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cspanglerdesign
cspanglerdesign
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Why does Fireworks CS4 always attempt to export the wrong image???

May 21, 2009 8:59 AM

Fireworks CS4 on Mac 10.5.7

When I have multiple images open, and do an image preview for export (Cmd-Shft-X) it ALWAYS brings up one of the other images to export.  I have to escape, click multiple times on the image I actually want to export, and try again.

CS3 did not do this.  Is this some undocumented feature???  Honestly, what kind of stupidity is this???  Maybe you thought that designers would appreciate having random results like this.  Maybe you could have the program save to a random filename everytime I press Cmd-S.  Maybe you will patch it 8 months or a year from now.  Or more probably, you will just release CS5 and we can start all over again!!!

Oh, how I miss Macromedia.  Adobe SUCKS!

1907 Views   12 Replies   Latest reply: janericster, Jul 14, 2009 8:05 PM
 
Replies
  • Paevo Kelley
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    1. Paevo Kelley,
    May 21, 2009 10:03 AM   in reply to cspanglerdesign
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    Cs3 does it sometimes too, especially when you're dealing with lots of images in multiple formats and then you begin exporting in a different order... It's pretty annoying...

     
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  • AllyBallyBee
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    2. AllyBallyBee,
    May 22, 2009 3:52 AM   in reply to cspanglerdesign
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    I too have this problem. It really is incredibly frustrating. I used to use CS3 on a PC, and it never happened. I have now "upgraded" to CS4 on a Macbook Pro and it happens all the time.

     

    • I have several images open in Fireworks
    • Do image preview...
    • ...a different image than the one I am currently working on is shown in the preview window.
    • Note that if you simply export without previewing, the "different" image will be exported, not the current one that you expect.

     

    The only way round it is to

    • close the preview window,
    • click several times on the image that I do want to export,
    • then try again.

     

    Eventually the correct image will be exported.

     

    As you can imagine, if you're working on a dozen or more images, this is not only very frustrating but a huge waste of time. I'd be really grateful if someone can suggest a solution to the problem (maybe some setting I've missed?) or better still if Adobe can issue a patch.

     

    Thanks for any help you can give me!

     
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  • cspanglerdesign
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    3. cspanglerdesign,
    May 22, 2009 12:04 PM   in reply to AllyBallyBee
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    There is NO solution and Adobe is NOT going to fix this.

     

    It took them 7 months to issue the first patch to this pile of crap release.

     

    If it was Photoshop, they would fix it.  But they don't give a damn about Fireworks.

     

    Imagine if other companies pulled this kind of BS?  How about if your new car displayed the left turn signal when you turned right?  And the company refused to fix it?

     

    Adobe has lost a huge amout of respect over this but they don't care.  If you call them and wait on hold and traverse their voice menu system, when you finally get to speak with someone, they will thell you "We are aware of that issue".  Not "we are working on that issue".  Not "we will have a patch for that issue shortly".  No, we can just go pound sand.  If you ever send an email, it will also be ignored.

     

    Way to support the Macromedia customer base!

     
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  • cspanglerdesign
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    4. cspanglerdesign,
    May 22, 2009 12:07 PM   in reply to AllyBallyBee
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    You will also note that no Adobe representatives will say a word here on the forum where they are SUPPOSED to be helping us.  No, just ignore the problem and pretend it does not exist.

     

    ARE YOU LISTENING ADOBE???????????????????????????????????????????????????????????????? ?????

     

    Great job!

     
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  • Paevo Kelley
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    5. Paevo Kelley,
    May 22, 2009 12:38 PM   in reply to cspanglerdesign
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    I've never understand how FW gets no respect; it is the most user-friendly, intuitive and useful software application I have ever used...

     
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  • pixlor
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    6. pixlor,
    May 22, 2009 5:32 PM   in reply to cspanglerdesign
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    cspanglerdesign wrote:

     

    You will also note that no Adobe representatives will say a word here on the forum where they are SUPPOSED to be helping us.  No, just ignore the problem and pretend it does not exist.

     

    ARE YOU LISTENING ADOBE???????????????????????????????????????????????????????????????? ?????

     

    Great job!

     

    Adobe representatives rarely post on this forum because it is a user-to-user forum, not conduit to complain to Adobe.

     
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  • Mark A. Boyd
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    7. Mark A. Boyd,
    May 28, 2009 6:11 PM   in reply to cspanglerdesign
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    Sounds like a terrible bug, but nobody from Adobe is required to listen here.

     

    Support Forums

     

    Adobe Online Forums

    Adobe Forums provide an interactive online environment for vibrant discussion of Adobe products and related topics, where Adobe users exchange questions, offer ideas and suggestions, and share tips and tricks.

     

    Forums are a great source for education and troubleshooting, and are an alternative to Adobe’s official customer support channels. If you require one-on-one assistance or prefer to contact Adobe Customer Care directly, please see our support program options.

     

     


    Not sure how you missed that.


    --
    Mark A. Boyd
    Keep-On-Learnin' :-)
    If you are reading this via email, be aware that it may not be an accurate representation of my message. Login to read the actual message and/or to reply.

     

     
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  • cspanglerdesign
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    8. cspanglerdesign,
    May 28, 2009 8:29 PM   in reply to Mark A. Boyd
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    Thanks Mark. I was just venting my spleen. Its not really that 

    terrible, but Adobe's ignoring FW users is rather frustrating.

     

    Thanks for taking the time to reply.

     

    Chuck

     
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  • dan hop
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    9. dan hop,
    Jun 7, 2009 7:58 PM   in reply to Paevo Kelley
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    Can any of you folks who like Fireworks tell me how to make the 'web layer' transparent?

     

    I've been able to make the bitmap transparent but the resulting exported bmp image turns out opaque white where it is supposed to be transparent.

    The software won't let me select only the web layer...

     

    thx,

    Dan H.

     

    btw

    I've posted this question elsewhere but no solutions yet.

     
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  • Jim_Babbage
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    10. Jim_Babbage,
    Jun 7, 2009 8:07 PM   in reply to dan hop
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    Read your other post. Avoid cross posting as it makes it difficult to 

    track answers to the original question.

     

    Jim Babbage

     
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  • spaima
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    11. spaima,
    Jul 7, 2009 4:46 AM   in reply to cspanglerdesign
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    I miss Macromedia too, guess we have to wait for this fix for ever

     
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  • janericster
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    12. janericster,
    Jul 14, 2009 8:05 PM   in reply to spaima
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    Somebody on another post said that if you remove the tabbed interface view of files, then the bug goes away. Unfortunately, it didn't work for me but curious if it works for anybody else.

     

    This does not ever happen on my Windows PC...just the Mac. 

     
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