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Adobe Flash Player 10 Fix for WinXP and Vista, IE7, IE8, Firefox, ect.(New Fast Fix)

May 11, 2009 12:51 PM

(This is a possible solution for most users) I have found that inside the folder C:\WINDOWS\system32\Macromed\Flash (WinXP Home/Pro) (Computer > C: Drive > Windows > System32 > Macromed > Flash for Vista) there should be a file named FlashUtil10b.exe (IF NOT YOU SHOULD UPDATE AS SPECIFIED!) (or FlashUtil10a.exe or for older versions something similar depending on your version), which is the update utility for flash player. Click on this and if it updates, you will have to restart your computer. This should fix any missing files, and update you to the latest version.


On a side note to all those who read this, I downloaded and installed 5 different times, the same version, from different websites, all for the "new" flash version, and they didn't work (this also included trying to update Shockwave player itself). Apparently, going directly to the website and downloading a new version of Adobe Flash Player, and installing, doesn't uninstall the older version, (though it says it does nor does the uninstaller work directly from the website) nor fixes the problem. I assume they are aware of this problem, because they included this bug fix in revision 10b. This fix should work for those of you whom cannot view/see flash images as well. There also appears to be a bug/reference problem with the installation of IE8 giving the error "Missing Shockwave Decompression XTRA", when trying to play a Shockwave/Flash file, which seems also to affect Firefox and other browsers. It doesn't recognize that the folder or files that it needs in it, exist. I never had his problem before, until IE8 was installed. I checked which version I had in the system32 folder and found this updater built in to Adobe. Version 10a does NOT automatically update, but version 10b includes this fix. I currently had version 10a when I received this error, and began digging for a solution. Doing the update as described above fixed the problem, and updated it to version 10b.


The new flash version 10b has some new features, such as volume control, auto-updating, and several rendering options for those who may have a faster or slower computer/video card.


I found this works great for XP users but unsure of the Vista users. The process is the same  for Vista and the update should still work the same, as long as you run it as Administrator, I assume. I have this also posted on at ion and here r-WinXP-IE 8-Firefox-ect. It appears to work for everyone so far. I have not heard of any problems from users with this problem running the RC (Release Canidate) for Windows 7 yet.


I hope this works to your benefit.


Please leave a reply to help Adobe and other users know if this fix worked for you or not. If not, please explain what you did, and the effects your seeing, including operating system, site of the flash file trying to view, browser type (ex. IE6, IE7, IE8, Firefox, Opera, ect.), and I will try to help you as best I can.


(I would strongly recommend those not using IE8, or Firefox 3.5, get the updated versions)



If your looking for uninstallers go to this site:


If your looking for a true full install, you can download this developer version for Windows and Mac: (44MB) (If you download this, I would recommend you still follow my instructions for the Flash Utility before restarting your computer.)

  • Currently Being Moderated
    May 15, 2009 1:47 PM   in reply to Careful_Observation

    Again, I just wanted to thank you for your assistance.  Duelly Noted, even though I wasn't able to fix my flash problems, you did take the time to make as many suggestions as you could think of, not just for myself, but others.  That is appreciated.  As you said, you can't fix everyone's computer without having all their information .  But you did come up with as many possible solutions, more than most did.  I did try researching a little, but my technical skills when it comes to registry problems are really not up to not destroying my OS in some way.


    Therefore, our only options are to hope for fixes from Adobe, perhaps....or, everyone just take their computers to Duelly's house so he can fix them all in person. 


    But because many never take the time to, I just wanted to again, say taking the time to help was a good deed.

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  • Currently Being Moderated
    May 15, 2009 4:14 PM   in reply to Careful_Observation

    Okay here is where we are.  I downloaded FF 3.5 Beta.  I adjusted the MR Toolkit.  Here is the list of what add-ons I have and what was disabled by FF 3.5:     Copy Plain Text (disabled) Use copy text from FF into Microsoft Word  McAfee Site Advisor (fine)  Microsoft .,Net Framework Assistant (Disabled)  MR Toolkit (fine)  No Squint (disabled) Use to hold zoom settings for my resolution of 1600X900  Restore Scroll Position (disabled) to hold page space when going back and forth between pages  Sxipper (fine)     Now besides the Toolkit, I had all of these when Flash was working fine.  I did try flashblock and Adblock plus a week or so ago, but I did not like them and uninstalled them.  Besides, those wouldn't affect IE, I would think.     I added IE Tab, but could not fine IE view extensions under add-ons, neither under IE, Internet Explorer, or view extensions.  I started having trouble about a week ago, and I heard that was when Flash was updated.  No other new programs have been added besides Vista Updates.  I do not have a registry cleaner.  You said Registry Mechanic, is that the same as System Mechanic?     I will download Spybot as you suggest.     Now the BIG problem.  I uninstalled Flash as you suggested, with the browser closed.  I uninstalled the Flash for IE, again with the browsers closed.  Now, the same problem is happening on IE, but I thought FF was supposed to take care of Flash.  I have no Flash Content on FF at all, and the videos have the "get adobe flash banner on them."  I had to download Flash for FF to get any Flash content on.     That's pretty much it.     Jason

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  • Currently Being Moderated
    May 15, 2009 5:28 PM   in reply to Careful_Observation

    Thank you, I did this and no luck.

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  • Currently Being Moderated
    May 16, 2009 2:05 AM   in reply to Careful_Observation

    hi duelly,


    i can't view the some of the flash content in both IE6 and firefox 10,
    can you pls help? many thanks.
    also, i can't see adobe flash appeared under firefox 'adds-on' but can see java. not sure if relevant but fyi.
    i can't see the exe file in my flash folder, and what does that update refer to?
    ''I have found that inside the folder C:\WINDOWS\system32\Macromed\Flash (WinXP Home/Pro) (Computer > C: Drive > Windows > System32 > Macromed > Flash for Vista) there should be a file named FlashUtil10b.exe (IF NOT YOU SHOULD UPDATE AS SPECIFIED!) ''.


    alternatively, can you explain in a very simple way, no technicals, what should i do to see the flash content?


    fyi, i downloaded IE8 and since then i couldn't see the flash thus changed to IE6.


    many thanks.


    best regards,


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  • Currently Being Moderated
    May 16, 2009 2:22 AM   in reply to Careful_Observation

    attached the d0c.



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