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1837 Views 21 Replies Latest reply: Apr 23, 2010 9:15 AM by SalChicago RSS
planetf1 User
planetf1
10 posts since
Nov 3, 2007
Currently Being Moderated

Nov 9, 2009 3:07 AM

Auto focus, iso

Hi,

I've been running AIR & apps under linux for quite a number of  months. One of my favourite applications is "tweetdeck" but since last  week the app has core dumped when started, and even after a complete  remove/cleanup/reinstall of AIR and all applications is now failing to  install.

 

I'm unclear if this is an AIR problem or Tweetdeck, but it looks as  if it might be system, library incompatability so probably AIR itself.  Having said that some AIR apps are still working:

 

 

sh-4.0# ./Adobe\ AIR\ Application\ Installer  ~/Download/TweetDeck_0_31.3.air

Application crashed with an unhandled SIGSEGV

Crashlog has been dumped in /tmp/airCrashLogs/1109_0938_F4htm8

  • planetf1 User
    planetf1
    10 posts since
    Nov 3, 2007
    Currently Being Moderated
    1. Nov 9, 2009 3:08 AM (in response to planetf1)
    Re: Adobe AIR, linux SIGSEGV

    Note the incorrect title (but no way to edit....). Browser history got the better of me (I enjoy photography!)

    EDIT: I was able to update this response not the original despite noting the error immediately. What gives?

  • belegdol Calculating status...
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    2. Nov 9, 2009 4:43 PM (in response to planetf1)
    Re: Adobe AIR, linux SIGSEGV

    It seems to me that this is rather an Adobe Air issue, since I'm experiencing a segfault when installing ipla lite. This is on pre-release Fedora 12 x86_64. Everything worked like charm in Fedora 11 x86_64 prior to the upgrade. I tried re-installing Adobe Air, but to no avail. I have attached the crash log the program produces.

    Attachments:
  • planetf1 User
    planetf1
    10 posts since
    Nov 3, 2007
    Currently Being Moderated
    3. Nov 9, 2009 4:53 PM (in response to belegdol)
    Re: Adobe AIR, linux SIGSEGV

    I'm running 32 bit x86 -- it was working fine until last week. Possibly new gtk etc libsm but hard to know what.

  • Robert Christensen Adobe Employee
    Robert Christensen
    167 posts since
    Jun 14, 2007
    Currently Being Moderated
    4. Nov 9, 2009 5:17 PM (in response to planetf1)
    Re: Adobe AIR, linux SIGSEGV

    We are currently looking into this issue and will report back once we have more information. Thank you for letting us know.

     

    - Rob

    Adobe AIR Team

  • planetf1 User
    planetf1
    10 posts since
    Nov 3, 2007
    Currently Being Moderated
    5. Nov 9, 2009 5:34 PM (in response to Robert Christensen)
    Re: Adobe AIR, linux SIGSEGV

    Thanks,

    I did also try using "strace" to see what AIR was up to when it fails. Looks as if it might relate to some encryption settings in /etc/opt/Adobe/certificates/crypt//config.xml

     

    Also looking at the core file I can see (an excerpt)

     

     

    /opt/Adobe AIR/Versions/1.0/libCore.so(+0x2ea3ba) [0xfd03ba]

    /opt/Adobe AIR/Versions/1.0/libCore.so(+0x2de565) [0xfc4565]

    [0xca940c]

    /usr/lib/libxml2.so.2(xmlHasProp+0x27) [0x3b8cae7]

    /usr/lib/libxml2.so.2(xmlGetProp+0x19) [0x3b8d5f9]

    /usr/lib/libadobecertstore.so(+0xf345) [0x5aa345]

    /usr/lib/libadobecertstore.so(+0xf7db) [0x5aa7db]

    /usr/lib/libadobecertstore.so(AUCS_GetCertificateList+0x29) [0x5aa727]

    /opt/Adobe AIR/Versions/1.0/libCore.so(+0x4a937c) [0x118f37c]

     

     

    but there's so much going on that's just a guess... can share data if required.
  • chopr Calculating status...
    chopr
    5 posts since
    Nov 10, 2009
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    6. Nov 10, 2009 4:04 AM (in response to planetf1)
    Re: Auto focus, iso

    Can you try the following if possible:

     

    1. Uninstall AIR
    2. mv /etc/opt/Adobe/certificates/crypt /etc/opt/Adobe/certificates/crypt_bkp (you need to be root for this)
    3. Install AIR

     

    Now try installing Tweetdeck again.

