I did view the output file in Robohelp & it's fine. I sent the info you gave me to our dev team. I haven't heard from them yet. As soon as I do, I'll post it. Thanks so much! I did not know what I was going to do. Thanks!
Hm. I hit the same problem and it help me up for a few hours. It would be helpful if this was in the user guide since this blocks anyone from moving farward and the exception error does not tell me how to remedy the situation.