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Kerry@Elements
Currently Being Moderated

empty pages panel

Mar 25, 2008 9:54 AM

Last week my pages panel suddenly started showing up empty.
I have deleted the prefs, to no avail.

This makes it very difficult to work on files, as I can neither delete pages nor get to the master pages.

Help!
 
Replies
  • Currently Being Moderated
    Mar 25, 2008 10:09 AM   in reply to Kerry@Elements
    You didn't by any chance move Indesign out of the Applications folder?
     
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  • Currently Being Moderated
    Mar 25, 2008 5:09 PM   in reply to Kerry@Elements
    Kerry,

    How did you delete prefs? Sometimes people think that means deleting the com.adobe.InDesign.plist file in your [home] > Library > Preferences folder. Instead, you should quit InDesign, the hold down Cmd + Ctrl + Option + Shift while launching the application, and choosing to Restore Preferences when asked.

    Steve
     
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  • Currently Being Moderated
    Jun 13, 2009 10:15 AM   in reply to Kerry@Elements

    Kerry, Hi I'm new here.  I saw you are having problems with page panel being empty.

    I'm having the same problem.  Did you get it fix?  If so, how?

     
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  • Currently Being Moderated
    Nov 2, 2009 4:25 AM   in reply to cheryl Uhl

    Me too.  My Pages panel periodically stops working.  First it just appears empty (plain grey). If I try resizing the panel, it gets even weirder.  When I click on the "resize handle" of the panel, the little dotted triangle in the bottom right corner, the panel just disappears!  The same happens when I try to grab either the bottom edge or the right-hand edge.  The panel just disappears, and then cheekily reappears when I release the mouse button.

     

    I can right-click on the panel and select "Panel Options", which lets me play around with some options.  For example, by switching off the "Show Vertically" option, I can get some of the thumbnails to display, but not correctly.  A few thumbnails appear in a horizontal row, but then the row goes off the right-hand side of the panel leaving most of the thumbnails invisible.

     

    After a while the resizing function starts working again, but even resizing the panel to fill the whole screen is not enough to show all the thumbnails.  They start OK with page 1 in the top left, but then continue in a horizontal row that disappears off the right-hand side of the panel.  If there are enough pages in the file, the row reappears on the left, but the page number has jumped by about six, so six thumbnails are missing.

     

    I have tried resetting the panel with "Window>Workspace>Reset Advanced", but that doesn't make any difference.

     

    I have also tried resetting all the preferences by restarting InDesign with Ctrl-Alt-Shift held down.  I answer yes to the "reset preferences" dialog, but this still does not fix the Pages panel.

     

    There are several threads on this bug.  One user on this forum had to reformat his computer and reinstall all his software, and the moderator closed the thread (here) as "answered".  I don't consider that an "answer".  Is there any solution that doesn't require reinstalling all my software?

     

    System: Windows XP SP2, Adobe CS4, latest updates applied

     
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  • Currently Being Moderated
    Nov 2, 2009 5:12 AM   in reply to Jeff Bronks

    Jeff Bronks wrote:

     

    There are several threads on this bug.  One user on this forum had to reformat his computer and reinstall all his software, and the moderator closed the thread (here) as "answered".  I don't consider that an "answer".  Is there any solution that doesn't require reinstalling all my software?

    I can't offer anything that hasn't been offered in any of the other threads, unfortunately. I wanted to let you know, however, that the thread you mention is NOT closed, and that ONLY the original poster has the power to mark a thread as answered, not a moderator, so bad as the solution may have been, it was the OP himself, as he said in the last post, who decided to end the discussion and decalre his question answered.

     
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  • Currently Being Moderated
    Nov 2, 2009 6:58 AM   in reply to Peter Spier

    Hi Peter.  Yes, I see that I was mistaken.  The OP himself marked the thread as "answered".  I'm sorry that I wrongly blamed it on the moderator.

     
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  • Currently Being Moderated
    Nov 2, 2009 5:28 PM   in reply to Jeff Bronks

    No problem. Moderators take a lot of hits for things they don't do, so I like to keep the record straight.

     
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