When the FAQ area opens for input... what else could I add to this?
At least once a week, in one of the Adobe forums I read, someone posts a message saying something like... "I lost my install CD" or "I lost my install Key" or even "I downloaded version-X and need to reinstall, and all they have now is the Version-Y that I can't afford to buy" - ending with the Question - "How do I reinstall my software?"
Maybe someone will read this BEFORE they have a problem (well, one can always HOPE!)
1 - Safeguard your program CD (or DVD) and install key, in case you need to reinstall after a computer crash... put your CD/DVD and install key in a well marked box and make a place for that box where you will always know where it is located (and, if you move, buy a roll of RED packing tape to wrap that box so it is very visible)
2 - If you buy an upgrade version, be sure to keep your qualifying product CD/DVD (and install key) in the box you created for #1 - just in case you have a problem and need to reinstall (Note that you MAY not need to actually install the previous version, since entering the previous install key when asked will usually work)
3 - If you buy software via download, IMMEDIATELY write the download file(s) to a CD or DVD and put the disc in the box you created for #1 - and be sure to include a note with the install key with the disc (ie- print the email which includes the install key)
4 - Write down the install keys for all of your programs, and keep in a folder in your desk (I use a MS Word document, which I update and print each time I buy new software)
5 - When everything is working properly, buy and USE software to make a backup image of your hard drive, to DVD-R or an external USB hard drive... this is NOT a Windoze restore point, this is a full picture of everything on the drive, which you may not only use to restore to the same drive, you may put everything on a new drive in case of a hard drive crash
Norton Ghost (which I have not used) is one product... there are several others
The program I use is Terabyte's Image program... it makes a full drive "picture" for backup (or a selected partition, such as the restore partition some vendors supply instead of actual CD media) and it will span multiple CD/DVD discs or write to an external USB hard drive or to a second internal hard drive
As far as I know (I have multiple identical 80Gig boot drives which I rotate via removable drive housings, creating a backup image before I install or remove any program) this program goes directly to the drive hardware to backup and restore EVERYTHING on a drive, even the "hidden" parts that software vendors use to store registration information... and which (from what I have read in various software forums) some (many?) other backup programs MISS, which means that a restore from those programs may leave you with unregistered software which you can't use until you re-register
The download at http://www.terabyteunlimited.com/image-for-linux.htm includes a MAKEDISK.EXE program to create a bootable CD - (be sure to set your CD/DVD drive as FIRST for booting, in your computer BIOS)
If you have a boot 3.5" disk drive in your computer (not all computers today have a 3.5" drive) you may use the DOS version of the program... the function is the same as the Linux version, and the screens are "similar" - The DOS version through 1.99 will fit on a 3.5" disk, I have not used the 2x DOS version so don't know the size of the program
Note that you MUST use the Linux version if you have a USB keyboard or a USB mouse... also note that the current Linux version (again, I have not used the current DOS version) will allow you to select an option for "entire drive" and it will then select all partitions on that drive for you, and you may (if your target drive is a DVD writer or an NTFS hard drive) have everything created in one file, and that "entire drive" option will then allow you to restore everything, including partitions, to a different drive (when making a backup, I select the option to have everything written to one image file on an external USB hard drive, which is formatted NTFS)
This "entire drive" option even works when the target restore drive is not configured the same as the drive you imaged... I learned this when I made an image of an entire dual boot drive (8Gig for Win2k, 72Gig for WinXp) and restored that image to an 80Gig drive that started out with just one partition... after the restore, this drive was reconfigured to have the two partitions for dual booting... this was MUCH easier than having to use FDISK to manually set up the target 80Gig drive and then restore the individual partitions from the existing dual boot drive
I have not used their Windoze version, since I prefer to run an imaging program that boots outside of Windoze
Image Discussion http://www.terabyteunlimited.com/webnews.htm
My other Adobe software notes at http://www.pacifier.com/~jtsmith/ADOBE.HTM
It looks good to me. Another big THANK YOU. As one who still has his install discs from PS 2.5 (think that they were on 3.5" diskettes), and his PageMaker and Freehand (these were on 5.25" floppies, I understand the need to hold on to stuff like this. Now, finding all of these might be a bit of an issue, but I know that they are in my office someplace. The S/N's are also clearly written on these - though I think I was using Latin way back then. Now, with the DVD's for installation and Adobe's little cases, it's a bit easier to file things for rapid retrieval. Way-back, not so easy, but then I do still have those monster boxes, that the manuals (remember those?) and the diskettes came in - up on a dusty shelf.
Good work and I think that it would make a great FAQ. Then, if only everyone reads it BEFORE that fateful day.
