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Photoshop CS4 11.0.1 Freezes during Font Agent Pro 4.0.3 auto-activation

Oct 12, 2009 9:28 AM

When using my '07 Mac Pro Quad Core, Photoshop CS4 11.0.1, under OS 10.4.11, has a problem when I open a Photoshop layered file that has fonts that need to be auto-activated in Font Agent Pro 4.0.3.  I get this Photoshop error message, while the auto-activation is taking place, saying, "Could not complete your request because of a program error."  At this point Photoshop freezes and the only solution is to force quit Photoshop CS4.  At this point the needed fonts have been auto-activated so when I re-launch Photoshop and open the same file, everything works fine.

 

I was worried about the problem being RAM related so I removed my 8 GBs of OWC RAM and re-installed just my 1 GB of Apple RAM and restarted the computer.  I still found Photoshop to freeze up with the same error message so I'm glad to know it is not necessarily the quality of RAM I'm using, causing this problem .

 

When I open the same file in Photoshop CS4 on my Powerbook G4, with OS 10.4.11, Font Agent Pro 4.0.3 and 2 GBs of RAM, I have no problem during the Font Agent Pro auto activation.

 

Attached is a screen capture of my error message I received on my Mac Pro.  I'm going to share this account in the Font Agent Pro forums, also.

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Replies
  • Currently Being Moderated
    Oct 12, 2009 9:41 AM   in reply to cgrscott

    When I see that I usually run Diskwarrior or Disk Utility from the DVD and fix the directory.

     

    I don't have any problems with FAP auto activation. the other thing you might do is clean your font cashes with Smasher.

     
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