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Adobe After Effects CS4 Crashes During Startup

New Here ,
Aug 18, 2009 Aug 18, 2009

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Hey I have a major problem i think.. after I installed AAE CS4 I picked the trial to see how it was b4 i bought it. Once everything was installed and complete I restarted my computer but when I went to open the program it pulled the grey aae startup box. It had 4% complete and said Initializing Media Core then it just stops and minutes later crashes with not progress. It continually does it with no improvement. Anybody that can help me?

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Guest
Aug 18, 2009 Aug 18, 2009

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The After Effects 9.02 update addresses a number of causes for crashes on launch. Have you tried updating?

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LEGEND ,
Aug 18, 2009 Aug 18, 2009

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Please tell us a little more about your system. What processor? Graphics card? I agree with first trying to run all updates. In order to launch the Adobe Updater, go to C:\Program Files\Common Files\Adobe\Updater6 and launch the update.exe.

Mylenium

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New Here ,
Aug 27, 2009 Aug 27, 2009

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Same trouble.

I'm working on a Macpro station, all of the adobe applications are up to date but its still crashing at startup.

It seems that the app is crashing when initializing "media core"...

Maybe it will help.

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Guest
Aug 27, 2009 Aug 27, 2009

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Is it possible that you have Magic Bullet installed? MB installs a MediaCore component that is not compatible with CS4.

If it's not this, I'd remove any third party codecs you may have on your system and add them back one at a time.

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New Here ,
Aug 30, 2009 Aug 30, 2009

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ok i figured it out. thx alot guys. you have to go through a bunch of adobe

file folders and run the update and it works like new

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New Here ,
Sep 27, 2009 Sep 27, 2009

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I'm having the same problem with my AE CS4.  Can you tell me exactly what you did to fix this problem?

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Sep 27, 2009 Sep 27, 2009

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> I'm having the same problem with my AE CS4.  Can you tell me exactly what you did to fix this problem?

Did you update to After Effects CS4 (9.0.2)?

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New Here ,
Sep 27, 2009 Sep 27, 2009

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OK, I downloaded and installed the update.  During the initializing type engine on start up, I now get After Effects error: Crash in progress. Last logged message was: <960> <AppDirs> <5> Required Dir=        C:\ProgramFiles\Adobe\Adobe After Effects CS4\Support Files\Required.

After clicking ok, I again get After Effects can't continue: sorry, After Effects has crashed.  See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can't resolve the issue, please contact Adobe Technical Support (2).

(0::42)

I'm beginning to think that it isn't worth spending $1000 for this software.  I've been trying to installed this for few days now and starting to get aggrevated.

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Sep 27, 2009 Sep 27, 2009

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What happened when you contacted Adobe Technical Support?

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New Here ,
Sep 27, 2009 Sep 27, 2009

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I've yet to hear back.

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New Here ,
Oct 03, 2009 Oct 03, 2009

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Never mind...After almost three weeks, the last 2 days of which was solely spent on my computer almost non-stop, I've finally figured out what was causing After Effects CS4 to crash on startup.  Thanks for the effort in helping Adobe Support.

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Enthusiast ,
Oct 04, 2009 Oct 04, 2009

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May I ask what you did?

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New Here ,
Aug 27, 2009 Aug 27, 2009

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Yup, you got it.

I'm now searching a way to remove all MBL components because they're not in the AE application folders and not even in the adobe library...

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Guest
Aug 27, 2009 Aug 27, 2009

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Contact Red Giant software for instructions (if needed) on how to uninstall Magic Bullet, and also to learn about their plans for CS4 compatibility.

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New Here ,
Nov 20, 2009 Nov 20, 2009

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I was googling "After Effects CS 4 crashes on start up " and finally I end up here. Well, after reading and following some replies, I figured out the way on this problem. You could try this, It works for me, I used to stuck at starting up screen while it's loading Media Core ( about 2 % ).

If you're using Vista ( maybe 7 ) ,

      1. Go go Control Panel -> System-> Advance System settings

     2. Click Advanced tab, Performance -> Setting

     3. Click Data Execution Prevention  -> Turn on DEP for all programs except those I select - > Here you click Browse and choose where your AE CS4 location is, and click Apply -> OK .

If you're using Mac , I'm sorry because I still didn't install AE CS 4 on my leopard.  Gotta give it a shot

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New Here ,
Mar 25, 2010 Mar 25, 2010

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had same problem on win 7 x64

did the update but didn't work...

but i found out that it works if you run as administrator

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Guest
Apr 26, 2011 Apr 26, 2011

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This solution worked for me too. Just hold shift when clicking the After Effects icon, and select "Run as Administrator".

Worked perfectly.

Mariano Alesandro

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New Here ,
Dec 06, 2012 Dec 06, 2012

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I did all of the above:

- 9.03 update

-   1. Go go Control Panel -> System-> Advance System settings

     2. Click Advanced tab, Performance -> Setting

     3. Click Data Execution Prevention  -> Turn on DEP for all programs except those I select - > Here you click Browse and choose where your AE CS4 location is, and click Apply -> OK .

- Run as administrator

Nothing worked. I still get the crash at start-up with the message

<960> <AppDirs> <5> Required Dir=    C:\ProgramFiles\Adobe\Adobe After Effects CS4\Support Files\Required.

and after that sorry, AE can'r continue..

Help me please, I have the 30 days trial and I desperately need to learn how this program works for a project. After that I want to buy it.

My system is 32bit Vista Windows, I installed AE CS4 (that's the last one to run on 32bit right?) and did an update to 9.03.

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Community Beginner ,
Feb 25, 2013 Feb 25, 2013

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I solved it in windows 7.

AE 5.5.

The problem is not in register — it is in user profile.

To correct this:

  1. Create new user profile.
  2. Replace all files in your profile with new created. (if saying cant replace, just skip, windows cannot replace all of them, it okay)
  3. Run AE. It works!

You dont even need to restart windows. And you can do it all from your "corrupted" profile.

it took me 2 minutes to make it all run again!

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New Here ,
Jan 11, 2021 Jan 11, 2021

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Can you tell where exactly I could find User profile? Thank u

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New Here ,
Nov 22, 2010 Nov 22, 2010

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Just remove quicktime 7 you can use it that all! i try anh success.

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Guest
May 09, 2014 May 09, 2014

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After a couple of days trying to sort out this problem I found that by uninstalling my ToonBoom software the problem disappeared.

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