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New Forum FAQ

Apr 6, 2009 8:15 PM

  Latest reply: Jochem van Dieten, Jul 17, 2010 6:41 AM
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  • Currently Being Moderated
    Apr 28, 2009 6:10 PM   in reply to laszloacs

    This is one of the places where people have been complaining aboutthis:

     

    http://forums.adobe.com/thread/414857?tstart=0

     
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  • Currently Being Moderated
    Apr 29, 2009 2:41 AM   in reply to laszloacs

    I feel your pain.

    I severely miss the digests too.

    This is one of the reasons I unsubbed from all emails from all Adobe forums a couple of weeks ago. (It is such a pleasure NOT getting all those emails). And I have since been invisible on the forums as I don't follow discussions any longer and don't go there unless I see the discussions going on - which I did in the digests. So I've stopped participating. As long as there are no forum-digests, I will be out of the forums and only very occassionally go to them.

     
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  • Currently Being Moderated
    Apr 29, 2009 8:31 AM   in reply to Nini Tjäder

    Thanks for the response Nini!

     

    Yes - I think I'll follow your example.  Even with the rules modified in my email client, I am still frustrated with the manner in which I have to modify my schedule and procedures to casually peruse messages.  For over a month now, I've tried to come up with a process that's reasonably close to what I've had before and that I can live with.  As a project manager, I am well aware of the pain of change; and can normally live with it and adapt as long as functionality is still there or made better.  In this case, functionality was eliminated (the Digest form of emailed messages).  The only means I can see is reinventing the wheel: if I were to create another account to point to another email address I own, generate a script in a scriptable email client on one of my Linux boxes to concat all messages received per mailbox associated with the forums I suscribe to and then generate an email of the concat'ed files (one for each forum) sending it to my regular work address - so all messages would be delayed by a day (which is how the digest worked and I was fine with that).  But, this is something that I would have to make time for and of such low priority - not worth it to me, and I'm not motivated enough for tackling this challenge (I have enough daily challenges to keep me busy) - and I'm really busy...  Who's to say Adobe won't make another change next month...

     

    Da Lizard

     
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  • Currently Being Moderated
    Apr 29, 2009 9:13 AM   in reply to Claudio González

    Thanks Claudio for the link.  I added my vote for Digest!  ...and, I'm

    gonna go over to Jive to complain to them as well (though really, it's

    Adobe who's at fault here in adopting an application without getting

    user input first on whether its usability is universally acceptable).

     
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  • Currently Being Moderated
    Apr 29, 2009 10:45 AM   in reply to laszloacs

    laszloacs wrote:

     

    (though really, it's Adobe who's at fault here in adopting an application without gettinguser input first on whether its usability is universally acceptable).

     

    How do you know Adobe didn't do that? Just because you weren't personally involved?

     

    I'm sure Adobe had their hands pretty full in trying to find a solution that would please the majority while providing them with the fewest headaches from the management side.

     

    Cheers... Rick

     
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  • Currently Being Moderated
    Apr 29, 2009 11:00 AM   in reply to RoboWizard

    RoboWizard wrote:


     

    How do you know Adobe didn't do that? Just because you weren't personally involved?


     

    In fact I'm pretty sure they at least made an attempt to get user input. There were many opportunities to fill out a survey well before these forums were implemented.

     

    Now whether they actually read or used any of the survey results is another story entirely.

     
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  • Currently Being Moderated
    Apr 29, 2009 1:39 PM   in reply to ~graffiti

    ~graffiti wrote:

     

    In fact I'm pretty sure they at least made an attempt to get user input. There were many opportunities to fill out a survey well before these forums were implemented.

     

    Now whether they actually read or used any of the survey results is another story entirely.

     

    ?? Didn't see any survey?

     
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  • Currently Being Moderated
    Apr 29, 2009 1:47 PM   in reply to ~graffiti

    ~graffiti wrote:

    RoboWizard wrote:

    How do you know Adobe didn't do that? Just because you weren't personally involved?


    In fact I'm pretty sure they at least made an attempt to get user input. There were many opportunities to fill out a survey well before these forums were implemented.

     

    Now whether they actually read or used any of the survey results is another story entirely.

