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hi jeff,
please help me, i am in the middle of a dvd project, my encore cs4 was working perfectly, when its said a error about memory i have cleared the media ceche database after that encore is unexpectly closing in the startup of the program.
i have deleted the Encore folder in C:\Documents and Settings\<your user name>\Application Data\Adobe and then try to launch Encore , but still it's unexpectly closing in the startup of the program,
sorry for my english
Thank & Regards
Shameed udhuman
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Are you trying to open Encore by using the Start Menu, or are you double-clicking on your project file to launch Encore?
-Jeff
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Thanks jeff for your reply
i have tried all the ways which you have said earlier in this thread, now i
am rebuild the project in encore 2.0 b'coz i have to complete the project by
today. i think i have done the mistake by clearing media ceche database, is
it right? thank you very much once again.
-shameed
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Exactly.. my problem is crashing upon creation of a new timeline..
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Exactly.. my problem is crashing upon creation of a new timeline..
Drew,
Please tell us about your Project, and your Assets. Then, please tell us exactly what you are doing when the program crashes. Last, please give the specs. of your computer.
Good luck,
Hunt
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Drew,
This ARTICLE, written basically for an NLE session, but applicable to an authoring session, will give you tips on setting up and getting your computer for authoring.
Good luck,
Hunt
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This ARTICLE will give you tips on finding clues as to what is happening, when the program crashes.
Good luck,
Hunt
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Though it is targeted at PrPro, this PrPro-Wiki FAQ Entry has a lot of good, general tips on troubleshooting, including some of the details that can be very useful to people trying to help find your issue.
Good luck,
Hunt
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Hey everybody,
I had the problem of crashing upon creation of a new timeline. I read that somebody updated their Nvidia drivers. I have the Nvidia GeForce 6500, just the chipset in an off name ceap video card. I don't care about games and all that, and the cheap display cards seem to keep up with everything in Adobe.. I went to the Device Manager in Windows XP, Right clicked the video card and picked "Updat Driver". Then, I allowed windows to search the internet for an updated driver and we found one, I installed it. I was able to get through a full project with Encore CS4 and burn DVDs. Everything crashes frequently, including Premiere, but after relaunching, it always went to the next step before crashing again, so after 20 or 30 crashes, I was able to get all of my work done in Premiere, and after 10 or 12 crashes I was able to complete a project in Encore. I haven't even tried using Dynamic Link to open premiere timelines in Encore, I had extensive crashing with that right when I bought the bundle, so I gave up on thinking that my rendering days were over.. Heartbreak is what this Adobe experience can be described as.. Maybe one day, I'll turn to the dark side and buy a Mac with Final Cut Pro, and use Logic Pro, and all of that stuff that runs clean.. I noticed that most Mac users don't know how to fix problems, or reinstall the OS.. It's because they don't have to..
Anyhoo.. Leting windows search the internet for updated drivers for my video card "fixed" the problem. I think I might do that for ALL of my drivers and see if it makes any difference for performance. I am a pro at reinstalling windows, so if I have to, I can always rebuild to the point that I am at right now..
Thanks,
D