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Error Code 148:3 - Photoshop CS4 for Windows

Jan 3, 2012 12:10 PM

I have a message that comes up whenever I try to open Adobe Photoshop CS4 Extended.

"Licensing for this product has stopped working.

This product has encountered a problem which requires that you restart your computer before it can be launched

If you continue to see this message after restarting your computer, please contact either your IT administrator or Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error 148:3

http://www.adobe.com/support"

I restarted several times but I still get the error. How do I fix this?

 
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  • Currently Being Moderated
    Mar 16, 2009 11:27 AM   in reply to (Aaron_Candelaria)
    This is a user to user forum, not Adobe support... so you might want to call Adobe
     
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  • Currently Being Moderated
    Mar 16, 2009 1:55 PM   in reply to (Aaron_Candelaria)
    hi Aaron,

    You can try the suggestions from this KB doc (link below) as well, before calling Tech Support.

    http://www.adobe.com/go/kb405970

    regards,
    steve
     
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  • Currently Being Moderated
    Mar 16, 2009 2:01 PM   in reply to (Aaron_Candelaria)
    John T Smith

    I think you overdo it a bit mate!
     
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  • Currently Being Moderated
    Mar 16, 2009 10:12 PM   in reply to (Aaron_Candelaria)
    Right, the solution links are all on the same page. The link just sets the scroll so the section is at the top.
     
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  • Currently Being Moderated
    Jul 16, 2010 10:09 AM   in reply to (Aaron_Candelaria)
    >I think you overdo it a bit mate!

    The OP said the message told him to call Adobe tech support

    He did not SAY he had called Adobe and their tech support could not help

    Sometimes, the given instructions are the best place to start... especially when the problem concerns a license (or activation) which would SEEM to be fixed only by Adobe
     
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  • Currently Being Moderated
    May 9, 2009 10:51 AM   in reply to (Aaron_Candelaria)

    I dont know if you fixed it yet but this is what I did to fix the same problem.

    The repair tool from Adobe worked great.

     

    http://www.adobe.com/support/contact/licensing.html

     
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  • Currently Being Moderated
    May 31, 2009 7:32 PM   in reply to wssparky

    wssparky,

     

    thank you so much for your suggestion. i got this message right after i purchased my product and couldn't figure out what i did wrong. i went to that link, and ran the Licensing Repair Tool and now all of my Adobe CS4 products function correctly.

     

    thanks again

     

    hemi426lover

     
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  • Currently Being Moderated
    Sep 1, 2009 6:53 AM   in reply to hemi426lover

    Thanks, your instructions helpd me alot

     
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  • Currently Being Moderated
    Nov 19, 2009 7:20 PM   in reply to wssparky

    Thanks so much for that link -- I had a problem 1 week after installing CS4 and this fix worked a treat.

     
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  • Currently Being Moderated
    Jan 29, 2010 1:59 PM   in reply to wssparky

    wow...wssparky  thanks a TON. I got the adobe error today and it was driving me INSANE. I *think* the problem had to do with my having to disable all my startup stuff in Windows7 to fix a problem I was having updating some other Microsoft software. Anyway MS said  disable everything using the msconfig and it was after that when Adobe stopped functioning (my McAfee is having an issue as well) properly.

     

    At any rate I got the adobe "fix" and it worked GREAT!

     

    I was NOT having any luck to begin with by going to the support area at adobe.com (HEY ADOBE PEOPLE>> TAKE NOTE)

     

    searching "support" for the error code tells me "Your search of Support for error 148:3 did not match any documents." which I find interesting

     

    so I finally googled the error code and found this thread.

     

    now a word to those who are less than kind in their posts and make people feel  stupid for asking the question here...I would submit these forums are for us (the users) to help each other (read: be nice to each other) so we can USE the software we OWN.

     

    I'm frankly disappointed that going to the Adobe "SUPPORT" was fruitless. MY problem was with the CS4 suite: I own the master collection which wasn't exactly cheap....it wold be nice if I, as a customer was able to at least FIND Adobe's OWN error code on their support section.

     

     

    again... thanks to wssparky

     
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  • Currently Being Moderated
    Jan 30, 2010 4:22 PM   in reply to (Aaron_Candelaria)

    I had this error message yesterday, ironically, and the Adobe repair tool worked fabulously. I was getting a little worried when this happened, but the repair tool did what it was supposed to do perfectly.

