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dbraphael
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Can't cut and paste while in editing mode

Jun 22, 2009 11:21 AM

While I am actually in editing mode within InContext, I can't seem to cut/paste a line from one paragraph and add it to another. I can cut the line but not paste. I have gotten the below window, but even ctrl-v doesn't work. I can cut and paste from another application into the editable areas.

 

screenshot043.jpg

 

I am on a PC.

 

Anyone else have this problem?

 

Doug

 
Replies
  • Currently Being Moderated
    Jun 25, 2009 9:13 AM   in reply to dbraphael

    Hello,

     

    Can you please invite me as an editor to your website? Please send the invite to fcarlig AT adobe.com.

     

    What browser are you using? Does it happen in any other browser?

     

    Thank you,

    Florin

     
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  • Currently Being Moderated
    Jun 25, 2009 9:41 AM   in reply to dbraphael

    I am having the exact same problem and error message in FireFox 3.0.11 (have tried with earlier FF versions and Safe Mode with no success).  I also  have IE 8 but it doesn't support InContextEditing.

     

    Maybe 1% of the time it will paste, but I can't pinpoint why it works when it does.  Thanks for any help.

     
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  • Currently Being Moderated
    Jun 27, 2009 12:39 PM   in reply to dbraphael

    Hello dbraphael,

     

    I've made several tests using Firefox 3.0.11, on Win XP, on your site (the about/history.html page). I can copy text from an editable region and paste it in the same editable region, or in another, using CTRL+C and CTRL+V schortcuts. I can also paste text copied from notepad files.

     

    Can you please try to open the Error Console (from Firefox Tools - Error Console) and let us know if there is any error that appears when you try to copy/paste? Clear the console first, then try to copy/paste while leaving it open. Let us know if there is any error listed.

     

    Also, can you please attach a screenshot with the plugins that you have installed and enabled? And another thing, are you aware that any plugin that you have installed might have changed the CTRL+V shortcut to something else (some other action?)

     

    Thank you,

    Florin

     
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  • Currently Being Moderated
    Jun 27, 2009 12:41 PM   in reply to JagerSmithPC

    Hi JagerSmithPC,

     

    Same questions:

    Can you please try to open the Error Console (from Firefox Tools - Error Console) and let us know if there is any error that appears when you try to copy/paste? Clear the console first, then try to copy/paste while leaving it open. Let us know if there is any error listed.

     

    Also, can you please attach a screenshot with the plugins that you have installed and enabled? And another thing, are you aware if any plugin that you have installed might have changed the CTRL+V shortcut to something else (some other action?)

     

    Thank you,

    Florin

     
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  • Currently Being Moderated
    Jun 29, 2009 12:23 PM   in reply to Florin Carlig

    Florin,

     

    Nothing happens in the Error Console when I attempt to copy, paste, or copy & paste.

     

    http://i41.tinypic.com/2ez6vrp.jpg

     

    Thanks for any help.

     
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  • Currently Being Moderated
    Jun 30, 2009 8:48 AM   in reply to dbraphael

    dbraphael,

     

    Great idea mate, but unfortunately your solution did not work for me.  I disabled both MS DRM plugins and restarted FireFox and still did not have the ability to copy/paste.

     

    Florin,

     

    After following dbraphael's advice and disabling the DRM plugins I also cleared the error console and, from when I enter my site to when I attempt to paste I receive the following messages:

     

    http://i40.tinypic.com/o8vs06.jpg

    Thanks again for any assistance!

     
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  • Currently Being Moderated
    Jun 30, 2009 11:57 PM   in reply to JagerSmithPC

    JagerSmithPC,

     

    Can you copy/paste in something like yahoo mail or google docs?

     
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  • Currently Being Moderated
    Sep 28, 2009 5:14 PM   in reply to dbraphael

    My client is having the same issue on PC and on a Mac, seems to be a bug. Has anyone come up with a soloution yet?

     
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  • Currently Being Moderated
    Sep 28, 2009 11:46 PM   in reply to Stu Pendous

    Is this happening all the time, on each copy and paste?

    Or it's working for a while than it suddenly stops working?

    Is this happening on a specific page or on all pages? Please provide a link to a page where copy&paste doesn't work and eventually invite me as an editor (dpopa@adobe.com).

     
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  • Currently Being Moderated
    Sep 29, 2009 7:14 PM   in reply to Dan Popa

    Here are answers -

     

    Is this happening all the time, on each copy and paste? - yes

     

    Or it's working for a while than it suddenly stops working?

     

    It did work for a while then stopped. Then yesterday worked once. Then 

    stopped.

     

    Is this happening on a specific page or on all pages?

     

    I'm only working on one page..

     

    Please provide a link to a page where copy & paste doesn't work and

    eventually invite me as an editor (mailto:dpopa@adobe.com).

     

     

    http://www.mullummusicfestival.com/includes/ice/

    ide.html#page=artists.html

     

     

    Please help. Thanks STU

     
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  • Currently Being Moderated
    Sep 29, 2009 7:22 PM   in reply to Dan Popa

    Hi, I'm the web designer. Here are answers from the client Glenn who 

    is doing the updates.

     

    He has tried on a PC and a Mac. Works fine for me.

     

     

     

     

    Is this happening all the time, on each copy and paste? - yes

     

    Or it's working for a while than it suddenly stops working?

     

    It did work for a while then stopped. Then yesterday worked once. Then 

    stopped.

     

    Is this happening on a specific page or on all pages?

     

    I'm only working on one page..

     

    Please provide a link to a page where copy & paste doesn't work and

    eventually invite me as an editor (mailto:dpopa@adobe.com).

     

     

    http://www.mullummusicfestival.com/includes/ice/

    ide.html#page=artists.html

     

     

    Please help. Thanks STU

     

    STU

    Graphic » Web Designer

     

    Re: Can't cut and paste while in editing mode 02 6684 1256

    Re: Can't cut and paste while in editing mode 02 6684 6917

    Re: Can't cut and paste while in editing mode 0431 678 616

    Re: Can't cut and paste while in editing mode stueadie@bigpond.com

     
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  • Currently Being Moderated
    Oct 1, 2009 7:11 AM   in reply to Stu Pendous

    I was able to reproduce the issue.

    I'm investigating this, we'll get back to you with an answer.

     
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