Luckily, on this forum, I hardly see anyone asking for cracks, etc. Not so on most of the NNTP new groups, even outside the hierarchy of the alt groups. Still, I do wonder about the derivation of some of the copies of the software, that folk are using, but that's not for me to judge.
Waitn' on the restoration of the FAQ. I also think that Harm's equipment/software guides need to go there too, plus his "How to ask a question and get help."
>wonder about the derivation of some of the copies of the software
Aside from those who download from pirate sites, I've read several messages over the past few months about people who buy from a valid source... and it then turns out that the retailer was stung by a pirate, usually from China, with copies so good they even have holograms on the discs
My last update to CS3 was direct from Adobe, so I'm not worried about that version... but I've begun to think twice before buying from anyone other than the actual vendor
I've not seen that with most Adobe software, but about a year +/- ago, PS was pirated. From the details that I recall, some group in Singapore was doing a fully bogus package, with full paperwork, packaging, etc. These were distributed to legit resellers around the globe. Everything checked out, except that the DVD's (or maybe the box) had "Printed in Singapore," on them. Many resellers were stung. Problems existed for some time. This was possibly near the end of the run of CS3, but could have been at the introduction of CS4. Memory clouds on the fine details. One clue for the PS pirated versions was that F1 did not function - at all. Fortunately, many of that forum's regulars starting picking up on the likely problems. It didn't take too many quesitons, before a lot of them had the problem nailed for the OP's. Now, I do not recall reading of any prosecutions, etc., even in the Financial Times of London, or the Wall Street Journal. Maybe some of the software trade pubs covered it, but I'd guess that a lot of legit resellers took major heat - they thought that they'd purchased and re-sold legit copies of PS. Guess that I've always been lucky, but then 99% of my Adobe purchases come directly from Adobe, even if CDW, or someone else has it for a few $'s less.
I also have never done a trial of anything Adobe, and have never bought the on-line version of any programs. I'll spring for the full, boxed version, in hopes that there might be a manual in that box.
I'm starting to see a shift in the mindset, or maybe it's just an influx of people, who were of this mind and have just arrived in these fora. Many feel that if they wish to create something, buying a legit copy of software is just not gonna' happen. It's about their budget and their "art." Any means justifies their end. I'm just too old for that BS. To me, Adobe isn't "the man." They are a company that has supported me for decades, and if they fail, then I am likely to fail, or at least not benefit from future advancements. It does not take an advanced degree in economics, or finance from Wharton to figure this out - that's my wife. Still, without her help, I can understand the economics of corporations, like Adobe. It really is not difficult.
PS please keep up the good work that you do in so many fora!
We have our disks and our serial number. Corporate IT took the former user's computer away before we could uninstall it (Happens pretty fast when someone is laid off). Now we cannot register CS4 on the new designer's corporate issued computer. And there seems to be no way for Adobe to invalidate any or all existing installations...
This would be the time for IT to buck up, find the computer, and then do a total deactivation from that computer.
IT should have some concept of what is required, and should handle it.
Hi Bill, re: photoshop 2.5
haha...You got me curious, and I went and got out the big box...( software box with two levels - old stuff and newer stuff ) ....and guess what? photoshop 3 is 5 disks ( 3.5 in.)...which was also called photoshop 95. The start of marketing to Windows and the oddball who could figure out how to convert postscript for windows use...remember that thing?? I forget...some kind of type management thing that allowed windows to install postscript ???
Funny...The same little corner of the box had Quark 3.2 disks... and a BONUS....
Yes ! The original RayDream Designer ! Was bought by Corel and is now CorelDream 3d. Which won't work on this computer...well, it works but the text is all messed up...like a texel alignment or something...and I don't want to deal with that with my graphics card....soooo, I put the old Raydream in and IT WORKS ! LOL....How cool is that ! A windows 95 program !
It used to take literally ALL NIGHT to render a scene with a fast computer back then... I bet I can do it now in about 1 minute ! Will let you know. It is this program that made the Robodog !
Well, for me, PS 2.5 was on about 15 5.25 floppies (back when floppies were, well floppy!). I did have my Aldus suite on 3.5" diskettes.
