Adobe Community: AVCHD .mts file Problem!?

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1. Bill Hunt,

Sep 4, 2009 8:53 AM in reply to Stop Motion Pictures

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Now I know that it works because I recently restored my computer and I had it on before and I was able to import it and edit it, but now after the restoration of my computer I reinstalled it and it would not import

The restoration likely killed the necessary CODEC. I would do a Repair Install of CS4, with all necessary updates, to repair/replace the CODEC's. Unless I'm totally wrong, the AVCHD format/CODEC support should be built into CS4.1, and you should NOT need to get any additional CODEC's beyond what ships and installs with CS4.1.

Good luck,

Hunt

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2. Harm Millaard,

Sep 4, 2009 9:02 AM in reply to Stop Motion Pictures

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If you have used the trial at some time or have had a faulty installation and have now updated to 4.1, likely your version has returned to trial status, meaning nothing MPEG related can be used. It requires a complete uninstall, running the Clean Script CS4 (search the KB for that) 2 or 3 times , a reinstall and then the update to 4.1.

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3. Bill Hunt,

Sep 4, 2009 10:22 AM in reply to Harm Millaard

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Yes, that situation could certainly account for the MPEG CODEC's going south. Since Adobe hides its CODEC's it is less probable that some other program has killed them.

Did you ever have a trial version installed - ever? [Edit] This is directed at SMP and not to Harm.

Good luck,

Hunt

Message was edited by: the_wine_snob Added [Edit]

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4. Stop Motion Pictures,

Sep 4, 2009 1:53 PM in reply to Bill Hunt

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Yes, I have had the trial before... but now this is the full version, how would I repair it?

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5. Harm Millaard,

Sep 4, 2009 1:58 PM in reply to Stop Motion Pictures

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It is spelled out in post #2.

It requires a complete uninstall, running the Clean Script CS4 (search the KB for that) 2 or 3 times , a reinstall and then the update to 4.1.

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6. Stop Motion Pictures,

Sep 4, 2009 3:28 PM in reply to Harm Millaard

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Is clean script cs4 free? what is it?

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7. Bill Hunt,

Sep 4, 2009 4:01 PM in reply to Stop Motion Pictures

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Is clean script cs4 free? what is it?

Yes, it is free from HERE.

It is basicly what its name implies - it cleans one's computer of all program aspects of Adobe PrPro CS4, including cleaning the Registry. Harm recommends running it a couple of times. I have no personal experience, but would defer to Harm on this count.

Good luck,

Hunt

PS - if you had CS3 trial, there is a Clean Script CS3. I do not know how the two might differ.

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8. Stop Motion Pictures,

Sep 4, 2009 6:45 PM in reply to Bill Hunt

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ok! thanks I'll wil try that! and let you know ASAP

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9. Stop Motion Pictures,

Sep 6, 2009 6:19 AM in reply to Bill Hunt

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ok... well now I did exactly what the introctions were and I reinstalled it and now it says a startup error and a restart of your computer may fix it, but it doesn't

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10. Stop Motion Pictures,

Sep 7, 2009 6:23 PM in reply to Bill Hunt

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ok... well now I did exactly what the introctions were and I reinstalled it and now it says a startup error and a restart of your computer may fix it, but it doesn't

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11. hthoele,

Sep 11, 2012 11:25 AM in reply to Stop Motion Pictures

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Have the problem with cs 5.52. The MTS import disappeared and brings now error messages

I tried all the solution you talked about

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AVCHD .mts file Problem!?

Sep 4, 2009 8:48 AM

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