    Ya know...  I vaguely recall a survey and I do recall perhaps participating in it - I don't recall a place in the survey to express WHAT the issues I didn't like about Jive's Clearspace package (which by-the-way is no longer available from Jive - they've re-engineered their offerings and are now calling the Forum software package "Jive SBS".  I also recall talking to a number of 'developer' types who are/were Adobe employees at the last AdobeMax event I attended where I complained about the forum - things like:

    ==> the lack of a "preview" function during the edit (not a showstopper)

    ==> the intermittency of the "Edit" post function  (ya know, sometimes there's a need to fix what was written, like prematurely hitting of the "Post" button)

            (I've found that NOT ALL the posts I write have the "Edit" button after they're posted - and there seems to be no rhyme or reason to it)

            (again...  not a showstopper - but makes me not happy about Jive software)

    ==> the lack of a spell-check function (SHOWSTOPPER!!!)

    ==> AND ESPECIALLY THE LACK OF "DIGEST" function.  (REALLY BIG SHOWSTOPPER)

     

    I know I generally complained about the forums at every non-class function at the last AdobeMAX; but, I never got any commitment from any of those I talked to that they'll look into the forum issue.  Perhaps it could be because we were usually intoxicated (those AdobeMax functions are a blast!!!  I'll never forget them...).

     

    I have done some research and a little social engineering (I made a phone call to Jive Software).  Result of the research: the lack of a Digest function IS NOT because of something missing in the Jive Software: Take a look at this and pay attention to the date of the initial post and replies.  Now, look at this, again paying attention to the date.  So you see, Jive's forum software HAD a digest function as long as 5 years ago!!!  From my discussion with a technical analyst at Jive this afternoon, I learned that the digest function IS available in the administration/configuration settings of the Clearspace package.  Makes one wonder - is the missing function purposely missing because someone at Adobe made the decision not to include it?

     

    Gawd, I have wasted WAY too much time on this triviality...

     
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  • Currently Being Moderated
    Apr 29, 2009 1:57 PM   in reply to ~graffiti

    Here is another one who never saw a survey. But there was a special thread for suggestions that was opened immediately after the last fiasco, and I remember there were many very valuable and thoughtful contributions there, but sadly very few seem to have been considering when designing these new forums. I also remember being one of the many who volunteered as beta testers for the new version, but I was never asked to beta test anything. Unless the short public trial period of these new forums is counted as a beta test...

     
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  • Currently Being Moderated
    Dec 10, 2009 11:34 PM   in reply to laszloacs

    Well, I may be able to help with the Edit issue - you can edit, it seems for ever, until someone replies directly to your post. If all posts after yours are directed elsewhere, edit away.

     
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  • Currently Being Moderated
    Apr 29, 2009 2:16 PM   in reply to Claudio González

    The survey ran in Feb/Mar/April of 2008. It was linked to from all forum pages on both systems.

     
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  • Currently Being Moderated
    Apr 29, 2009 2:17 PM   in reply to John Cornicello

    Would have been nice to see the results.

     
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  • Currently Being Moderated
    Apr 29, 2009 2:18 PM   in reply to laszloacs

    laszloacs wrote:

     

    I have done some research and a little social engineering (I made a phone call to Jive Software).  Result of the research: the lack of a Digest function IS NOT because of something missing in the Jive Software: Take a look at this and pay attention to the date of the initial post and replies.  Now, look at this, again paying attention to the date.  So you see, Jive's forum software HAD a digest function as long as 5 years ago!!!  From my discussion with a technical analyst at Jive this afternoon, I learned that the digest function IS available in the administration/configuration settings of the Clearspace package.  Makes one wonder - is the missing function purposely missing because someone at Adobe made the decision not to include it?

     

    Gawd, I have wasted WAY too much time on this triviality...

     

    Your references above are to Jive Forums, an old product that has been long discontinued. We're running under Jive Clearspace Community here. There were many functions in Jive Forums that were dropped when that product was dropped.

     
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  • Currently Being Moderated
    Apr 29, 2009 2:29 PM   in reply to John Cornicello
     
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  • Currently Being Moderated
    Apr 29, 2009 2:45 PM   in reply to Kath-H
     
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  • Currently Being Moderated
    Apr 29, 2009 2:45 PM   in reply to Kath-H

    And remember that the Edit button/link for the first message in a discussion is in the Action panel, not under the message.

     

    As Kath says, once someone replies, the edit capability goes away. Like a normal conversation. Once you've said something and someone replied, you can't turn back time and go change what you originally said.

     

    Replies within the discussion are slightly different because they are threaded. So if you reply to a message you can edit it until someone else replies to you. However, other people can add replies to other messages in the discussion that are not replies directly to you. So you can still edit your message, even though there are newer messages in the discussion. But if someone goes back and replies to that message you then lose the edit capabilities.

