I was totally fine with using Adobe Acrobat Pro 7 to prepare Adobe ebooks to send to my pda until the end of March, when Adobe changed something (according to my local library) and now I get these messages:
-When trying to open a book with Adobe Acrobat Pro 7.0 (what I had been using prior to the end of March), I got this message:
"Acrobat could not open 'URLLink-4.acsm' because it is either not a supported file type or the file has been damaged."
-When trying to add a book to Adobe Reader for Palm OS to send to my pda: "This document has not been encrypted using standard security handler and therefore could not be opened."
Can anyone please tell me what to do? I talked to three different people with Adobe today, and one said if I installed Adobe Reader 9 or Acrobat 8, I would be able to open the ebooks and prepare them to send to the pda...this was wrong information. The third person I talked to checked back and forth with technical support and they said I could find the correct information on Adobe Forums, but so far, I haven't found what I need to help with this.
thanks so much!
I am having the same error message "has not been encrypted using standard security handler and therefore could not be opened" and I understand it's a digital rights management issue. I have adobe digital editions 1.7 on my computer along with adobe reader 9. Based on what I've been reading Adobe reader 7 would solve my problem but it is not available for download anymore (at least on a vista computer). Adobe digital editions doesn't let me send anything to a palm and neither does adobe reader 9 (there is no bookself in the program - it's in digital editions). How do I proceed from here? Thanks so much.
Europe, Middle East and Africa