LiveCycle crashes when opening pdf

[LARadtke]

Posting this here because I'm not getting a lot of help from tech support. LiveCycle crashed ("stopped responding") while I was working on a pdf, and now it crashes again every time I try to open a pdf. It starts up normaly, but crashes after loading the file. This goes for any pdf file of any kind- the files aren't corrupt, they run on my coworker's LiveCycle just fine.

I restarted my computer, and when that didn't work, uninstalled and reinstalled all of adobe acrobat 9 pro, and still it does the same old thing.

Anyone ever had this issue? Anyone have an idea about what it is?

[LARadtke]

PS, if it helps, FYI: I also tried to install the updates available on Adobe's support section, but the files claimed I could not use them because I did not have the correct version of LiveCycle installed (which is not true).

[Former Community Member]

You said it crashes with every form? If you start a new one will it crash? What is your OS and did this always happen or is it something new?

Paul

[LARadtke]

Yes, even if you start a new form directly in LC, it crashes as soon as it tries to display it.

It has been working fine for weeks, it just randomly did this to me yesterday.

[Former Community Member]

Sounds like something else may have replaced a shared DLL. Has anything else been installed

on that machine? If you unistall, reboot, then instll again does it help?

Paul

[LARadtke]

No, my old computer crashed 3 weeks ago, so everything was installed on this new computer then. Haven't changed anything since.

Also, it was a sudden occurrence, happening first while I was already in the program working on a file.

I have rebooted, uninstalled, reinstalled.

[LARadtke]

Issue fixed, got help elsewhere.

FYI, Deleted this folder:

C:\Documents and Settings\(*username*)\Application Data\Adobe\Designer\8.2

:\