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Updater generate huge abnormal traffic to ardownload.adobe.com

Dec 1, 2008 10:36 AM

More than 40Gb was downloaded by reader autoupdater from ardownload.adobe.com. But nothing was updated. Do you think it's normal for less than 30Mb software?
  • Pat Willener
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    Pat Willener,
    Community Member
    Dec 1, 2008 11:00 PM
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    You don't provide any details, so what can anybody reply?
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    (Mattias_Salomonsson),
    Dec 21, 2008 8:41 PM
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    I've got the same problems with Adobe Reader 8.12. Over the last 2 weeks Adobe updater has generated over 3GB of traffic. The only Adobe software I've got installed is Adobe Reader 8.12, except for the Flash and Shockwave plugins for the web browser. WebMarshal reports:

    b ardownload.adobe.com

    05-Dec-2008 13:08.34 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 3975kB
    05-Dec-2008 13:08.50 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 2854kB
    05-Dec-2008 13:09.06 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 4170kB
    05-Dec-2008 13:09.22 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 3874kB
    05-Dec-2008 13:09.38 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 3653kB
    05-Dec-2008 13:09.54 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 4270kB
    05-Dec-2008 13:10.10 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 3584kB
    05-Dec-2008 13:10.26 http /pub/adobe/reader/win/8 x/8.13/enu/AdbeRdr813_en_US.msi 3833kB

    So only during these 2 minutes it connected and downloaded something 8 times. And this goes on for another few hours on this particular day and newer dates as well. I've seen this behaviour on another computer as well. It's doing more download attempts but haven't done anything like my 3GB yet. Is there anything that can be done to fix this problem (except for turning off automatic updates, which I've done)?
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    (Michael_Kindred),
    Feb 22, 2009 11:04 PM
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    I've had this on multiple pc's now and across the board have downloaded over a TB of data, I've resorted to blocking ardownload.adobe.com for now.

    Adobe products installed.
    -Adobe Acrobat 8.1.0 Professional
    -Adobe flash player 10 plugin
    -Adobe Flash player Active X
    -Adobe Reader 8.1.0

    As you can imagine, I'm far from impressed with the excess usage charges incurred because of the Adobe Updater.

    I'd love to hear back from Adobe on this issue.

    Regards,
    Michael
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  • Pat Willener
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    Pat Willener,
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    Feb 22, 2009 11:23 PM
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    > I'd love to hear back from Adobe on this issue.

    Maybe you should contact Adobe; this is a user-to-user forum.
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    (Michael_Kindred),
    Community Member
    Feb 22, 2009 11:29 PM
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    ow didn't notice that, I'll make sure I do.

    thanks Pat.
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  • Currently Being Moderated
    (Mattias_Salomonsson),
    Community Member
    Mar 15, 2009 9:17 PM
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    If you are using WebMarshal 6.1.5. or above, here's the workaround:

    http://www.marshal.com/kb/article.aspx?id=12667
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  • adminnz
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    adminnz,
    Oct 22, 2009 3:55 PM
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    Downloaded 76Gb. Definite problem.

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