Truth #1: We all find ourselves in need of an answer—QUICKLY!—at times.
Truth #2: Panic never helps. Take a few seconds to breathe, relax, and form a methodical plan to solve the problem.
Truth #3: More information is almost always better than less. "HELP! MY [software name or tool] IS BROKEN!!!" will very likely be responded to with laughs and jeering, because it doesn't say anything except as an expression of your panic. Give those who might be able to help something to go on, please!
Before you Post:
If you can't find the answer by any of those methods, do post your question in the relevant forum here.
When you Post:
(This post was adapted from a longer document titled "How to Ask Questions the Smart Way" found here: http://catb.org/~esr/faqs/smart-questions.html )
Europe, Middle East and Africa