As far as the type manager, that was Adobe Type Manager, ATM, and did allow for the use of PS fonts on the PC, plus many TT fonts in PS, AI and PM. I still have copies of ATM, and still have about 500 PS fonts, that I use. I think that it cost me ~ US$2K to get a software PS encoder/decoder for my LaserJet I. I had to first distill the image/page, then Output from one side of that program and Import it into the other side for output. I also had a special RAM board for that printer, just to do a 300dpi 8.5 x 11, and two font cartridges to allow for the use of different fonts, as the printer could not use them from the computer - yet. Usually, I had to copy over to a Mac-formatted disk (SyQuest 22) and take that down to the sep-house to even get a good proof. My client (mentioned in the other thread) got the first Super A3 LaserJet w/ built-in PS support. At least I could then see a double-truck layout with full-bleed and crop marks, though in B/W, with no color. Yeah, life got easier soon, but is the price that one pays for being an early adopter. I knew that I had seen the future with that first Scitex demo, but it was US$1.5M, and the operator needed to be sent to Tel Aviv for about 6 mos. of class. We almost sprung for one, but luckily did not. In a year, there were 3 Scitex stations in Denver, and the price went from US$800/hour to US$400/hour. Even Coors had two, and went "open door" with one, to pay the bills. We'd still be paying that bank note! About that time, digital hit the Mac, and then the PC. I never looked back.
Wow, syquest ! haha...talk about a blast from the past ! And then Iomega stuff for some places...syquest was expensive ! LOL...hadn't heard that for a long time.
And Scitex...that was the machine from Israel ! wow...you could take a landscape from ansel adams and zoom in on a fly on the mountain a mile away !
I knew that sounded familiar !
Am excited ! There may be a seminar coming up next month with the Red Camera. "how to use camera". I just gave my email info to the head of our sound / video dept. who is organizing the seminar with a local 600 guy who owns the camera, and just shot some movies with it...this would be VERY COOL !
That's me drooling !
Did you see this link for the footage Red Camera was using to promote it when it first starting building them??? It's NICE...
I called it "Milk Girls"...
Our company has over 4000 employees (and even more computers) and reuses computers regularly. From what I understand, when computers are re-issued they are wiped and a fresh image is installed... Even if we could find the computer, the software wouldn't be on it any more.
In that case, the only recourse that you will have will be to contact Adobe Customer Support (not Technical Support) and discuss the situation.
With most corporations, there are bar coded item numbers attached to each computer, and to each peripheral. Records are kept of these, for things like Federal Tax Depreciation schedules, and the like, plus internal control. There is likely an evergreen list of where each machine is located, in case of either an internal audit, or an IRS audit. Still, if the machine was wiped, Adobe C/S is the only recourse.
To give an example of the identification tags, the Board Test and the Emulation departments for Hewlett-Packard probably had 10,000 computers and peripherals in their offices. Twice, we happened to be shooting ads with units, and HP knew exactly where those units were (before the days of GPS tracking), in one case, a tech drove up from Colorado Springs to our studio in Denver, as some important work had to be done on that particular machine, and in the other case, the art director had to grab the other machine and drive it down to the Springs - do not know if maybe something that was on it, that was not to reach the light of day, or other. The next morning, we had a replacement unit, with a different tag. Unfortunately, HP insisted on placing these tags on the front of the machines, so we had to remove them, remove all traces of any adhesive, and even polish out scratches, then were monitored, as we replaced the exact tag on the exact device. This was before digital retouching, and I'd have cloned out the tag, and never bothered removing it. Still, every device that moved about those installations had to be scanned, and random scans were done weekly. Back then, the bar code scanners were on a rather large cart, that had to be plugged into 120V mains.
Ah, SyQuest. I started with the 22's, went to the 44's, then the 88's.About then, they introduced the 270's, but those never took off that well. The Iomega ZIP's finally killed them. Along the way, I moved up to the SyJet 1GB disks, added the ZIP's and ZIP-100's, plus the LS-120's, that should have beaten the ZIP's, but never did - kind of a Beta vs VHS thing.
I also have about six different versions of basically DLT. Each needed a different machine, and also different software to read the danged things. Though I do have to go deeply into the dusty Hunt Archive of Computer Oddities, and set up some of those older boxes, I can still access all, even the old QC-80 tapes, but I'd have to install PCTools Backup to do that. My first digital scans were done on those tapes, as they were larger than the SyQuest 22's could handle. I had to de-compress the files and un-archive them, then only work on one at a time, as HDD space was still at a major premium back then.
Unfortunately for me, I never did get all of those off of the tapes, and onto more recent, larger, faster media. Back then, I usually had a new workstation, and the older box for the various peripherals. Then, LAN's were neither fast, nor were they common.
One day, I will get very ambitious and set up each computer. It might take several intermediate steps, but I will then recover all those old images, and get them onto a BD-Data, or similar. That, or I will just plunk down the US$13,000 for that Hassy Flex Scanner you pointed me to, and re-scan the chromes, provided that I can find them.
Oh, my Quark client (mentioned in the other thread) just sent me a box full of old chromes from ads years ago. She's checking out and moving to the Caribbean to dive and paint - no more clients, and was cleaning out her files. As soon as she gets moved in, we'll go visit, drink rum, play golf, and talk about the "good old days" of graphic arts, photography and the advent of digital - kinda' like some of these recent threads, except for the golf and rum!
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