     

    John

     
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  • Currently Being Moderated
    Apr 29, 2009 2:51 PM   in reply to John Cornicello

    So, the fun of cheating with statements like As XX is about to say will be forever gone.

     
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  • Currently Being Moderated
    Apr 29, 2009 2:53 PM   in reply to laszloacs

    Come on, don't be shy...

     
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  • Currently Being Moderated
    Apr 29, 2009 3:04 PM   in reply to John Cornicello

    John, unfortunately, I have noticed that more than a few people press the Reply button of the last posted message, regardless of whom they are replying to. So, a message may have been directly answered by a number of people and still remain editable. And so it can happen that the poster of that message edits it afterwards, making one or more of the already posted answers seem foolish, or at best unrelated with the discussion.


    Only way out I can think of is trying to educate people who do not use the proper Reply button. Not a minor or easy task.

     
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  • Currently Being Moderated
    Apr 29, 2009 3:06 PM   in reply to John Cornicello

    John Cornicello wrote:

     

    The survey ran in Feb/Mar/April of 2008. It was linked to from all forum pages on both systems.

     

    Unless it was also posted, newsgroup users probably never saw it. I don't recall seeing it and searching dejanews.com comes up blank for both newsservers.

     

    Assuming the survey carried some weight, the practical exclusion of feedback from NNTP regulars explains a lot.

     

    Just like the notice about the weekend for switching to this system. No notice went to the newsgroups and several people were suddenly cut out of the picture with no knowledge of what was happening. I posted the notice in a few groups after I noticed it, but only a few.

     
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  • Currently Being Moderated
    Apr 29, 2009 3:13 PM   in reply to John Cornicello

    John Cornicello wrote:

     

    The survey ran in Feb/Mar/April of 2008. It was linked to from all forum pages on both systems.

     

    John, now that you mention dates, yes, I seem to recall answering a survey by then. Howevere, my vague memories of it bring back reminiscences of questions of a general nature. In which my memory can be completely wrong of course...

     
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  • Currently Being Moderated
    Apr 29, 2009 3:15 PM   in reply to laszloacs

    laszloacs, if you're replying by email, please see Re: Blank posts on email replies

     

    (or http://forums.adobe.com/message/1917767#1917767 in case that link gets discombobulated in email)

     

    Your messages are coming in empty.

     
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  • Currently Being Moderated
    Apr 29, 2009 3:36 PM   in reply to Mark A. Boyd

    Mark, I posted both announcements in the Spanish version of the ex-MM forum, frequented almost exclusively by NNTP users. They were perfectly aware of the situation before my messages, and were complaining bitterly of it ..., in that forum, in Spanish, with no mods/hosts, and no noticeable signs of anyone from Adobe ever visiting it. Unfortunately, as far as I can recall, nobody answered any of my two messages, probably because I wasn't very popular amongst regulars over there after I dared to suggest that they posted their protests over here, where there was some chance that they might get read. For this, they considered me as "sold to the enemy", the enemy being of course Adobe.

     

    It is sad to see that, as far as my memory can tell (they all became "Newsreader_User"s after the fusion), not more than two or three of them have come to the new forums, and very occasionally at that.

     
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  • Currently Being Moderated
    Apr 29, 2009 4:26 PM   in reply to John Cornicello

    I just checked in with Jive about email digests. Here is my question and their repsonse:

     

    Instead of just individual email notifications, are email digests available in Jive Clearspace? I seem to recall that they were in Jive Forums. But I have not seen this option in Clearspace. Curious...

     

    Thanks! 

     

    John

     

    Hey John,

     

    Unfortunately, nothing like this exists in Clearspace. I believe they were removed from the codebase when Clearspace was being built for technical reasons.

     
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  • Currently Being Moderated
    Apr 29, 2009 4:39 PM   in reply to John Cornicello

    for technical reasons. == it was hard to do.

     

    <shrug> oh well.

     
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  • Currently Being Moderated
    Apr 29, 2009 4:58 PM   in reply to John Cornicello

    Technically means they had no one that knew what do do with them.

     
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  • Currently Being Moderated
    Apr 29, 2009 5:36 PM   in reply to ~graffiti

    you said 'do do'... <snicker>

     
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  • Currently Being Moderated
    Apr 29, 2009 6:49 PM   in reply to Claudio González

    Claudio González wrote:

     

    Mark, I posted both announcements in the Spanish version of the ex-MM forum, frequented almost exclusively by NNTP users.

