From Banned Person "A"

“It's very strange what is happening over at the Adobe forums. I find it hard to believe that Adobe thinks it is proper to treat their customers in this manner. We were invited to critique the "new & improved" forums but, apparently, may not criticize them in any way. It's like when my wife will ask me "Does my butt look big in these pants"?

I'm normally a pretty easy going person. But, I was very angry when I received the e-mail telling me I was banned. They gave me no reason and did not refer to any particular post of mine. The e-mail stated that if I had any questions to contact them. I sent them a reply asking as to why because I knew of nothing offensive that I was guilty of. They haven't answered and I doubt that I will.”

And later, Banned Person “A”:

“I haven't been told any reason for being banned. I tried to log in but could not. Window came up informing me that I was banned and that I should contact my administrator. Whatever that means. I haven't received any reply from my e-mail.

I find it hard to believe that Adobe is treating me, and others, like this. It's not the company we knew in the past. While I need Photoshop I certainly will not be rushing out to purchase every new upgrade.”

And later, Banned Person “A” said this:

“So it appears that they don't know who I am but they are sure that I'm guilty.”

From Banned Person "C"

“We know why BLANK and BLANK (two of the most helpful posters) were banned: because they verbally attacked the mods. But they always did more good than harm and the old-school hosts knew how to handle them.

A whole bunch were banned at one point. My impression is that Adobe said to that BLANK robot, "Give us a list of people that are annoying you". He did, and they just banned them without any consideration of their net contribution to the forums.

Far more serious as far as I am concerned is the list of valuable people that have just left and never returned. Probably disillusioned by the Mickey Mouse forum software and the general aura of negativity.”

I know that's what you said.

How is that different from individually participating - giving one's honest opinion?

Using your ANONYMOUS Report Abuse Button, to be followed by SECRET TRIAL  is EVIL.

Community Expert JVD said:

"So if you know what I said, why don't you quote me correctly but instead

misrepresent my words?"

I had no intention of mis-representing your words.

I do not believe I mis-represented your words.  While I did not quote you exactly,  I did say it the way I remembered it.

Obviously your interpretation is different than mine.  I say individual people being willing to take the time to come here, to participate, and you say throwing fuel.

No.  I have not read your report.

Perhaps REPORT ABUSE is not anonymous to you Community EXPERTS, but they sure seem to be anonymous to the BANNED.

Patrice

Correct answer goes to shunithD

You know, JVD, I did not ascribe quotation marks to your statement except for the part where you made it quite clear that anyone who bucks Adobe's new system had better watch out.  At the time it didn't even matter to me which "Community Expert" said it.  It's been made perfectly clear that anyone who comes here and complains is fueling by your personal definition.  I stand by my interpretation.

Your statement that what I have to say has no value is bogus, but I suppose it is your interpretation.

But then, I came here to let people know what the BANNED have had to say about how Adobe has treated them.  Adobe's loyal customers.  Do you believe there is no value in what any of them have to say either?

Another thing, suppose I were to be a rat and click your Anonymous Report Abuse Button to report you for "moderating" like a jack booted thug instead of the "Community Expert" you are touted to be... it wouldn't be anonymous to you, would it?  In fact, you could run to your superiors and tell them I'm a rabble rouser because I don't like the abusive methods Adobe is allowing their "Community Experts to use.  Isn't that right?

On the other hand, you can report me anonymously?  Right?  Like the BANNED have been reported and locked out anonymously?

If there is ANY moderator here who can snatch those 10 points away from JVD, I'd greatly appreciate it.  Not that they're worth anything to anyone who has a lick of sense.

Banned Person B says this:

"If I was really upsetting so many people - multiple complaints against all the banned? - the most I would see as reasonable would be this:

Email telling me I was close to the wind and risking a ban.

Maybe a week or so read-only in FCA - a month at a push - and possibly the Lounge.

NO change to privileges in product forums where I am helpful and innocuous. I did pay for the damn stuff! And I should be entitled to ask and answer product questions."

Edit by Paz:

Adding this, said by Banned Person B:

“Adobe said: These individuals were banned as a result of repeated complaints from other forum users.

I've been reported for abuse exactly once - and the complaint was rejected.”