     
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  • Currently Being Moderated
    Jan 30, 2010 8:46 PM   in reply to jazzcat88

    No need to think that turning off the start up programs in Msconfig was the problem. It was the problem. Start up contains the main action for starting up the DRM for Adobe that is found in services. If you uncheck the wrong thing in startup, at least photoshop, will not run. Not sure about the rest of the Master Collection.

     

    So next time you call a tech support up (lets say McAfee) and they tell you to turn off Startup items to troubleshoot just remember to go back in startup and turn the Adobe stuff back on and reboot. Otherwise it will be fun city all over again.

     
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  • Currently Being Moderated
    Jan 31, 2010 7:02 AM   in reply to jazzcat88

    I wanted to update with some information.

    I found that if you use a clean up tool like "Window Washer" it removes the Licenses Records for all Adobe Products.

    Some other anti virus and clean up tools do the same.

    If you can find the folder with the info, set these tools to ignore it.

    Otherwise you'll have to run the License Repair after each cleaning. 

     

    I'm glad everyone is getting some use out of this. I know I was at my wits end when i found it.

     
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  • Currently Being Moderated
    Jan 31, 2010 12:07 PM   in reply to wssparky

    Wondering how many people, over the years with Adobe license issues, used Window Washer but didn't post that fact in their post........

     
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  • Currently Being Moderated
    Feb 1, 2010 1:38 PM   in reply to wssparky

    That makes sense, because the error occurred for me during a system AVG

    scan.

     
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  • Currently Being Moderated
    Feb 1, 2010 3:40 PM   in reply to Fmdpa2

    If you do a forum search AVG has a bad history with PS CS4.

     
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  • Currently Being Moderated
    Feb 26, 2010 7:41 AM   in reply to wssparky

    Thank you, Thank you, Thank you!  This worked like a charm!  I'm back in business.

     
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  • Currently Being Moderated
    Feb 26, 2010 12:02 PM   in reply to silkwebsolutions

    I've been having problems with CS4 lately. I installed it about 2 months

    ago and it worked perfectly. A couple days ago, I opened Photoshop, and

    it gave me an error code that my serial number was invalid. I thought it

    might have been the licensing error, so I tried that solution. It didn't

    work. I tried to open CS4 again, and it didn't even open the program. It

    gave me a window that said: "Run on a 30 day trial basis" or: "Enter

    your serial number here:". I entered my serial number from the back of

    my CS4 DVD case, and it said that it was INVALID! Why would it have been

    valid 2 months ago, but doesn't work now? I contacted Adobe support, but

    they have not gotten back to me.

     
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  • Currently Being Moderated
    Feb 26, 2010 2:41 PM   in reply to Fmdpa2

    Maybe someone got ahold of your serial number and has been using it or passing it a round. The Authentication server will detect this and turn it off.

     
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  • Currently Being Moderated
    Feb 26, 2010 2:53 PM   in reply to dec9

    Who do I contact to fix this? I had a very hard time finding a way to

    contact Adobe, and what I did may not have been the right thing.

     
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  • Currently Being Moderated
    Feb 26, 2010 4:36 PM   in reply to Fmdpa2

    Try this link for activation problems:

     

    http://www.adobe.com/support/service/

     
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  • Currently Being Moderated
    Feb 26, 2010 5:48 PM   in reply to dec9

    That's actually what I tried, but I have not yet recieved a reply.

     
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  • Currently Being Moderated
    Mar 3, 2010 7:18 AM   in reply to (Aaron_Candelaria)

    I know you might well have solved this by now, but for any one els this

    is is how i solved this problem on windows xp sp3 using indesign cs4

     

    got to start on bottom of screen, then click on run, enter service.msc

    on the list that now opens goto the line "flexnet licensing service" double click to open - make sure that the startup type is set to manual. then apply this and close. after i did this i could start indesign OK.

     

    I know this is a forum and not tech support , but when you get lost around these sites like me, then like tesco, "every little helps"

     
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  • Currently Being Moderated
    Mar 3, 2010 10:24 AM   in reply to tc4444

    I'll try this. Thanks!

     
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  • Currently Being Moderated
    Mar 10, 2010 9:36 AM   in reply to (Aaron_Candelaria)

    Thank you wsssparky!  I too had the problem (because of a problem yesterday another company's support had me clean up all the hidden startup programs in msconfig).

    All I had was the mysterious 148:3 with the error asking me to restart the machine! (Thanks--that's 5 min. down the drain.)

    Ran the licenserecover program and restarted Dreamweaver CS4.  Perfect!

