RH7 Word 2003 vs. 2007

[Guest]

Hi folks,
I'm using RH7 (and TCS) and have both Word 2003 and 2007 installed. When generating a Word doc, Word 2007 opens by default. Does anyone know if I can configure RoboHelp to use Word 2003 instead?

Thanks,
Diana

[Peter Grainge]

Tools > Options > General Tab

There's a field there to select the version you want.

[Peter Grainge]

Tools > Options > General Tab

There's a field there to select the version you want.

[Peter Grainge · Accepted solution]

Thanks Rick for the offline prompt. The above only applies to RH for Word.

In RH HTML, it will normally run whichever version of Word was used last. Best to open the version of Word you want to use and close it, then run RH. Also see Snippet 82 on my site.

[TabbyW]

Hi Peter,

Can you please jot down the link to your site so I can read Snippet 82? I'm having trouble with RH7 recognizing MS Word 2003. I only have the one version of Word, but when I attempt to generate a Printed Document, I receive an odd error message that RoboHelp cannot find MS Word.

Thanks!!

Tabby W.

[Peter Grainge]

http://www.grainge.org/pages/snippets/snippets.htm

[Guest]

Thanks for the good suggestions, Peter. I kept Word 2003 open during the RoboHelp doc generation process and it proceeded successfully. (And yes I'm aware of the Word 2003-2007 Windows Installer behavior.)

Now, if only RoboHelp would operate a little faster. RH 7 seems to hang for about 5 minutes before completing the printed doc. I'm also getting a lot of crashes in various areas of the product, but that's probably a different discussion.

Thanks again,
Diana