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Mr Ashmi
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Where is PDF preview tab in designer?

Jun 15, 2009 12:00 AM

I have read a number of forums, however none of the suggested solutions have remedied this issue. I have Designer ES 8.2, Reader 9.1 & Acrobat Extended 9.1.  I run reader to show clients how an extended form will look when they opened in reader.  has anybody resolved this issue?

3534 Views   9 Replies   Latest reply: Liz N, Sep 27, 2010 6:43 PM
 
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  • madhu_livecycle
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    1. madhu_livecycle,
    Jun 19, 2009 6:26 AM   in reply to Mr Ashmi
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    Hi,

     

    After opening the livecycle designer, goto View menu and in that select Preview PDF option then you will see the Preview PDF tab beside Design View Tab or Master Page View Tab.

     

     

    Thanks,

    Madhu.

     
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  • Han Dao
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    2. Han Dao,
    Jul 13, 2009 12:23 PM   in reply to madhu_livecycle
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    Also, make sure that the option "Display PDF in Browser" in Edit>Preferences>Internet is selected or enable in Adobe Acrobat Reader or Adobe Acrobat Professional in order for the Preview Tab to be able to enable in LiveCycle Designer. Otherwise, it will disable or greyed out. Hope it helps!

     
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  • benreay
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    3. benreay,
    Sep 4, 2009 1:20 AM   in reply to Han Dao
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    I have confirmed that the option "Display PDF in Browser" is enabled and I have also checked to make sure that all add ins in IE are enabled. I have tried this with both Livecycle and Acrobat Professional (8.1.3 , which includes Livecycle) and it fails to work on either. I have blown away my profile and recreated it. Still no joy.

     

    I am not able to add the tab by right clicking ( master and xml are there ) and under view it is grayed out.

     
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  • Dully2
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    4. Dully2,
    Sep 23, 2009 8:46 PM   in reply to Mr Ashmi
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    I was having the same problem and you've probably found the solution by now.  Anyway, I found that if I opened the file with Adobe Acrobat, then from the Form menu select Edit form in designer, the Preview PDF tab became available again.

     
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  • Rhys Paterson
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    5. Rhys Paterson,
    Nov 16, 2009 4:30 PM   in reply to Mr Ashmi
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    Hi all,

     

    I have tried all of the above, yet am still unable to utilise the preview PDF tab (remains greyed out).

     

    Actobat Professional 8.1.3 with LiveCycle Designer 8.0.

     

    This happenens even with the inbuilt samples in LiveCycle.

     

    I noticed in this thread that pguerett mentions the ActiveX controls in the browser. I have checked in IE and confirmed the AcroIEFavClient.dll and AcroIEHelp.dll files are installed and enabled. Are they the controls I need?

     

    Any other suggestions?

     
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  • Rhys Paterson
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    6. Rhys Paterson,
    Nov 16, 2009 7:08 PM   in reply to Rhys Paterson
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    Hmm.

     

    On further inspection, I think something funky is going on.

     

    I performed a fresh upgrade of Acrobat 8.1.3 Standard to Professional. Checked all the settings and it looks fine, but the preview tab still isn't available.

     

    C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

    C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

     

    I tried to re-register (regsrv32) both of the DLLs but I get the following error:

     

    DllRegister Server in AcroIEHelper.dll failed. Return code was: 0x80004005.

     

    A quick Google says this is an authorisation error. So the file might be in use. I used Process Explorer to see if LiveCycle (or anything) was loading either of those two DLLs - it doesn't look like it. When I open IE I can see the handles, but it seems to be the only thing using them.

     

    Suggestions?

     
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  • Liz N
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    7. Liz N,
    Sep 25, 2010 6:44 PM   in reply to Mr Ashmi
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    My preview pdf tab is sometimes there and sometimes not. I found that if it is not there the following gets it back.

    I save the form and then do File>distribute form. When the wizard comes up I just cancel it. This opens Acrobat and displays the form, which I can then close. When I go back to designer my original form is closed and I have to open it again, but magically when I do, the preview pdf tab appears. It stays put for session once I have done this, so I don’t have to do the dummy distribute form every time.

    Not sure why this works or if its going to work all the time, but I hope it helps someone else

    Liz

     
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  • Dully2
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    8. Dully2,
    Sep 27, 2010 6:36 PM   in reply to Liz N
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    Thanks Liz.  Your solution works for me - as you said for the current session only.  Excellent.

     
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  • Liz N
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    9. Liz N,
    Sep 27, 2010 6:43 PM   in reply to Dully2
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    Great

    I also tried your solution - opening the file in acrobat first and then selecting "edit form in designer" from the Form menu and it also worked for me. Seems like two relatively easy fixes. Hope they work for others as well

     
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