Changing this environment variable makes no difference on Debian i386/testing.
I do have a copy of iceweasel (Debian rebadged firefox) running, but acroread
fails on the console:
: nr@homedog 5103 ; r /us
/usr/bin/acroread ternary-awgs.pdf
terminate called after throwing an instance of 'RSException'
: nr@homedog 5104 ; set | grep GTK
GTK_IM_MODULE=xim
Hi All,
We at Adobe are trying to resolve this issue at earliest. We would like to share private build(s) with probable fix with users facing this issue.If you are willing to help us and be part of private pre-release programme kindly send in your email-ids to vaibhavp at adobe dot com.
Thanks again for reporting the issue and for helping us in resolving this.
Regards,
Vaibhav
HI All,
Thanks for participating in pre-release program and reporting the issue. We have now fixed the issue at our end and would release the fix in the next dot release.
Thus, pre-release program is now closed.
Thanks again for helping us on this.
Regards,
Vaibhav
Do you have a release date for a version of acroread which does not crash on printing? Or perhaps a workaround for the problem? Right now, the only workaround is to switch to another PDF reader.
I have no idea. I was just a beta tester.
Hello,
What kind of a crash are you encountering while printing.
Please elaborate on the steps.
Regards,
Rishi
The crashes are very similar to the ones described in this thread. Most, maybe all of the crashes involve a Xerox colour printer PPD. Acroread crashes when changing options or when clicking "Ok" to print. The machines (multiple users are affected) run Ubuntu 8.04 with Acroread 9.1.0.
I have attached one of the print PPD files.
Hello,
The issue here seems to be because of the large number of options in the ppd file, typically a Xerox color ppd(we have it reproduced and we are working on it).
It seems the ppd is not attached with your post. Please mail the ppd file to rishi at adobe dot com.
I will confirm the issue once I get the ppd file.
As a workaround you may use a ppd file from the CUPS package for your printer.
Thanks & Regards,
Rishi
Whilst I have no issues with 8.1.5, I see this identical message with all versions of 9.x.
Any progress on this one, as my work document review/control process has switched to 9.x and eventually I'll need to do the same at home....
Cheers,
- Ura
Both the issues covered in this post (RSException, and PPD with large number of parameters) are being worked on and the fix will be available in the next patch/dot release of the Reader. Please stay tuned to the Adobe Reader for Unix Blog (http://blogs.adobe.com/acroread) for the release announcement.
I'm getting the exact same symptom, but I didn't try to print from Adobe. I did try to add some annotations to a document, that's the oddest thing I've done.
Adobe opens, stays up for about 3 secs (I have a fast machine), then crashes. Whether it open acroread by itself or with a document doesn't seem to make a difference. "export GTK_IM_MODULE=xim" didn't make a difference.
ghexsel@vic-ghexsel:~/dev/code/integration$ acroread
terminate called after throwing an instance of 'RSException'
Ubuntu 9.04 32bits in a Intel Quad Core, tried both the latest 9.1.1 deb from Adobe and the default 9.1 that ships in the partner repository in Ubuntu.
As I mentioned in my comment above, this fix is being worked on and will be available in the upcoming dot release (9.1.2) of Adobe Reader. Stay tuned the blog (http://blogs.adobe.com/acroread) for the release announcement.
This bug has been fixed in Adobe Reader 9.1.2 on linux , this can be downloaded from ftp://ftp.adobe.com/pub/adobe/reader/unix/9.x/9.1.2/ .
For details please visit http://blogs.adobe.com/acroread/2009/06/912_and_816_security_updates.html
Yup this is fixed on 9.1.2 with Xerox printers but now my HP 2605 printers when printing duplex, exhibits the same symptoms and crashes when trying to print duplex.
Hi Jersey,
Were you facing the same issue with the earlier versions(8.1.x or 9.1.1) of acroread too.
As you mentioned the crash is happening when you try to print duplex. Is this the only scenario that is causing the crash?
Are you facing the crash with any other printer?
Please attach the ppd file that you are using to print to the HP 2605 printer.
Regards,
Rishi
I did have this issue after upgrading to 9.1.1 but with our new Xerox
printers NOT the HP 2605's - so I downloaded from the ftp site the 9.1.2
which fixed the issue with the Xerox printers but broke the working HP
2605 printers.
If I use the 8.1.2 I have no issues - attached is the ppd file I am using.
jj
One more thing, using the lpr command works fine with the duplex option.
jj
Hi Jersey,
I am afraid I do not find any ppd attached with the post.
If you are facing problem attaching the ppd file, please mail it to rishi at adobe dot com.
Also, as I asked you before is the issue only when you set the duplex option on. Thus with all other settings you do not face a crash. Please confirm.
You said using lpr solves the problem. Is it that you are printing it through the custom route( choosing "Custom" in the Printer name dropdown) or are you using the "print to file" route to create a postscript file. Please specify.
The default printer command used to send the job to the printer is "lpr".
Regards,
Rishi
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