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mvh1125
Currently Being Moderated

why can't I get CS4 to run a single batch?

May 15, 2009 12:46 PM

I'm trying to run a simple batch command that works fine in an old CS2 I happen to have but in CS4 every action I create and every stock one from the list returns the message "could not complete the batch command because the disk is not available". Not even actions that  don't require saving to a disk work.

A previous discussion about this did not end with a solution to this proplem.

 
Replies
  • Currently Being Moderated
    May 15, 2009 1:10 PM   in reply to mvh1125

    what are you trying to do? Maybe we can find another way to do it while we are working on your problem.

     
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  • Currently Being Moderated
    May 15, 2009 8:19 PM   in reply to mvh1125

    mvh1125 wrote:

     

    returns the message "could not complete the batch command because the disk is not available".

     

     

    The message is telling you exactly what's wrong...

     

    If you have recorded an explicit save command in the action and that actual disk is no longer mounted, that you get this result. Double-click on the action step that has recorded the save and re-save to a new destination...

     

    Otherwise, you can override the save action in the batch dlog and choose a new destination in the batch and still use the original save function from the original action.

     

    It would be useful to know what save step is recorded and exactly what your batch options are set to...

     
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  • Currently Being Moderated
    May 16, 2009 8:31 AM   in reply to mvh1125

    why arn't you using image processor?

     

    what you want to do is real simple. you can even run actions.

     
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  • Currently Being Moderated
    May 16, 2009 10:16 AM   in reply to mvh1125

    Have you tried?

     
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  • Currently Being Moderated
    May 16, 2009 1:13 PM   in reply to mvh1125

    Try using image processor to run the action:

     

    Picture-1.png

     
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  • Currently Being Moderated
    May 16, 2009 2:34 PM   in reply to mvh1125

    Try trashing your Ps prefs...

     

    If that doesn't do it, it sounds lie your install is hosed. You may need to un-install and re-install.

     
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  • Ramón G Castañeda
    11,247 posts
    Jul 27, 2006
    Currently Being Moderated
    May 16, 2009 4:18 PM   in reply to mvh1125

    mvh1125 wrote:

     

    could you tell me which preferences to trash? The whole "Adobe Photoshop CS4 Settings" folder?

     

     

    No.

     

    This is covered in the FAQs.

     

    Hold down Command+Option+Shift as you launch Photoshop.

     
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  • Currently Being Moderated
    Dec 12, 2010 10:05 PM   in reply to mvh1125

    There may be a simple answer to this. Sorry if I'm a year too late. Maybe it will help someone else.

     

    When you tell PhotoShop to run the batch, do you have it set to "log errors to file"? If you do, and the log file is specified to be on a disk that's no longer mounted, you'll get this error. It's not the job files that aren't available, it's the error log file. Change the batch to "stop for errors" and you may run fine.

     

    It just happened to me.

     

    It would help if they gave us a more detailed error message.

     
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  • Currently Being Moderated
    Dec 18, 2011 6:26 AM   in reply to bdmsb

    Hi bdmsb

    You weren't a year too late, you are a year early

    Thanks, solved the problem!

    Lou

     
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  • Currently Being Moderated
    Mar 13, 2012 6:39 PM   in reply to bdmsb

    Thanks bdmsb, it worked for me!

     

    Agreed: it wou;d be extremely helpful if the error message was more specific. For the bacth I was trying to do, there was a source disk, a destination disk, and a disk to log the batch error file to. The error message PShop threw up was completely unhelpful.

     
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