I also am getting the same error alert when I try to open up a file that was sent to me through email. Under file properties it says that the file type is JPEG and that its an 8 bit message. I have tried copying it saving it from an online image, renaming it copying it from a simple viewer program and even had the person re-capture the image and send it to me again and it still doesn't work. Any ideas?
Although in the past I have had this occur once in a while, recently I had hundreds of images become corrupt with the same message. At the same time, I was also getting an assortment of other error messages but all were stating about the same thing. The .jpg images could not be read. In addition, at this same time, (and from the same photo session,)
Most of my .tiff images became corrupt after I had converted them from RAW format. Along with about half of those of the RAW format were unreadable.
Of course the first problem I thought it was, was the digital camera, or the card reader or maybe the memory card. Unless something very unusual took place on that day of photographing, there was and is nothing wrong with any of the camera devices.
After thinking for a bit, I realized I was also having the .tiff problem in other folders, with images that had been scanned and never came from a RAW format. After moving folders from one drive to another, (I thought it might be the external drive). I did some disc utilities on the external drive. (this is where I keep most working images before I burn all onto DVDs.
After doing the disc utilities and then defragmenting. I also ran Gary’s Utilities (the free version).
In addition, I cleaned up my folders and did basic house cleaning on that USB External drive.
Once all of this was completed, I stopped having the problem with any additional images. However, I do believe those that received the error message, along with the garbled .tiff and unreadable RAW images, well, I have as of now deleted all of them. (A virus? Who knows).
I have spoken to the customer support of the manufacture of my external drive, and he told me that nothing from a hard drive could cause this problem. I think I tend to believe these problems come from drives needing utilities done, a registry problem or things along that line. Just goes to prove, “Back up – Back-up and Back-up” This way you are always protected
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