     
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  • Currently Being Moderated
    Jul 11, 2010 1:32 PM   in reply to (Aaron_Candelaria)

    I have recently been cleaning up some of the programs in my computer in the hopes of getting it to load faster (bad idea for me). Photoshop was giving me the error message 148:3 and telling me to restart the computer. After reading these posts, I realized I had unchecked several startup services, one of which was FLEXnet Licensing service. When I rechecked this service and restarted the computer, Photoshop started without the error message. Problem solved - thanks to some of you on this forum!

     
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  • Currently Being Moderated
    Aug 12, 2010 11:24 AM   in reply to (Aaron_Candelaria)

    I also had the 148:3 error with Acrobat Pro 9 on a terminal server

    and found that the Flexnet service wasn't running. Started it again and now Pro

    works fine. Thanks to TC4444 and dwjak30 for steering me in the right

    direction.

     
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  • Currently Being Moderated
    Oct 4, 2010 7:47 AM   in reply to Fotogeekster

    Hi to all,

     

    I face the same problem with Error Code (148:3) and I installed it on Windows 7 , 32-bit Operating system.

     

    Please help!

     

    Anton

     
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  • Currently Being Moderated
    Oct 4, 2010 5:46 PM   in reply to anton20032002

    Did you run the program at the link from wssparky?

     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Oct 6, 2010 8:18 AM   in reply to anton20032002

    Download the software from Adobe.com and pay for it.

     

    Stop trying to steal things!  Shall we come to your house and just take your car?

     

    -Noel

     
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  • Currently Being Moderated
    Oct 6, 2010 8:32 AM   in reply to Noel Carboni

    Don,t know what your problem is

     

    Noel Carboni but I have a fully paid copy of the programme that I purchased direct from Adobe. Just because

     

    People have turned off the licenced option under msconfig does not make them a thief

     

    - next time you want to make such accusations i suggest you get a good lawyer, as a small business

     

    Owner who pays his way for everything I can do without a self important big mouth

     

    like you making such comments.

     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Oct 6, 2010 8:46 AM   in reply to tc4444

    Note specifically who I responded to.  Hint:  It wasn't you.

     

    As a small business owner myself who sells software, you might try to imagine my own sensitivity to the subject.

     

    -Noel

     
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  • Currently Being Moderated
    Oct 8, 2010 8:41 AM   in reply to Noel Carboni

    Hey buddy,

     

    I do not know about your intentions but I have a fully paid copy of the programme which I purchased direct from Adobe. The other link which I refered to is another program I have found through the web because the primary one has the same Error Code 148:3.

     

    Anton

     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Oct 8, 2010 9:22 AM   in reply to anton20032002

    My intent is to make it clear that I for one don't tolerate piracy or stealing software.

     

    If I have offended you or anyone using a legal license I'm sorry.  But people shouldn't need praise for doing things legally, and if you ARE using legally licensed software then I'm sure you understand and agree.

     

    Just keep in mind that people legitimately trying to work out licensing issues don't generally frequent warez and file sharing sites known to distribute cracked software, and your having posted that link identifies you as, at the very least, someone interested in those sites.

     

    If you go walking on the seedy side of town, don't be surprised when people who see you associate you with your surroundings.

     

    -Noel

     
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  • Currently Being Moderated
    Oct 11, 2010 4:09 AM   in reply to (Aaron_Candelaria)

    Here is a link to another solution that works perfectly without having to download anything - http://jaredheinrichs.com/photoshop-cs4-error-1483.html

    It's really strange, I never had this problem with a hacked version of photoshop, when my business went big and I could afford Photoshop I bought it to have a legal copy, new computer new installation and I started having problems, maybe Adobe should get hackers to RE-PROGRAM their faulty apps to actually work..

     
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  • Currently Being Moderated
    Oct 11, 2010 10:42 AM   in reply to GrootLensDude

    Using stolen software to make your business sucessful?

     

    You must have skipped class when they taught that part in business ethics.

     
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  • Currently Being Moderated
    Oct 11, 2010 1:18 PM   in reply to dec9

    Thank you for misreading what I actually wrote and so says someone who most likely lives in the good ol USA and who benefits from her good fortune. Try living in poverty where you make no money while trying to be honest, it just doesn't work that way my friend. At least I ended up actually buying the software when I could (while almost going bankrupt in the process) and unfortunately I would not say that I have reached a level of success that you speak of, maybe one day. Not to mention that Adobe hikes up proces if you don't live in the US. Lightroom cost us $50 more that you would pay.

     

    My actual rant was that bought software is usually buggy vs hacked software, no that's a sad fact.

     
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