Not sure what you mean by uploading Extension Manger 2.1, do you mean re-install? Mine won't allow me to reinstall 2.1. It crashes every time I use it. No matter what. And there seems to be no fix, but it's certainly a problem Adobe is aware of from what I'm told.

So I just sit and wait for an update to show up. You'd think they'd allow the installer to re-install the latest version if something gets bunged up.

I understand that John Nack is aware of the problem, so I'm assuming it will be addressed.

But how hard could it be to make it so that it will install over itself to fix it?

You can install the extensions manually if you like. Just check where the currently installed ones are and put them there. (That's what John Nack told me.)

Not sure when an update will arrive. Their big priority right now is to get Photoshop 100 percent cocoa. So that takes precedence. But this affects more than just Photoshop, so hopefully someone will take the time to fix it.

Strange thing is it works fine in one of my computers and not in the other. Both Mac Pros. The 2008 one at home it works fine, the 2006 one at work it doesn't.

As it turn out, I had it backwards. My home computer's the one where it's broken and work is the one where it's working. (Sad, no, that I can't keep the two separated? :

I'll send myself a reminder to check on Monday.

Okay, on my Mac, the path is:

/Users/[username]/Library/Application Support/Adobe/Extension Manager2/Configuration/Extensions. Throw your .mxi, .mxi_air and .mxp files in there and it should work.

Bill,

It turns out that didn't work for me either. The people at SlideShow Pro told me it won't work that way.

Send me your email address to eric AT jphotog DOT com and I will send you the instructions and the components for the latest version of SlideShow Pro for Flash that they sent me. It worked for me in both Mac Pros at work and home.

Cool, thanks for the answer. I'm sure someone has told Apple about it. Hopefully a fix will be issued.

As for uninstalling Safari 4, not likely. I'll just live with manual installations until it's fixed.

Billnickname wrote:

 

I have not been able to find a solution to this problem on John Nack's site, and Extension Manager CS4 crashes immediately if I try to use it to install the Pixel Bender plugin for Photoshop CS4.

 

Run with Terminal, I see that Adobe Extension Manager CS4 "autoreleased with no pool in place - just leaking"

Can anyone point to an Adobe link that might help with this? To judge from the dates on these forum messages, the problem has been around for a long time. I hope there's a solution either available now or in the works.

 

Mac OS X 10.5.7, CS4 Production Suite

Removing Safari Beta 4 is the only solution I'm aware of.

I've been scouring the forums looking for an answer to the extension manager crash and I can't figure it out. I don't have Safari 4 installed as this is the most common answer I've found. When I launch Extension Manager 2.1, I only get the Extension Manager in the top menu to show. No panel to see what extensions I have installed.

Any ideas on how to fix this? I have attached an image with what I am seeing on my mac book pro, leopard 10.5.7. The master collection works fine except for Extension Manager 2.1.  I just can't install any extensions. Thanks for any help.

Eric and edHPU, I have been exchanging emails with the Extension Manager CS4 team for a few days now, sending information about my Mac and various libraries whenever they make a request, The last batch of info went out yesterday. I must say they have been good about sticking with me and I know that they are troubleshooting. No answer as yet, but I am hopeful. If a solution is found, I plan to ask the team to inform this discussion thread.

Thanks BillNickame. I ended up reinstalling the whole adobe master collection bc i couldnt find a workaround. if you find out anything from adobe, let us know so if it happens again, i dont have to spend a couple hours uninstalling/installing the suite again. Thanks

Thank you for the good news, Eric.

I just received help from the EM CS4 team this morning, too. Their solution also works. Here is what I received...

We suspect it has something with plugins inside the /Library/InputManagers.

Please try following steps:

1. Backup all files inside /Library/InputManagers

2. Trash all files inside /Library/InputManagers

3. Restart OS

Thought I would put my 2 cents in as well, I was having the same problem and just uninstalled Safari 4 Beta and installed newest release - everything works fine now.

JP

You might try installing the latest version, in case yours isn't up to date. And you may have to reinstall your whole Creative Suite. Let us know what happens after you try the first option.

The problem stil exists this piece of software not working and no update for it

and it is no correct answer in this tread it's a shame that adobe can solve this

problem we pay a lot of money for their software that's not OK

In order to allow the Extension Manager to launch again, you will have to remove the conflicting extension from Dreamweaver MX. The steps for doing this are below:

1. Navigate to the user configuration folder for Dreamweaver MX by going to           
   <Mac HD>: Users: <USERNAME>: Library: Application Support: Macromedia: Dreamweaver MX: Configuration: Extensions
2. Create a new subfolder called "Hidden".
3. Move all the MXI files at the root of the Extensions folder into the "Hidden" subfolder online payments. The Extension Manager will now launch.

Note: If you attempt to install extensions into both Dreamweaver MX and Dreamweaver MX 2004 in the future, you may experience this crash again. If the crash returns, follow the above steps.

#Additional information

For information regarding extensions and extensibility, please visit the Macromedia Exchange Help.

I've never had Dreamweaver MX. So I'm not sure why it would be happening to me. But my problem was fixed a while back anyway.

It's not about Dreamweaver MX... its about remains of old Flash prefs that were eliminated and not found by the Extension Manager.

No window without. everything normal after rescuing some old macromadia prefs with time machine