repeat the code in ref 108. The code section of your text is not visible.

I currently have code to attach an XML file but would also like to attach a PDF version in the same email:

event.target.submitForm({cURL

:"mailto:" + vSubmitTo +"?subject="+LEASEIMPORT.ValidationCheck.Subform55.EmailSubject.rawValue+"&body=Please find the 2 files file to be imported ",cSubmitAs:"XML",cCharset:"utf-8"});

Thanks in advance

Lester

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