Skip navigation
helmigr
helmigr Calculating status...
Currently Being Moderated

PSE 7 Organizer - "File Too Large" = no thumbs

Feb 12, 2009 10:30 AM

On my PSE 6 I would get this File Size Too Large message on my thumbnails in Organizer instead of an image. I went to PSE 7 thinking something might change but I'm still getting the same results. I shoot mostly in RAW and convert to JPEG in one of the last steps, but even some of the JPEG files produce the same results. Is there a size limit in Organizer? It would seem that many of us would be shooting in RAW format and would have them in the Organizer, so are others of you having this problem? Is there a way around it? I'm really tired of having to review my files in Canon's Digital Image Pro and then switching to PSE 7 to load the file I want into Editor.
1918 Views   16 Replies   Latest reply: tipkin, Dec 20, 2009 10:56 AM
 
Replies
  • John R. Ellis
    Currently Being Moderated
    1. John R. Ellis,
    Feb 12, 2009 10:54 AM   in reply to helmigr
    Report
    I think PSE 7 has the same limits that PSE 6 has:

    http://www.adobe.com/go/kb402760

    Are your raw photos really exceeding those limits? What are their pixel dimensions and how much memory do you have installed? This article also explains how to override the limits.
     
    |
    Mark as:
  • helmigr
    Currently Being Moderated
    2. helmigr,
    Feb 12, 2009 12:30 PM   in reply to helmigr
    Report
    This article lists the size limit as 30,000 x 30,000!! No, I'm not exceeding that. I have plenty of RAM. Most of my RAW files are 12-15mp.
     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    3. John R. Ellis,
    Feb 12, 2009 12:48 PM   in reply to helmigr
    Report
    The 30K x 30K limit is for the Editor, not the Organizer. The table in the article shows the limits based on the amount of memory you have installed, e.g. if you have 1 GB of memory the limit is 36 MP.

    For one of the offending JPEGs, what does the Organizer show as the pixel dimensions in the Properties pane? How much memory do you have installed?
     
    |
    Mark as:
  • helmigr
    Currently Being Moderated
    4. helmigr,
    Feb 13, 2009 5:44 PM   in reply to helmigr
    Report
    Hope this doesn't show up twice - I did the migration in the middle of my first reply and now don't see it. Anyway...

    I have 4gb of RAM installed. One of the images in question is 27.8mp (7200 x 10800) which half of the maximum according to the TechNote. I'm also getting the broken thumbnail on many of my .CR2 files. Could the two problems be related?
     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    5. John R. Ellis,
    Feb 13, 2009 11:24 PM   in reply to helmigr
    Report
    (Argh, my first response to this was also lost my the user-id linking -- annoying.)

    A 7200 x 10800 photo has 74 megapixels, not 27.8, which is more than the limit of 56 megapixels.

    (7200 x 10800 = 77,760,000 pixels. 77,760,000 / (1024 * 1024) = 74 megapixels.)
     
    |
    Mark as:
  • NicholsIA
    Currently Being Moderated
    6. NicholsIA,
    Aug 9, 2009 3:43 PM   in reply to helmigr
    Report

    I received this message after creating a Panoramic.  I can view the Panaromic in the Editor but not in the Organizer.  Just hope my local photo print company can print the Panoramic.

     

    With larger RAM now common, one might think Adobe would set the viewing size based on the computers RAM.

     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    7. John R. Ellis,
    Aug 9, 2009 5:08 PM   in reply to NicholsIA
    Report

    See this tech note for increasing the limit:

     

    http://www.adobe.com/go/kb402760

     

    It applies to PSE 7 too.

     
    |
    Mark as:
  • NicholsIA
    Currently Being Moderated
    8. NicholsIA,
    Aug 10, 2009 7:38 AM   in reply to John R. Ellis
    Report

    Thank you VERY MUCH.

