rhys612 wrote:
jerseygirl59 wrote:
Who are you?
Don't know why anyone would listen to Dov either, it doesn't matter who he is!
The people you actually should be listening to is the tech support guys!
Why are they saying it? probably to stop you wasting your cash on an upgrade.
I guess Adobe has already began training it's tech support ready for CS5.
For the slower ones, who won't understand why we shouldn't listen to Dov.
"No Adobe employee is authorized to discuss product dates with you"
"My name is Dov Isaacs. I am a Principal Scientist in Adobe's print group, have been at Adobe for over 19 years"
You see the contradiction here?
Any date you say, he has to deny i.e. LIE
You see, if average Joe KNOWS CS5 is just around the corner, he isn't going to buy CS4. Which further hurts Adobe's sales.
Isn't it ironic that the people who tend to sling the IGNORANT tag around tend to be the most ignorant.
rhys612, et al,
I would suggest restraint in dissing Dov or Bob Levine or Adobe. We are all students, consumers, pro-sumers and professionals. In other words, we are all learning. Some would rather learn bitterly, others would rather learn with patience. It's a choice one has to make themselves.
After Bob and Dov pointed to Adobe's past history of releases, I did a simple Google search which revealed the following dates:
CS2 Released approximately April 4, 2005
CS3 Released approximately April 20, 2007
CS4 Released October 15, 2008 (From Adobe's 2008 Press Release)
I too was excited when CS4 came out, then frustrated when elements in Production Premium such as Premiere Pro (audio) and Photoshop (printing with Xerox workgroup printers) and Encore (stability) would not work as I expected. Adobe has been reasonable in getting updates released to fix some of the problems (and introduce new problems in doing so), but it is clear they are working on resolving them. Positive, patient feedback urges people on with greater zeal to develop better products. Frankly, I have had more problems with Vista 64 Ultimate stability issues as I work with Xerox, Autodesk and Adobe. The tendency is to finger point. Four months ago, I conference called Adobe 3rd level support with Xerox software engineering and we all (including Xerox) determined Xerox was the problem. Xerox is back at the developers table trying to write new workgroup printer drivers as a result.
MY WISH: The products were stable out of the box.
THE REALITY: The products are good, but need updates as users report problems. Will CS5 fix all that? Not likely, as the pattern has been the same for all Adobe (and any other company's) software from day one: release it and fix it as users file problem reports.
Why did the Adobe tech support rep I spoke with give me his opinion? Because he had one. Was it in line with the Adobe party line? No. I took his opinion, did not make a decision with it, but instead did more research. That led me here. Here, answers have been given by Adobe staff, not opinions by Adobe contractors. Perhaps you would be content with their answers. Then again, perhaps not. That is your choice.
As for the purported release of CS5 in October 2009, only Adobe will let the market know when that will happen. We can speculate all we want, but in the end, beating Adobe up or anyone else to get it out sooner won't do any of us any good. Let's focus on what we can do to help Adobe create a more stable CS4 suite of offerings, while their development team works on getting CS5 feature rich and polished and stable. Look at how long it took the market to become comfortable with Windows XP, and now corporations are hesitant to install Vista. Let's help Adobe fix what they have out in the marketplace, so that we can feel like we do with Windows XP - it's mostly stable and usually plays with others just fine.
We have all had to work with similar challenges with other companies, like Microsoft, Symantec, HP, Autodesk, SUN, Xerox, NVIDIA, etc. Patience and diplomacy perseveres.
All the best,
Terry
(Disclaimer: No, I do not wear Adobe branded underwear. I have no corporate sponsored tattoos, neckties or cufflinks. No, I am not compensated to endorse Adobe or any other company or product. No, I am not compensated in any way to write my opinion anywhere. My opinion is my own. As a former product manager and executive in global telecommunications, I have learned diplomacy and patience get the work done faster than bullying ever did. We are better people by being patient with each other. Thanks for reading.)
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