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Air file damaged

Jan 12, 2010 12:25 AM

When installing workflowlab_p2_011110.air I receive the following message:

 

Sorry, an error has occurred.


The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author.

2338 Views   6 Replies   Latest reply: Kristin95762, Apr 12, 2010 10:20 AM
 
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  • __antonio__
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    1. __antonio__,
    Jan 12, 2010 12:28 AM   in reply to FlexFlip
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    WFL doesn't install when you have AIR 2 beta installed. Uninstall the beta and install 1.5.3. Once WFL is installed correctly you can re-update to AIR 2 beta.

     
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  • FlexFlip
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    2. FlexFlip,
    Jan 12, 2010 1:22 AM   in reply to __antonio__
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    Currently installed version is 1.5.2.8900, so the beta should not be an issue.

     

    Update: updated to Air 1.5.3.9120 and could install WFL successfully. Maybe double check the installation process? For a developer having to manually figure this out is fine, but I would not like my clients go through this process.

     
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  • dwinnie@adobe
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    3. dwinnie@adobe,
    Jan 13, 2010 10:11 AM   in reply to FlexFlip
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    Thanks for the notes...We are investigating this with the AIR team. I'll post more information when we track down the issue.

     
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  • Kristin95762
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    4. Kristin95762,
    Apr 6, 2010 7:31 PM   in reply to FlexFlip
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    Seems like this error is perpetual.

     

    I'm just trying to create my first AIR app, converting a Flash cs4 AS3 file to AIR. I get the same error as reported here when I start my application.air installation package. I run Win XP. Has there been any solution to this problem yet? I've installed the latest AIR update 1.5.9(something), didn't seem to matter.

     

    Thanks

     
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  • dwinnie@adobe
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    5. dwinnie@adobe,
    Apr 12, 2010 7:16 AM   in reply to Kristin95762
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    We tracked down the issue and it is a combination of an AIR runtime issue and the target version of AIR we used for the current beta. We are going to be launching a new beta soon that will use the new AIR 2 beta runtime that will resolve the issue.

     

    Thanks!

     

    Doug Winnie

    Principal Product Manager

     
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  • Kristin95762
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    6. Kristin95762,
    Apr 12, 2010 10:20 AM   in reply to dwinnie@adobe
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    Hello

     

    I'm not using a beta version of AIR. It is your recent 1.5.9(?) update.

     

    What I discovered is that if I untick the timestamp my file compiles, though I get the warning that the app won't install when the certificate expires (I think that's what it said. I'm not looking at it right now). I'm just a beginner so it's not critical to me right now about the certificate. I suppose that could be in the future.

     

    Thanks

     

    Kristin

     
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