     

    Yeah, that kind of reinforces my statement. The "official" notices of the survey and changeover was not posted to the news servers by Adobe. Only individual users posted the notices in a few of the groups. It just feels as if NNTP users were not officially invited to participate in a survey when our voice may have had some influence.

     

    It is sad to see that, as far as my memory can tell (they all became "Newsreader_User"s after the fusion), not more than two or three of them have come to the new forums, and very occasionally at that.

     

    I refer to Newsgroup_User as a Borg collective. I am #925 of 2006. (You have to turn on avatars to see where I got that number [lack of imagination]) Our points are STILL increasing while our posting count is decreasing. You will be assimilated when our points = 238,008 and our post count = 0.

     
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  • Currently Being Moderated
    Apr 29, 2009 7:14 PM   in reply to Mark A. Boyd

    I refer to Newsgroup_User as a Borg collective. I am #925 of 2006. (You have to turn on avatars to see where I got that number [lack of imagination]) Our points are STILL increasing while our posting count is decreasing. You will be assimilated when our points = 238,008 and our post count = 0.

     

    May it be related in any way with September? And my points aren't increasing: I seem to specialize in answering questions by posters who never find their way backto where they posted...

     
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  • Currently Being Moderated
    Apr 29, 2009 7:19 PM   in reply to dave milbut

    he meant "to do"...

     

    I see I am not the only imperfect person here.

     
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  • Currently Being Moderated
    Apr 30, 2009 3:16 AM   in reply to laszloacs

    There were test-forums but as alte as the latest weeks before the release of the real thing nobody could answer the question about if there would be a digest or not. Took pretty long to get an answer to if there even would be email-options (that answer I got a week before release on the Illsutrator forum). So there were testing but nobody actually knew if there would be digests or not even in the very end of testing.

     
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  • Currently Being Moderated
    Apr 30, 2009 5:10 AM   in reply to Mark A. Boyd
    You will be assimilated when our points = 238,008 and our post count = 0.

     

    this is good stuff! i hope someone's writing it down!

     
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  • Currently Being Moderated
    Apr 30, 2009 5:12 AM   in reply to dave milbut

    dave milbut wrote:

     

    You will be assimilated when our points = 238,008 and our post count = 0.

     

    this is good stuff! i hope someone's writing it down!

    <gasp> that's only... 720670 in base 8!!!

     
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  • Currently Being Moderated
    Apr 30, 2009 6:32 PM   in reply to dave milbut

    dave milbut wrote:

    dave milbut wrote:

    Newsgroup_User wrote:
    You will be assimilated when our points = 238,008 and our post count = 0.

     

    this is good stuff! i hope someone's writing it down!

    <gasp> that's only... 720670 in base 8!!!

     

    We of Borg Collective, Newsgroup_User do not use octal. 111010000110111000 is the purest form. There are only 10 types of carbon-based units. Those who understand binary and those who don't. Comply or you will be assimilated! (Or destroyed by V’Ger now that I've mixed movie quotes )

     

    Mixed movies == mixed metaphors?

     
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  • Currently Being Moderated
    May 2, 2009 11:39 AM   in reply to adobe-admin

    Are the deleted forums for Adobe Audition going to be restored?  A whole swath of very useful discussions that were present before were not included in the current list of Audition forums.  Those forums constituted a very useful reference about the software and about audio recording, editing, mastering, etc., going back many years.  The discussions in the missing forums were not obsolete.

     
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  • Currently Being Moderated
    May 2, 2009 12:16 PM   in reply to TheodoreG

    Thank you, I guess I will live with it for now.

     

    I shouldn't have upgraded my laptop.

     

    Wes

     
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  • Ramón G Castañeda
    11,247 posts
    Jul 27, 2006
    Currently Being Moderated
    May 2, 2009 1:08 PM   in reply to wes1

    wnorm wrote:

     

    Thank you, I guess I will live with it for now.

     

    I shouldn't have upgraded my laptop.

     

    Wes

     

    ? ? ?

     

    Are you sure you meant to reply to this particular thread, Wes?

     
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  • Currently Being Moderated
    May 2, 2009 1:11 PM   in reply to Ramón G Castañeda

    I think he ricocheted in from PS Win!   

     
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  • Ramón G Castañeda
    11,247 posts
    Jul 27, 2006
    Currently Being Moderated
    May 2, 2009 1:18 PM   in reply to John Joslin

    …as if we didn't have enough problems already. 

     
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  • Currently Being Moderated
    May 2, 2009 1:41 PM   in reply to Ramón G Castañeda

    Not really. Seems like I did the wrong thing though.

     

    Wes

     
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