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JDThornton
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Captivate time line.

Aug 14, 2009 7:24 AM

I have download the trial version of Captivate to edit some files that were designed by someone else. I have been able to edit them but when the timeline reaches the end the buttons no longer work. You can use the but as long as you click on them before you reach the end of the timeline and they work correctly. I made sure that each of the buttons "Display for rest of slide", that doesn't help either. Can you help me, Please.

 

Thank you,

Jeff

 
Replies
  • Currently Being Moderated
    Aug 14, 2009 7:32 AM   in reply to JDThornton

    Hi Jeff

     

    Double check the buttons. Normally, Button and Click Box objects will pause the playback until they have been clicked. It's possible to configure them without a pause. So the first step is to ensure that hasn't happened.

     

    Assuming the pause is present, I might then ask how you are viewing? Preview? Published output?

     

    There have been a few reports of Buttons not pausing even when configured to do so. If that turns out to be the case for you, please report to Adobe as a bug. (Link is in my sig)

     

    Also, if that is the case for you, I've also seen others report that re-creating the Button from scratch sometimes helps.

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

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  • Currently Being Moderated
    Aug 14, 2009 8:01 AM   in reply to JDThornton

    Hi there

     

    Please try again. But before you attempt to attach an image, please read through the link below:

     

    Click here to read

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
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  • Currently Being Moderated
    Aug 14, 2009 8:37 AM   in reply to JDThornton

    Hi Jeff

     

    I'm guessing you haven't read the Frequently Encountered Issues topic we created either.

     

    Click here to read

     

    It will answer your question about the trial.

     

    Perhaps edit the properties of the Button or Click Box. Click the button to the right of where you type the URL. See that option for a New window? I'm guessing perhaps you selected that already. If so, note the other option that is now available. The one labeled "Continue playing project". Perhaps clearing that will get you where you need to be?

     

    Click the image below to view at larger size.

     

    tmp1.png

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
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  • Currently Being Moderated
    Aug 18, 2009 2:06 PM   in reply to JDThornton

    Hi again

     

    Sure, anything is possible. I don't suppose you would consider sharing your project so we may see first hand what is happening?

     

    Cheers... Rick

     

     

    Helpful and Handy Links

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcerStone Blog

    Captivate eBooks

     
    |
    Mark as:

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