  • planetf1 User
    planetf1
    10 posts since
    Nov 3, 2007
    Currently Being Moderated
    7. Nov 10, 2009 4:20 AM (in response to chopr)
    Re: Auto focus, iso

    That worked!

     

    Adobe AIR Application Installer.swf  libCore.so

    sh-4.0# ./Adobe\ AIR\ Application\ Installer ~/Download/TweetDeck_0_31.3.air

    I/O warning : failed to load external entity "/etc/opt/Adobe/certificates/crypt//config.xml"

    Unable to parse Document: /etc/opt/Adobe/certificates/crypt//config.xml.

     

    So there's obviously some complaining about certificates, but tweetdeck is running.

     

    Thanks for the quick helpful answer. Does this mean there's some breakage in the certificate checking (possibly after an update) or is this just cached/temporary data that needed to be cleared out?

     

    Nigel.

  • belegdol User
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    8. Nov 10, 2009 4:20 AM (in response to chopr)
    Re: Auto focus, iso

    It worked - i.e. both the installation, as well as the installed application itself. Adobe Air complained about missing files, though, but I guess that's expected:

     

    $ "/usr/bin/Adobe AIR Application Installer"
    I/O warning : failed to load external entity "/etc/opt/Adobe/certificates/crypt//config.xml"
    Unable to parse Document: /etc/opt/Adobe/certificates/crypt//config.xml.
    $

  • chopr User
    chopr
    5 posts since
    Nov 10, 2009
    Currently Being Moderated
    9. Nov 10, 2009 4:34 AM (in response to belegdol)
    Re: Auto focus, iso

    Did you Uninstall AIR runtime before moving the folder ?

  • belegdol User
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    10. Nov 10, 2009 4:36 AM (in response to chopr)
    Re: Auto focus, iso

    Yes, I did. But, last time I checked, uninstalling Adobe Air via the desktop entry only removes adobeair1.0 RPM, the adobe-certs one stays intact.

  • chopr User
    chopr
    5 posts since
    Nov 10, 2009
    Currently Being Moderated
    11. Nov 10, 2009 4:41 AM (in response to belegdol)
    Re: Auto focus, iso

    I guess you won't see this error if you uninstall adobe-certs and then reinstall Adobe AIR runtime.

  • belegdol User
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    12. Nov 10, 2009 4:48 AM (in response to chopr)
    Re: Auto focus, iso

    Unfortunately, that got me back to square one: Adobe Air segfaults again.

    Attachments:
  • chopr User
    chopr
    5 posts since
    Nov 10, 2009
    Currently Being Moderated
    13. Nov 11, 2009 9:39 PM (in response to belegdol)
    Re: Auto focus, iso

    Could you please send me your config.xml (found here: /etc/opt/Adobe/certificates/crypt/config.xml) to priyank.choudhury [at] adobe [dot] com

     

    This contains the hashes of the certificates that AIR installed on your machine.

     

    Thanks.

  • belegdol User
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    14. Nov 17, 2009 9:11 AM (in response to chopr)
    Re: Auto focus, iso

    Did you get my email? If so, have you been able to figure anything out? Thanks.

    Also, I installed the 2.0 beta from labs rpm (after removing both older rpms) and everything works fine now.

