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Chas Naylor
Chas Naylor
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After Effects running TERRIBLY on HP Pavillion DV8 notebook - Please Help!

Jan 22, 2010 2:23 PM

I got a shiny new laptop to run all of my apps.  Everything is running GREAT (3DSMax, Maya, etc), but AE is running extremely slow.

 

It seems to be a video problem (but I'm not sure), for example, with only one blank (completely empty) comp created the screen has problems refreshing when I am simply MMB dragging the canvas around.  I cannot create 8 distributed shape layers and select an manipulate them without everything moving extremely slow.  This is all within a 720p comp (1280x720px).

 

Here's my PC specs:

Intel core i7 Q720 @1.6GHz

8.00 GB RAM

64-bit Windows 7 Home Premium

1 TB HDD (2x500 GB)

NVIDIA GeForce GT 230M display adapter

 

The notebook is essentially brand new and like I said it is running extremely well with my Autodesk stuff

_______

Here's what I have done:

AE CS4 is updated to 9.0.2.42 (licensed)

 

AE prefs:

Hardware accelerate composition, layer, and footage panel is ON

overflow volume is set to 2nd physical harddrive

disk cache is also set to 2nd physical HDD

interface gradients are OFF

multiprocessing is ON

 

Turning off the fancy interface options for Windows (performance options) doesn't help

Graphics card driver apparently can't be updated beyond HP imposed standard (all updates have been applied)

All Adobe master collection updates have been applied

_______

 

And I get the problem with OpenGL ON, OFF, and even in WIREFRAME

 

I need AE more than any other app, and right now it is virtually unusable.  I have tried everything that I can think of.

 

PLEASE HELP!!!!!!  And thank you

3827 Views   8 Replies   Latest reply: yunie_, Jun 30, 2011 7:59 PM
 
Replies
  • Andrew Yoole
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    1. Andrew Yoole,
    Jan 22, 2010 2:41 PM   in reply to Chas Naylor
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    Try temporarily removing the Open GL plugin altogether from the Plugins folder, restarting AE after doing so.

     

    Try turning multiprocessing off.

     

    Investigate options for replacing the graphics card driver, even if it's not officially sanctioned by HP.  Go direct to NVIDIA and see what is available.

     
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  • Todd_Kopriva
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    2. Todd_Kopriva,
    Jan 22, 2010 2:56 PM   in reply to Chas Naylor
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    Read this post about memory allocation, and see if it helps.

     

    Also, are you using a Wacom tablet?

     
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  • Chas Naylor
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    3. Chas Naylor,
    Jan 22, 2010 6:56 PM   in reply to Todd_Kopriva
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    Andrew - thanks for the attempt, but these things don't clear up the issue.  I have tried pulling out the openGL plug, run it with multiprocessing on and off, and any drivers beyond the one that I have (and there are only three little version increments that I could find) will not install due to HP's restrictions.  I'd have a hard time believing that it was simply the driver though with everything else working well, and with this happening with all GPU acceleration turned off.

     

    Todd - I read the article, interesting stuff and I will keep these points in mind, but even if I strip everything down and don't turn on multi-processing (thereby nullifying the the main points of the article, I think) I still have the problem.  I DO have a wacom driver and tablet installed, but this is happening even when I use just an MS mouse or even the track pad.  Why do you ask?  Could the wacom driver have something to do with it? (It is an intuos 3)

     

    But I do appreciate the attempts.  Any other ideas?  Anyone else?  Again please help

     
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  • Todd_Kopriva
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    4. Todd_Kopriva,
    Jan 22, 2010 8:01 PM   in reply to Chas Naylor
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    > Could the wacom driver have something to do with it? (It is an intuos 3)

     

     

    Perhaps. Wacom and Adobe have identified a problem with some Wacom drivers.

     

    There's a thread here about the Wacom driver problem:

    http://forums.adobe.com/message/2429829

     
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  • Chas Naylor
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    5. Chas Naylor,
    Jan 22, 2010 11:15 PM   in reply to Todd_Kopriva
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    Well sunuvagun, that did it.  Yeah I saw that thread you referred me to a little after I replied again.  So that plus your advice lead me to try stripping out wacom and it worked.  Sadly I had to completely uninstall the driver, as the Windows 7 task manager wouldn't let me end the process myself (HIGHLY. ANNOYING...anyone with a workaround to that I'm all ears).

     

    So, uhhhhhh, I guess I go without a tablet until this gets sorted!?!  Bummer

     

    But at least AE works

     

    Thanks Todd

     
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  • Chas Naylor
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    6. Chas Naylor,
    Jan 30, 2010 4:01 PM   in reply to Todd_Kopriva
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    Just a little FYI:

     

    Wacom has updated their driver.  Everything seems to be working fine now.

     

    If you were having problems similar to mine go download the new driver!!!

     
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  • Todd_Kopriva
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    7. Todd_Kopriva,
    Oct 6, 2010 8:18 AM   in reply to Chas Naylor
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    The After Effects CS4 (9.0.3) update fixes several problems, including a problem with Wacom drivers and After Effects performance.

     
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  • yunie_
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    8. yunie_,
    Jun 30, 2011 7:59 PM   in reply to Todd_Kopriva
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    ahh that did it.. didn't know wacom have such a problem with adobe. how to lose cellulite

     
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