     

    Regards,

    Thomas M Nichols, CFA, CLU

     

    Nichols Investment Advisors

    111 Pine Street, Suite 1800

    San Francisco, CA 94111-5620

     

    (415) 781-0340

    (415) 307-5662 Cell

    (866) 234-0075 Fax

     

    California Insurance Lic 0B01127

     

    Registered Representative FSC Securities Corporation

    Securities offered through FSC SECURITIES CORPORATION

    A registered broker dealer. Member FINRA/SIPC

     

    Advisor services offered through Nichols Investment Advisors

    a registered investment advisor not affiliated with FSC Securities Corporation

     
    |
    Mark as:
  • tipkin
    Currently Being Moderated
    9. tipkin,
    Dec 18, 2009 3:47 PM   in reply to John R. Ellis
    Report

    Hi John.

     

    I have just started having this problem.  When I crop an .nef file and try to save as a jpg, I get the File too large error back in organizer after closing the editor.  I noticed that "someone or something" doubled the dimensions of the file??  I've cropped quite a few files the same way and they still come out 4288x2848 but this one was double.  I have 8 gigs of memory and a terrabyte drive, so I don't think space is a problem.  The .nef file is 13mb and the new .jpg is 9.5mb.  I've done a catalog repair  - it said no repair was needed.  Is there some setting I've gotten changed to make the program keep the mb size but change the dimensions?

     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    10. John R. Ellis,
    Dec 18, 2009 6:11 PM   in reply to tipkin
    Report

    For the troublesome cropped file, what are the pixel dimensions shown by the Organizer (do Windows > Properties, look at the Size: line)?

     

    If you open the cropped file in the Editor, what are the pixel dimensions it shows?

     

    capture.png

     
    |
    Mark as:
  • NicholsIA
    Currently Being Moderated
    11. NicholsIA,
    Dec 19, 2009 11:50 AM   in reply to helmigr
    Report

    FYI - there is a registry change that can be made to allow

    more memory to be allocated to the Organizer (apparently the size of the

    file that can be viewed is limited by the memory availble to the Organizer).

    The instructions used to be at

    http://www.adobe.com/go/kb402760  however the link is "Unavailable". 

      Maybe someone is has an update.  With OS 64 and more memory available, maybe the algorithm used to set up available memory in the registry should be modified?

     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    12. John R. Ellis,
    Dec 19, 2009 12:45 PM   in reply to NicholsIA
    Report

    Here is the tech note on maximum sizes:

     

    http://kb2.adobe.com/cps/402/kb402760.html

     

    The first step is to find the pixel sizes of the images as described in my previous post.

     
    |
    Mark as:
  • tipkin
    Currently Being Moderated
    13. tipkin,
    Dec 20, 2009 8:24 AM   in reply to NicholsIA
    Report

    Hi.  Thanks for your help.  I did look up the pixel dimensions and they were

    the same.  I believe the reason my pic was so large was that I had

    inadvertently gotten 720dpi in my crop dimensions.  When I set it back to

    360dpi, everything worked as expected.  I'll look into the registry issue as

    well.

    megellens

     
    |
    Mark as:
  • tipkin
    Currently Being Moderated
    14. tipkin,
    Dec 20, 2009 8:28 AM   in reply to John R. Ellis
    Report

    My dimensions were something like 9288x4xxx (I've since deleted the photo), so it doesn't exceed the limits of editor or organizer.  I had inadvertently set the dpi at 720 for an 11x14 crop, so maybe it was that.  When I reset it to 360dpi, I didn't get the file too large error.

     
    |
    Mark as:
  • John R. Ellis
    Currently Being Moderated
    15. John R. Ellis,
    Dec 20, 2009 8:50 AM   in reply to tipkin
    Report
    I had inadvertently set the dpi at 720 for an 11x14 crop, so maybe it was that.  When I reset it to 360dpi, I didn't get the file too large error.

    Hmm, when I try that using the crop tool in the Editor, the pixel dimensions remain the same, just the ppi is changing.

     

    However, if you were really created an 11x14" image at 720 ppi (e.g. using the Resize command), then that would have 11 x 720 x 14 x 720 = 79,833,600 = 76.1 megapixels, which does exceed the limit.

     
    |
    Mark as:
  • tipkin
    Currently Being Moderated
    16. tipkin,
    Dec 20, 2009 10:56 AM   in reply to John R. Ellis
    Report

    Thanks John.  That is exactly what I did.  I didn't notice the 720dpi until

    I'd tried several different pictures.  It's really fascinating the detail in

    this program - and your excellent knowledge!

    Margaret

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)