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(Mitch411)
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Serious Magic Activation Tool

Jan 8, 2009 1:46 PM

Adobe has posted a self-activation tool for Serious Magic branded versions of DV Rack (DV Rack 1, HDV Rack, and DV Rack Express). DV Rack 2.0 is still activated via Softwrap and can not be activated with this tool.

The tool can be accessed here Serious Magic Activation Tool
9386 Views   15 Replies   Latest reply: EPR EdTech, Nov 23, 2011 8:36 AM
 
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    1. (Matt_Ambrose),
    Mar 14, 2009 11:26 PM   in reply to (Mitch411)
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    According to the linked page for this tool, all of the following products can be activated using it:

    DV Rack® 1.x
    HDV Rack
    DV Rack Express
    Ultra® Key
    Ultra 2.x
    Visual Communicator® Studio 1.x
    Visual Communicator Web 2.x
    Visual Communicator Pro 2.x
    Visual Communicator Studio 2.x

    Why is there no support for activating Serious Magic branded Ovation 1.0 ?
     
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  • Mark Mapes
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    2. Mark Mapes,
    Apr 8, 2009 12:49 PM   in reply to (Matt_Ambrose)
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    I'm digging pretty deep into the archives, here, but I'm pretty sure Ovation had no activation.

     
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  • ImageDrake
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    3. ImageDrake,
    Jun 9, 2009 5:43 PM   in reply to (Mitch411)
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    I have one of the first versions of DV Rack Express. The two laptops that I had it one were stolen and I have been going throught this activation nightmare. The activation tool doesn't seem to be able to find any legacy installs on my laptop and I can't get the latest version of DV Rack Express to install until I "activate" the orginal. Any ideas? Don't want to drop $$$$ into the Premiere bundle currently.

     
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  • Mark Mapes
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    4. Mark Mapes,
    Jun 9, 2009 6:44 PM   in reply to ImageDrake
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    To start with, let me confirm that you have DV Rack Express, not DV Rack 1.0 or 2.0. One reason I ask is that we released only one version of Express, and you're referring to "the latest version."

     
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  • ImageDrake
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    5. ImageDrake,
    Jun 10, 2009 8:53 AM   in reply to Mark Mapes
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    Hey Mark,

     

    Here is the info:

     

    This was originally a download from Serious Magic 4 or so years ago.

     

    DV Rack Express Version 1.0.1431.0 Express

    FxxF

    Patch01 Installed

    Adobe states that the most current version of the software must be

    installed. So I downloaded and tried to install Patch07 and tried to

    install it aswell. The error there was Install DV Rack first. I guess

    this isn't technically a version, but it was what I was referring to.

     

    When SMActivate.exe is run it states: No legacy Serious Magic

    applications detected.

     

    I have installed and uninstalled DV Rack multiple times.

     

    Appreciate your help.

     

    chris

     
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  • Mark Mapes
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    6. Mark Mapes,
    Jun 10, 2009 11:51 AM   in reply to ImageDrake
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    Thanks for the clarification, Chris. Please contact me offline (mapes@adobe.com) so we can work out a solution.

     
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  • Mark Mapes
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    7. Mark Mapes,
    Jun 11, 2009 5:27 PM   in reply to Mark Mapes
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    Turns out the wrong file was posted as the DV Rack Express patch. This will be rectified asap.

     
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  • Mark Mapes
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    8. Mark Mapes,
    Jun 12, 2009 5:32 PM   in reply to Mark Mapes
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    The correct patch for DV Rack Express is now posted. (Less than 24 hours for the email thread on this matter to pass through five layers and get resolved. Pretty impressive!)

     
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  • David M. Wilson
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    9. David M. Wilson,
    Jul 3, 2009 11:14 AM   in reply to Mark Mapes
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    Hello,

     

    I am having the same problem with activating DV Rack Express on a new (replacement) computer. I found a patch on the Adobe website for DV Rack Express, and now the software reports:

     

    Version: 1.2.1492.0 Express

     

    After I applied the patch, I also downloaded the SMActivate tool to activate the product, and I also receive the message:

     

    No legacy Serious Magic applications detected.

     

    What am I doing wrong?

     

    Thanks in advance for any help...

     

    David

     
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  • Mark Mapes
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    10. Mark Mapes,
    Jul 6, 2009 4:06 PM   in reply to David M. Wilson
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    Hi David,

    You're not doing anything wrong. It turns out the activation utility does not work correctly for DV Rack Express. If you email me offline (mapes@adobe.com), I'll send you a special version of the tool that will get the job done.

     

    Mark

     
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  • Mark Mapes
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    11. Mark Mapes,
    Jul 9, 2009 4:18 PM   in reply to Mark Mapes
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    The special version of the activation utility that's required for DV Rack Express is now available through the same tech note as the other one. Please follow the instructions posted there.

     
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  • whitepl
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    12. whitepl,
    Jul 30, 2009 1:43 PM   in reply to (Mitch411)
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    I have reinstalled DV Rack on a new laptop, as the IT wizards wiped my other one slick.  I cannot activate.

     

    I have followed the instructions on the Adobe website

     

    1. Installed DV Rack Version 1.0.xx

    2. Downloaded and installed the patch dvrackpatch07

    3. Downloaded and installed the seriousmagic SMActivate app

     

    When I click on DV Rack, I get an alert window that reads

     

    DV RAck has detected an unidentified error and is unable to continue.  If errors persist, please contact Serious Magic Technical Support. Press OK to close DV Rack.

     

    I happen to own CS4, but I think that OnLocation wants more resources than this Thinkpad T41 can handle.

     

    Is there a solution, other than buying a new laptop?

     

    Thanks in advance,

    Paul

     
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  • Mark Mapes
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    13. Mark Mapes,
    Jul 30, 2009 9:16 PM   in reply to whitepl
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    Hi Paul,

    Is the OS XP or Vista?

     
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  • whitepl
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    14. whitepl,
    Jul 31, 2009 4:33 AM   in reply to Mark Mapes
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    Mark:

     

    Wow! An actual email response!  I'm not being sarcastic.  This is wonderful!

     

    The OS on the T41 is Windows XP Pro SP2.  The RAM is 1.2 GB on a practically bald 40 GB hard drive.

     

    Thanks so much for a prompt response.  It's sincerely appreciated.

     

    More later,

    Paul

     

     

     

     

     

    Date: Thu, 30 Jul 2009 22:16:21 -0600

    From: forums@adobe.com

    To: white_p@hotmail.com

    Subject: Re: Serious Magic Activation Tool Serious Magic Activation Tool

     

    Hi Paul,

    Is the OS XP or Vista?

    >

     
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  • EPR EdTech
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    15. EPR EdTech,
    Nov 23, 2011 8:36 AM   in reply to (Mitch411)
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    I'm in an interesting pickle here... I have Ultra 2 and Ultra (Serious Magic discs).   I can't install Ultra 2 without installing Ultra first.  Ultra fails to install; it installs DirectX 9.0 first, then the installer disappears.

     

    The installer for Ultra2 (I have an upgrade disc) stops when it doesn't detect a previous Ultra install.

     

    Any suggestions?

     

    Clint F

     
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