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(devyn_gaito)Calculating status...
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Photoshop CS2 denying administrative privileges

Dec 31, 2008 3:13 PM

I just installed Photoshop CS2 on Windows Vista and registered it using my serial number, but when I open the program to use it, a window pops up telling me "You are not allowed to continue because your account does not have the proper privileges. Pleases log in using an account with administrator privileges and try again."
The problem is that it's my personal laptop and I'm the only user (or administrator for that matter) on it. Why isn't it accepting that? I tried asking Microsoft for answers but they said to ask the Adobe Support team. I called technical support but they don't do CS2 anymore. Anybody have answers?
  • dave milbut
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    dave milbut,
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    Dec 31, 2008 3:52 PM
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    try setting it to run as administrator. (should be in a right-click menu item...)
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    (devyn_gaito),
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    Dec 31, 2008 3:58 PM
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    my user is an administrator, im the only one
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  • dave milbut
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    dave milbut,
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    Dec 31, 2008 4:03 PM
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    create a new admin user and try that?
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    (devyn_gaito),
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    Dec 31, 2008 4:22 PM
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    yes, it still won't let me use it, it pops up saying the same thing
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  • SharL1946
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    SharL1946,
    Apr 30, 2010 7:58 AM
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    Did you ever get this problem solved? I'm getting the same message, but am trying to install in Windows 7.

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  • dec9
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    dec9,
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    Apr 30, 2010 10:36 AM
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    Don't run the program installer when you put the DVD in. You need to explore the disk. Look for the photoshop folder. Open the folder and look for the .exe file, right click on that and choose run as Admin.

     

    Before you install on Windows 7 ensure any anti-virus is turned off to include windows defender. Keep UAC running.

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  • SharL1946
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    SharL1946,
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    Apr 30, 2010 10:46 AM
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    Thank you. I will give this a try. I appreciate your response.

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  • dec9
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    dec9,
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    Apr 30, 2010 12:37 PM
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