I'm using RetHat Advanced Enterprise 4.1(2.6.9-42.0.8.ELsmp) and Acroread 8.1.2 on x86_64 SMP. Now I operate as a normal user, not root. Each time I open Acroread and click on File->Print, it'll popup Printer Properties dialog, but fail to display it. The dialog looks gray and none of its component can be seen.
What shall I do?
1) Before launching reader from the shell, give the following command :
2) Launch Reader.
3) Open a pdf document.
4) Go to File->Print.
5) Choose a printer and press the Properties button.
You may get some error messgaes on the console.
Please post these messages so that we can narrow down the issue.
Yes, I've set ACRO_PRINT_DEBUG variable to 1 and run acroread.
After clik on File->Print or Print button in the toolbar, the Print dialog will appear but no component can be seen, and no message appears in the terminal screen.
What should I do next? Can it be fixed by re-install acroread?
If so, I'll ask the administrator to do that.