In Bridge C4 the output panel is blank. No option to make contact sheets or a web galery.
I enabled the startup script for the output module, I have reset all the preferences (ctrl at startup fo Bridge) and I reset the standard workspace. I also reinstalled CS4. Updated etc. Nothing worked.
When I look in the folder startup scripts I see no file at all.
Can someone help me?
I'm afraid this is not going to be too helpful ... but here, Bridge's Output panel is working just fine (on Windows). So I guess something is wrong with your set-up or with your software installation. Try resetting the preferences or, if that doesn't help, try re-installing CS4.
Try this. It's been reported as successfully solving this issue for a customer recently.
Manually reset preferences, purge the entire thumbnail cache and reset your default workspace:
Note: If you are unable to find the Application Data folder, enable Windows to show hidden files and folders. For instructions, see the documentation included with Windows.
Disclaimer: The Windows registry contains information critical to your computer and applications. Adobe does not provide support for problems that arise from improper modification of the registry. Adobe recommends you have experience editing system files before you modify the registry. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, refer to your Windows User Guide or contact Microsoft Technical Support.
Please reply with your results.
Thanks for your suggestions. However, after all the steps you described, I still have a blank panel.
Attached you'll find a sreenshot of the registry key after deleting the key and starting Bridge again. One of the values says that the a script (gallery sheet versionCue ...) is disabled. Any idea if that has something to do with the problem? Do you also havew this registry value?
Check to make sure the Output Module has all of it's contents:
Mac: [hard drive]/Library/Application Support/Adobe/Bridge CS4 Extensinos/Adobe Output Module
Win: C:\Program Files\Common Files\Adobe\Bridge CS4 Extensions\Adobe Output Module
folder "adobeoutputmodule" that contains some .dat files
folder "AMT" tht contains one .xml and one .cer file
folder "contactsheet" that contains folder "resources" that contains a bunch of content in "datas", "htmls", "images", "plugins" and "scripts"
folder "mediagallery", similar content to the contactsheet folder
folder "resources" which sould contain folders "htmls" and "scripts" with one .htm file, and 7 .jsxinc files, respectively.
If content is missing, try a reinstallation, then run the latest Output Module Update which can be found at Adobe.com/downloads/updates/
All de folders and files are available on the location you mentioned so I'm afraid there's something else wrong.
Could you please look at your registry to see if you also have registryvalue I mentioned in my earlier mail?
(HKEY_CURRENT_USER/software/adobe/bridge CS4/preferences/disabled scripts .... Gallerysheet Versioncue)
Thank you for your help
The Gallery View is listed in my Disabled list in the registry, but has no impact on the Output Module. Also, disabling the Output module and restarting results in it being completely missing from the GUI. You cannot select it to see it blank.
I'm afraid I'm out of ideas and it's time to contact our TS agents so that you get routed to someone with more experience troubleshooting the Bridge application. Use this link, then select your Country/Language and use that contact information. Good luck!
This is how I was able to solve this problem on Mac OS 10.5, Bridge CS4:
go to Preferences, Output
check "Use Solo Mode for Output Behavior"
Click OK anyway, and quit Bridge.
After restarting Bridge the Output Panel came up where it should be.
good luck, dje-dje
On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer. This should solve the problem. By default bridge disable all boxes!
On windows platform, For bridge CS5 you need to go to edit> preferences> startup scripts and then enable all applications, then exit, restart your computer.
This worked! Didn't even have to restart the computer - just Bridge. Many thanks!