Adobe Community: Project won't save

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1. dradeke,

Oct 30, 2009 9:33 AM in reply to Webshark2000

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How about try 'Save As'?

You could also try trashing your prefs and see if that helps clear up your anomaly.

Dennis

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2. Jim Simon,

Oct 30, 2009 9:38 AM in reply to dradeke

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I have not had any saving problems myself since moving to Windows 7.

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3. Webshark2000,

Oct 30, 2009 11:41 AM in reply to dradeke

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dradeke wrote:

How about try 'Save As'?

You could also try trashing your prefs and see if that helps clear up your anomaly.

Dennis

I have tried the "Save As" and didn't have any better results. I've also tried "Save a copy" and that also froze up. I think I'm going to just try doing a complete uninstall and reinstall. Maybe something got screwed up the first time around.

Thanks.

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4. dradeke,

Oct 30, 2009 2:42 PM in reply to Webshark2000

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Try throwing away your preferences first.

user folder>my documents>adobe>premiere pro>4.0. Take the 4.0 folder to your desktop . this is the preferences. restart Premiere Pro. open the project. try to save...

if that doesn't work, you could try an uninstall/reinstall with a cs4 clean script in between.

hope this helps,

Dennis

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5. Webshark2000,

Nov 2, 2009 8:32 AM in reply to dradeke

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Trashing the prefs didn't work. Time to try the complete uninstall/reinstall.

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6. Webshark2000,

Nov 2, 2009 11:42 AM in reply to Webshark2000

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Well, I tried the complete uninstall, ran the CS4 cleanup script, reinstalled and it's still not wanting to save. I must have something in the project that it's really not liking. Not sure what else to try. I wish I could figure it out in case we have to come back to this project in the future and need it to run on Windows 7.

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7. dradeke,

Nov 2, 2009 11:46 AM in reply to Webshark2000

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Two suggestions:

Could you have inadvertantly 'locked' the project file in Windows or Mac to prevent the file from being updated?
Try opening a new project and then importing the previous project into it. See if you can save that way.

Dennis

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8. Webshark2000,

Nov 3, 2009 6:33 AM in reply to dradeke

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Could you have inadvertantly 'locked' the project file in Windows or Mac to prevent the file from being updated?

No. As I stated before, it works fine in Windows XP Pro 32-bit.

Try opening a new project and then importing the previous project into it. See if you can save that way.

I've tried this and it will import into a new project, but still won't save.

Thanks for your suggestions. If you think of anything else I could try, let me know. The only thing that I think could be causing the problem is that when the project loads there are a number of warnings (indicated by the yellow triangle in the lower-right corner of the project) that say something about numerous clips reporting incorrect file size, or something like that, and it can't write the metadata to them. Don't know if that would be causing this problem or not.

I think there may have been some times on this project where I updated a clip in After Effects and exported it overtop of one that was already in the Premiere project. I was told that you shouldn't do this (and have since been careful not to), but that may have been after I started this project. Would re-importing all of the clips and replacing them on the timeline correct this?

Thanks Again.

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9. Harm Millaard,

Nov 3, 2009 6:47 AM in reply to Webshark2000

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I would be surprised if this will help, but it is a small effort and you don't hit anything if you don't shoot.

In explorer go to the directory that contains your project and source material, right click on that directory, select properties, go to the security tab and check that you have full control. If not, change your settings that you have full control.

I have once had a screwup that caused may access rights to become contaminated. This helped me solve it.

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10. Webshark2000,

Nov 3, 2009 7:18 AM in reply to Harm Millaard

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OH MY GOSH, HARM! You're a genius! I changed the permissions on the entire drive and for all subdirectories to full control and it's saving now!!!

Thanks so much, I would have never thought of that. Why does it not just give administrator accounts full control by default? Baffles me.

Thanks-a-million.

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11. Harm Millaard,

Nov 3, 2009 7:56 AM in reply to Webshark2000

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Great that this solved your problem. If I had not been bitten by the same occurrence, I would have been as stomped as you. In my case I never pinpointed the actual perp, but my suspicions went out to Windows Defender/Symanted Endpoint Protection.

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12. Jack Banatoni,

Nov 3, 2009 7:57 AM in reply to Webshark2000

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>Has anyone had experience with projects not wanting to save?

Yes, I had this happen on a recent HDV 720p30 project. I was working on the project, left it alone for a few minutes, came back to do some more work and save - saving didn't work. I actually had a dialogue box that said Premiere couldn't save my project. Save as... did nothing. Saving on a different hard drive did nothing.

Looking back, I should have noted the exact error message. I never did find out what CAUSED this, but I was able to use an old auto-save file and only lost a little work. I was pretty worried my auto-save would eventually have the same problem, but so far so good. Wish I knew what the problem was to avoid it in the future.

I realize your issue has been resolved, but I'd be curious to know if anyone else has ever had the box saying the project can't be saved. That's a good tip about the admin rights, though. I'll keep that in mind.

-JB

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13. Steve221,

Feb 26, 2012 8:42 AM in reply to Jack Banatoni

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I found this old post because I have (had) a project that suddenly wouldn't save. I just purchased two large drives, clean reinstall of Win7-32 and reinstalled CS4 Production and CS5 Design. I thought Harm's answer was it since I had to changes permissions on one subdirectory. I am able to create txt files and open/save AI files in that same directory, but I still couldn't save. I later discovered only that one PPro project wouldn't save/save as. I tried Dradeke's suggestion of creating a new project and importing the old. I created (and saved) the new project in the same directory with all the assets. IMPORTED the original project. With either the entire project or 'selected sequences' option I got a 'Adobe dynamic link' error then freezing the first 4 times I tried. The 5th time I tried (to the get the exact error message for this post) it WORK! I imported one of the 10 or so sequences and was able to save the new project in the original directory. I'm confused.

PS: Don't know if this is related, but every time (~95%) I start the program from a fresh boot it crashes. This is before and after the fresh WIN7 and program reinstall. Opening it immediately again usually works.

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14. Webshark2000,

Feb 27, 2012 6:04 AM in reply to Steve221

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Hey Steve,

Don't know how helpful this will be, but since upgrading to Premiere Pro CS5, pretty much all of the problems we had with version CS4 went away when using Windows 7 64-bit. I think Adobe designed CS5 to work really well with Windows 7. At any rate, I know that's not the most helpful thing and we hate paying for upgrades as much as the next guy, but it really has made a difference.

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15. Steve221,

Feb 27, 2012 4:05 PM in reply to Webshark2000

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I plan to upgrade my PC to a 64-bit system when CS6 is released and go that route. Most seem to like Win7-64. Question then becomes, what system to get.

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Project won't save

Oct 30, 2009 6:00 AM

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