     

    Message was edited by: belegdol  added labs beta note

  • belegdol User
    belegdol
    8 posts since
    Nov 9, 2009
    Currently Being Moderated
    15. Dec 19, 2009 3:22 AM (in response to belegdol)
    Re: Adobe AIR, linux SIGSEGV

    The issue is still present with 1.5.3. The crypt directory rename still works the problem around.

    Attachments:
  • omegabsd Calculating status...
    omegabsd
    2 posts since
    Jan 31, 2010
    Currently Being Moderated
    16. Jan 31, 2010 3:23 PM (in response to planetf1)
    Re: Auto focus, iso

    After playing with aucm, I noticed that adding new certs added the <UserPreferences> tags when adding a new cert.  The config.xml from the adobe-certs package did not have this tag.  I added it to each certificate object in config.xml, for example:

     

    <certificate trustAnchor="true" trusted="true" sslServerAuth="true" codeSign="true" >
    <UserPreferences/>
    <LastUpdatedBy trustAnchor="adobe" codeSign="adobe" sslServerAuth="adobe" trusted="adobe"/>
    <subjectHash>2afc57aa.0</subjectHash>
    <publicKeyHash>46tUTICh21ZDt5FKy/OCehNcCKt=</publicKeyHash>
    </certificate>

     

    That fixed all the SIGSEGV dumps. (And keeps you from getting all the unknown/unverified cert messages during application installation you get when you just rename the crypt directory.)

  • SalChicago Calculating status...
    SalChicago
    3 posts since
    Apr 22, 2010
    Currently Being Moderated
    17. Apr 22, 2010 3:41 PM (in response to omegabsd)
    Re: Auto focus, iso

    related to this:

     

    I get the same issue, but that's because I am using the SDK adl tool to run the application.

     

    So all I did was create a folder under /opt/AIR-apps/  for the application and I unziped the *.air file into a folder of its own.

     

    Then I used the command line to run it and I get stuck on this error.

     

    Should I do something extra to get these certificates 'installed'?

     

    my /etc/opt/ folder is completely empty.

     

    // Sal

  • omegabsd User
    omegabsd
    2 posts since
    Jan 31, 2010
    Currently Being Moderated
    18. Apr 22, 2010 4:34 PM (in response to SalChicago)
    Re: Auto focus, iso

    They get installed as part of the adobe-certs package, which is distributed with the air package.

  • SalChicago User
    SalChicago
    3 posts since
    Apr 22, 2010
    Currently Being Moderated
    19. Apr 22, 2010 4:48 PM (in response to omegabsd)
    Re: Auto focus, iso

    I must be missing something.

     

    You mean when one runs the application ... It should install these certs?

     

    I looked for something with 'cert' in the qsin/ folder an found nothing.  Is it because I am using this on Gentoo rather then Ubuntu or Fedora?

    Should I have ran some other script after unpacking the SDK and putting it on /opt/AIR-SDK/ ?  Sounds to me like that is what I missed?

     

     

    Bottom line: What do I do to get these certs installed on that folder ?

     

    Any help will be greatly appreciated!

     

    Thank you!

  • chopr User
    chopr
    5 posts since
    Nov 10, 2009
    Currently Being Moderated
    20. Apr 23, 2010 1:19 AM (in response to SalChicago)
    Re: Auto focus, iso

    For working with Certificates you would need to install AIR runtime on your machine, SDK is not enough. Please install the AIR runtime from: http://get.adobe.com/air/

  • SalChicago User
    SalChicago
    3 posts since
    Apr 22, 2010
    Currently Being Moderated
    21. Apr 23, 2010 9:15 AM (in response to chopr)
    Re: Auto focus, iso

    I did try that, but because I'm using Sabayon (a gentoo derivative) It tells me that the Installer is not supported in Non rpm or debian bases distros.

     

    So that's why I resorted to using the SDK.  Which I can get to work for other Air apps, but not mine: qsin. This works fine in Fedora and Ubuntu.

     

    So is there a work-around to the runtime in Gentoo/Sabayon?  Any help will be appreciated.

     

    // Sal

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